Exam 1: Information Systems in Global Business Today

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Information technology (IT)can be defined technically as a set of interrelated components that collect,process,store,and distribute information to support decision making and control in an organization.

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False

In a(n)________ perspective,the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

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sociotechnical

Web 2.0 applications are not widely adopted by firms.

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Changes in ________increasingly require changes in hardware,software,databases,and telecommunications.

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"IT-enriched educational programs raising labour force computer literacy" is an example of ________ assets.

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Developing a new product,fulfilling an order,and hiring a new employee are examples of business processes.

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The three principle levels within a business organization hierarchy are

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A ________ describes how a company produces,delivers,and sells a product or service to create wealth.

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Danille works as a V.P.at Ford Motor Company.She is an example of ________,who makes long-range strategic decisions about products and services as well as ensuring financial performance of the firm.

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Computer ________ consists of the detailed,preprogrammed instructions that control and coordinate the computer hardware components in an information system.

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Important managerial complementary assets are strong ________ management support for change,incentive systems that monitor and reward individual innovation.

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A ________ is one in which nearly all of the organization's significant business relationships with customers,suppliers,and employees are digitally enabled and mediated.

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"Information systems" are more complex and can be best be understood by looking at them from both a ________ and a ________ perspective.

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A business model describes how a company produces,delivers,and sells a product or service to create wealth.

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The value of investments in information technology depends to a large extent on complementary investments in management and organization.

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The Canadian Wheat Board (CWB)is responsible for producing all wheat and barley grown in western Canada.

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As managers,most students will work for firms that are intensively using information systems and making large investments in information technology.

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Government and private-sector standards are examples of complementary social assets required to optimize returns from IT investments.

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Which of the following would NOT be used as an input for an information system?

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Networking and telecommunications technologies,along with computer hardware,software,data management technology,and the people required to run and manage them,constitute an organization's

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