Exam 14: Job Satisfaction, Alienation, and Work-Related Stress
Based on what you have read in Chapter 14, describe the type of job that you think you would find most satisfying. Outline the theory or theories that support your position.
Suggested student response: Answers to this question could go in many different directions. A good answer should make appropriate use of concepts introduced in Chapters 13 and 14 (e.g., work orientations, intrinsic and extrinsic work rewards) and should reference and outline some theories of job satisfaction (e.g., Herzberg, Kalleberg). Theories about alienation (e.g., Blauner, Sennett) or stress (person-environment fit; demand-control) might also be discussed, but students should realize that these theories focus on alienation and workplace stress, rather than on job satisfaction (although all three overlap). A particularly good answer might reference research findings on the relationship between job satisfaction and age, education, and gender, and then note that the person answering the question fits these typical findings or does not, and why.
Which of the following was demonstrated by Melvin Kohn's research on "occupational self-direction?"
A
Researchers typically find that older workers are more satisfied with their jobs, and attribute this finding to a variety of different processes. In a sentence for each, explain what is meant by an "aging effect," a "job effect," and a "life-cycle effect."
An "aging effect" refers to the natural process of aging leading to changes in attitudes and priorities, which may result in older workers being more satisfied with their jobs.
A "job effect" refers to the impact of the specific characteristics of a job, such as autonomy, flexibility, and meaningful work, on the job satisfaction of older workers.
A "life-cycle effect" refers to the influence of life events and transitions, such as marriage, parenthood, and retirement, on the job satisfaction of older workers as they progress through different stages of their lives.
According to Frederick Herzberg's "two-factor theory" of job satisfaction, which of the following work situations would be likely toincrease job satisfaction?
Which of the following is a "behavioural intention" measure of job satisfaction?
Which of the following factors does the "person-environment fit" model add to our understanding of workplace stress?
Older workers typically report higher job satisfaction. This may be because, over time, older workers have reduced their expectations about what a good job should provide, and hence are more easily satisfied. Which of the following terms would be the best label for this argument?
What is the key difference between Robert Blauner's analysis of work in modern society and Richard Sennett's analysis?
Discuss the negative consequences of job dissatisfaction. Will worker productivity go up if job satisfaction increases in a workplace? Why or why not?
Approximately what proportion of Canadian workers report that they feel overqualified for their job?
Which of the following propositions is central to Robert Blauner's argument in his book Alienation and Freedom?
Which of the following is the best summary of research on the relationship between job satisfaction and worker productivity?
When surveyed, a large majority of Canadian workers indicate that they are satisfied with their job, a finding that puzzles some sociologists. Discuss such survey findings and the explanations sociologists have provided for the high level of apparent job satisfaction.
According to Karasek's theory of job stress, which of the following working conditions would be most likely to cause high stress?
Briefly outline Frederick Herzberg's "two-factor theory" of job satisfaction.
Canadian research on the gap between work preferences and work rewards reveals the largest gap for which of the following job characteristics?
Which of the following job characteristics would be called an "extrinsic" work reward?
Which of the following is the best description of Martin Meissner's "compensatory leisure" hypothesis?
Sandy Stewart and Bob Blackburn made an important conceptual distinction between job satisfaction and what individual workers would like with respect to employment. Briefly outline the key point they were making.
When asked a general question about how satisfied they are with their job, about what proportion of Canadian workers indicate that they are somewhat or very satisfied?
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