Exam 11: Managing Knowledge

Genetic algorithms

Shopping bots are a form of intelligent agent.

Knowledge management also includes a diverse group of ________,such as data mining,expert systems,neural networks,fuzzy logic,genetic algorithms,and intelligent agents.

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Helen is a management accountant.She has been working in the area of contribution margins in diamond mining.Her knowledge in this area has been documented.Which type of knowledge does this scenario represent?

________ is a set of specifications for interactive,3-D modelling on the World Wide Web that can organize multiple media types,including animation,images,and audio to put users in a simulated real-world environment.

Which of the following is a type of intelligent technique?

We live in an information economy in which the major source of wealth and prosperity is the production and distribution of information and knowledge.

The second knowledge management systems sought to build corporate repositories of documents,reports,presentations,and best practices.

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

Because neural network applications cannot always explain why they arrive at a particular solution,they are not well suited for use in the medical profession.

Jane works for a large consulting company.They have offices in four cities in eastern Canada.Given that the firm's product is knowledge that they sell to clients,the knowledge asset is very important.What are the major types of knowledge work systems,and how would they provide value for her firm?

________ systems improve the quality and precision of product design by performing much of the design and testing work on the computer.

The strategy used to search through the rule base is called the ________.

Which of the following is a collaboration tool used to support knowledge management systems?

Given their limitations,expert systems are seldom used for making discrete,highly structured decision-making situations.

Wikis are expensive and easy to implement.

What is meant by the statement "knowledge is sticky"?

What do you see as the challenges in setting up a knowledge management system?

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use