Exam 10: Understanding Individual Behavior

The ability to connect to others,build positive relationships,respond to the emotions of others,and influence others is referred to as relationship management.

Blaming the teacher for a poor grade on an exam,and taking credit for good grades could be an example of which perceptual bias?

Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative.This describes which of the Big Five personality factors?

A survey of 75 members of the Stanford Graduate School of Business's Advisory Council revealed that by far the most important capability for managers to develop is self-confidence.

What are the four components of emotional intelligence? Explain.

The last step in getting organized is to empty your head.

When managers who express positive emotions such as happiness,enthusiasm,and appreciation trigger positive emotions in employees,this is known as ______.

A halo blinds the perceiver to other attributes that should be used in generating a more complete assessment.

______ are stressors associated with relationships in the organization.

An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:

Organizations that want to challenge their employees and stay competitive can easily be stress-free.

If Ben is tense,nervous,depressed and insecure,he would tend to be rated as low on which of these factors?

______ is the tendency to assign an individual to a group or broad category and then attribute generalizations about the group to the individual.

______ is the ability to engage in self-regulating thoughts and behaviors to accomplish all your tasks and handle challenging situations.

Which of the following describes the last step in the perception process?

______ are stressors arising from the tasks required of a person holding a particular job.

Describe Carl Jung's four functions related to gathering and evaluating information for problem solving and decision making.Which problem solving style would be appropriate for an accounting profession? Why?

Loyalty to and heavy involvement in one's organization is called ______.

Type A behavior pattern is characterized by all of these,except:

Errors in perceptual judgment that arise from inaccuracies in any part of the perception process are called ______.