Question 1

Factors that involve the presence or absence of job dissatisfiers,such as working conditions or pay,are known as _____.

Accepted Answer

hygiene factors

Question 2

_____ is a motivational compensation program that allows workers to set their own hours.

Accepted Answer

Flextime

Question 3

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

Accepted Answer

A) True 
 B)False  True

Question 4

List the five core job dimensions found in the job characteristics model.

Accepted Answer

The five dimensions are (1)ski

Question 5

_____ is the removal of an unpleasant consequence following a desired behavior.

Accepted Answer

The answer of _____ is the removal of an unpleasant...

Question 6

Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

Accepted Answer

A) True 
 B)False

Question 7

Nelson is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization.According to Maslow,Nelson is motivated by which category of needs?

Accepted Answer

A) Physiological 
B) Safety 
C) Belongingness 
D) Esteem 
E) Self-actualization 
A) Physiological 
B) Safety 
C) Belongingness 
D) Esteem 
E) Self-actualization

Question 8

Which of the following theories emphasize the needs that motivate people?

Accepted Answer

A) Process 
B) Reinforcement 
C) Content 
D) Contingency 
E) Situational 
A) Process 
B) Reinforcement 
C) Content 
D) Contingency 
E) Situational

Question 9

The implication of the two-factor theory for managers is clear.Providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

Accepted Answer

A) True 
 B)False

Question 10

The delegation of power and authority to subordinates is referred to as:

Accepted Answer

A) need for power. 
B) need for achievement. 
C) empowerment. 
D) passing the buck. 
E) need of affiliation. 
A) need for power. 
B) need for achievement. 
C) empowerment. 
D) passing the buck. 
E) need of affiliation.

Question 11

According to Herzberg,_____ is an example of a hygiene factor.

Accepted Answer

A) achievement 
B) recognition 
C) pay 
D) responsibility 
E) opportunity for growth 
A) achievement 
B) recognition 
C) pay 
D) responsibility 
E) opportunity for growth

Question 12

Goal acceptance,in goal-setting theory,means that employees have to "buy into" the goals and be committed to them.

Accepted Answer

A) True 
 B)False

Question 13

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

Accepted Answer

Physiological and safety needs in Maslow

Question 14

_____ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

Accepted Answer

The answer of _____ is the application of motivational theories...

Question 15

Two ways to classify rewards are extrinsic and monetary.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following theories places an emphasis on behavior and its consequences?

Accepted Answer

A) Two-factor theory 
B) Need hierarchy theory 
C) Reinforcement theory 
D) ERG theory 
E) Equity theory 
A) Two-factor theory 
B) Need hierarchy theory 
C) Reinforcement theory 
D) ERG theory 
E) Equity theory

Question 17

At Rightway Industries,new hires spend a significant portion of their first week of training just walking around the factory,observing other workers and watching them get rewarded for doing their jobs well.This is an example of:

Accepted Answer

A) vicarious learning. 
B) self-efficacy. 
C) self-reinforcement. 
D) delegation. 
E) experiential learning. 
A) vicarious learning. 
B) self-efficacy. 
C) self-reinforcement. 
D) delegation. 
E) experiential learning.

Question 18

Sally enjoys her job as a teacher,not because of the pay or benefits,but because she feels good about shaping the minds of tomorrow's leaders.Sally is motivated by:

Accepted Answer

A) power factors. 
B) leadership factors. 
C) hygiene factors. 
D) extrinsic rewards. 
E) intrinsic rewards. 
A) power factors. 
B) leadership factors. 
C) hygiene factors. 
D) extrinsic rewards. 
E) intrinsic rewards.

Question 19

Job rotation systematically moves employees from one job to another,thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

Accepted Answer

A) True 
 B)False

Question 20

The arousal,direction,and persistence of behavior refers to motivation.

Accepted Answer

A) True 
 B)False

Factors that involve the presence or absence of job dissatisfiers,such as working conditions or pay,are known as _____.

_____ is a motivational compensation program that allows workers to set their own hours.

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

List the five core job dimensions found in the job characteristics model.

_____ is the removal of an unpleasant consequence following a desired behavior.

Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

Nelson is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization.According to Maslow,Nelson is motivated by which category of needs?

Which of the following theories emphasize the needs that motivate people?

The implication of the two-factor theory for managers is clear.Providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

The delegation of power and authority to subordinates is referred to as:

According to Herzberg,_____ is an example of a hygiene factor.

Goal acceptance,in goal-setting theory,means that employees have to "buy into" the goals and be committed to them.

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

_____ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

Two ways to classify rewards are extrinsic and monetary.

Which of the following theories places an emphasis on behavior and its consequences?

At Rightway Industries,new hires spend a significant portion of their first week of training just walking around the factory,observing other workers and watching them get rewarded for doing their jobs well.This is an example of:

Sally enjoys her job as a teacher,not because of the pay or benefits,but because she feels good about shaping the minds of tomorrow's leaders.Sally is motivated by:

Job rotation systematically moves employees from one job to another,thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

The arousal,direction,and persistence of behavior refers to motivation.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Planning and Goal Setting

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

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Exam 12: Motivating Employees

Factors that involve the presence or absence of job dissatisfiers,such as working conditions or pay,are known as _____.

_____ is a motivational compensation program that allows workers to set their own hours.

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

List the five core job dimensions found in the job characteristics model.

_____ is the removal of an unpleasant consequence following a desired behavior.

Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

Nelson is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization.According to Maslow,Nelson is motivated by which category of needs?

Which of the following theories emphasize the needs that motivate people?

The implication of the two-factor theory for managers is clear.Providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

The delegation of power and authority to subordinates is referred to as:

According to Herzberg,_____ is an example of a hygiene factor.

Goal acceptance,in goal-setting theory,means that employees have to "buy into" the goals and be committed to them.

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

_____ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

Two ways to classify rewards are extrinsic and monetary.

Which of the following theories places an emphasis on behavior and its consequences?

At Rightway Industries,new hires spend a significant portion of their first week of training just walking around the factory,observing other workers and watching them get rewarded for doing their jobs well.This is an example of:

Sally enjoys her job as a teacher,not because of the pay or benefits,but because she feels good about shaping the minds of tomorrow's leaders.Sally is motivated by:

Job rotation systematically moves employees from one job to another,thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

The arousal,direction,and persistence of behavior refers to motivation.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Planning and Goal Setting

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters