Exam 12: Enhancing Decision Making

A data table is a table that displays two or more dimensions of data in a convenient format.Microsoft Excel's PivotTable capability makes it easy to analyze lists and databases.

________ are systems that provide senior management,making primarily unstructured decisions,with external information (news,stock analyzes,and industry trends)and high-level summaries of firm performance.

During a GDSS meeting,the attendees control the use of GDSS tools.

What do you see as the business value of a GDSS?

________ are being built into mainstream applications for everyday decision making by all types of employees,especially in finance and marketing.

Senior executives face many ________ decision situations,such as establishing the firm's five- or ten-year goals or deciding new markets to enter.

The intelligence phase of decision making consists of discovering,identifying,and understanding the problems occurring in the organization.

Businesses must deal with both structured and unstructured data from only one source,mobile devices.

Describe the balanced scorecard model and its role in ESS.

A(n)________ uses easy-to-understand displays of information to provide management with a comprehensive view of firm performance on a single screen.

What-if analysis works forward from known or assumed conditions.

Canadian Wildlife Service biologist Jim Hawkings uses ________ to make sense of decades of data related to the movements of birds and animals in the Yukon and their use of habitat.This GIS-generated map shows where bands were recovered from ducks banded in the Yukon.Some were recovered in Alaska,and others on the major flyways heading south through the heart of North America.

Investments in information technology do not always produce positive results.Describe the three main reasons: why they don't produce positive results.

Senior executives face many unstructured decision situations,such as establishing the firm's five- or ten-year goals or deciding new markets to enter.

Dashboards/scorecards are visual tools for presenting performance data defined by users.

Some contemporary DSS are ________,using online analytical processing (OLAP),and data mining to analyze large pools of data.

GDSS effectiveness depends on the nature of the problem and the group and on how well a meeting is planned and conducted.

Executives are using ESS to monitor ________ for the entire firm and to measure firm performance against changes in the external environment.

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

Performance on each dimension is measured using ________,which are the measures proposed by senior management for understanding how well the firm is performing along any given dimension.