Exam 10: Systems Implementation and Operation

The systems implementation and operation phase of the SDLC is analogous to the maintenance process of implementing changes.

Match each of the following terms with its corresponding definition. -User testing of a completed information system using simulated data

User testing of a completed information system using real data in the real user environment refers to:

A primary objective of using automated tools for systems development and maintenance is to change radically how code and documentation are modified and updated.

Which of the following determines how the system performs on the range of possible environments in which it may be used?

Testing managers are responsible for developing test plans, establishing testing standards, integrating testing and development activities in the life cycle, and ensuring that test plans are completed.

A helpdesk is a single point of contact for all user problems and inquiries about a particular system.

The purpose of a reference guide is to provide information on how users can use computer systems to perform specific tasks.

During systems design, an overall test plan is developed.

Match each of the following terms with its corresponding description. -Trying out a new information system at one site and using the experience to decide if and how the new system should be deployed throughout the organization

This type of user documentation contains information about a new system release, including a list of complete documentation for the new release, features and enhancements, known problems and how they have been dealt with in the new release, and information about installation.

Which of the following types of maintenance accounts for as much as 70 percent of all maintenance activity?

The implementation and operation phase of the systems development life cycle is the most expensive and time-consuming phase of the entire life cycle.

A strategy for training users so they can quickly learn the new system is a(n):

A component of a software package or application in which training and educational information is embedded best defines:

System testing is the process of bringing together all of the modules that a program comprises for testing purposes.

System documentation is the detailed information about a system's design specifications, its internal workings, and its functionality.

The bringing together of all the programs that comprise a system for testing describes:

Today's CASE environment makes it possible to maintain and update external documentation as long as desired.

The ease with which software can be understood, corrected, adapted, and enhanced best describes: