Question 1

________ can replace a series of one-on-one interviews.

Accepted Answer

A) Joint Application Design 
B) Group interviews 
C) Email questionnaires 
D) Online surveys 
A) Joint Application Design 
B) Group interviews 
C) Email questionnaires 
D) Online surveys

Question 2

The scribe is responsible for keeping the JAD session on track and for negotiating and resolving conflicts.

Accepted Answer

A) True 
 B)False

Question 3

A bipolar question is a special kind of open-ended question.

Accepted Answer

A) True 
 B)False

Question 4

Compose an open-ended question for Dr.DiVito, a university professor who is eligible for retirement in three weeks.

Accepted Answer

Example: Dr.DiVito,

Question 5

One quality questionnaires must possess is reliability, a measure of consistency.

Accepted Answer

A) True 
 B)False

Question 6

Closed questions should be used when the analyst:

Accepted Answer

A) needs to explore a new situation. 
B) is able to list all possible responses. 
C) needs to learn an opinion. 
D) has only a small group of people to obtain information from. 
A) needs to explore a new situation. 
B) is able to list all possible responses. 
C) needs to learn an opinion. 
D) has only a small group of people to obtain information from.

Question 7

Using questionnaires is useful for doing exploratory studies to gauge overall opinion.

Accepted Answer

A) True 
 B)False

Question 8

JAD sessions may be used when:

Accepted Answer

A) user groups are restless and want something new. 
B) organizational culture is very individualistic and the employees need to learn how to relate to one another. 
C) the users are pressed for time and cannot get away for the block of time required for many interviews. 
D) the questions are very closed and the analysts are not concerned about idea generation. 
A) user groups are restless and want something new. 
B) organizational culture is very individualistic and the employees need to learn how to relate to one another. 
C) the users are pressed for time and cannot get away for the block of time required for many interviews. 
D) the questions are very closed and the analysts are not concerned about idea generation.

Question 9

Behavior is defined as "what people in the organization say they want.'"

Accepted Answer

A) True 
 B)False

Question 10

No more than one JAD session should be conducted with an interviewee.

Accepted Answer

A) True 
 B)False

Question 11

Questionnaires are useful in providing the analyst with interactive feedback.

Accepted Answer

A) True 
 B)False

Question 12

Observers offer technical explanations and advice during a JAD session.

Accepted Answer

A) True 
 B)False

Question 13

A scribe is responsible for taking notes at a JAD session.

Accepted Answer

A) True 
 B)False

Question 14

One advantage of JAD sessions is that it isolates the user from the analysis and design process.

Accepted Answer

A) True 
 B)False

Question 15

After an interview has been conducted, which of these is not a good idea?

Accepted Answer

A) arranging for a followup meeting with the interviewee 
B) proceeding directly to the next scheduled interview while you are still in "interview mode" 
C) writing the interview report as soon as possible after the interview 
D) None of the above. 
A) arranging for a followup meeting with the interviewee 
B) proceeding directly to the next scheduled interview while you are still in "interview mode" 
C) writing the interview report as soon as possible after the interview 
D) None of the above.

Question 16

Which term is defined as "what organizational members do"?

Accepted Answer

A) attitudes 
B) behavior 
C) beliefs 
D) characteristics 
A) attitudes 
B) behavior 
C) beliefs 
D) characteristics

Question 17

A(n)________ question has a finite number of responses.

Accepted Answer

A) closed 
B) open 
C) logical 
D) key 
A) closed 
B) open 
C) logical 
D) key

Question 18

Word choice is the process of assigning numbers to an attribute for the purpose of measuring that attribute.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is not an advantage of using Joint Application Design (JAD)?

Accepted Answer

A) Users have improved ownership of the system. 
B) The time to develop the system is reduced. 
C) JAD works independent of organizational culture. 
D) JAD helps to generate new ideas. 
A) Users have improved ownership of the system. 
B) The time to develop the system is reduced. 
C) JAD works independent of organizational culture. 
D) JAD helps to generate new ideas.

Question 20

The biggest difference between the questions used for most interviews and those on questionnaires is:

Accepted Answer

A) interview questions may be open ended. 
B) interview questions may be grouped into categories. 
C) interviewing allows the analyst to include questions that are both open ended and closed. 
D) interviewing permits interaction between the questions and their meanings. 
A) interview questions may be open ended. 
B) interview questions may be grouped into categories. 
C) interviewing allows the analyst to include questions that are both open ended and closed. 
D) interviewing permits interaction between the questions and their meanings.

________ can replace a series of one-on-one interviews.

The scribe is responsible for keeping the JAD session on track and for negotiating and resolving conflicts.

A bipolar question is a special kind of open-ended question.

Compose an open-ended question for Dr.DiVito, a university professor who is eligible for retirement in three weeks.

One quality questionnaires must possess is reliability, a measure of consistency.

Closed questions should be used when the analyst:

Using questionnaires is useful for doing exploratory studies to gauge overall opinion.

JAD sessions may be used when:

Behavior is defined as "what people in the organization say they want.'"

No more than one JAD session should be conducted with an interviewee.

Questionnaires are useful in providing the analyst with interactive feedback.

Observers offer technical explanations and advice during a JAD session.

A scribe is responsible for taking notes at a JAD session.

One advantage of JAD sessions is that it isolates the user from the analysis and design process.

After an interview has been conducted, which of these is not a good idea?

Which term is defined as "what organizational members do"?

A(n)________ question has a finite number of responses.

Word choice is the process of assigning numbers to an attribute for the purpose of measuring that attribute.

Which of the following is not an advantage of using Joint Application Design (JAD)?

The biggest difference between the questions used for most interviews and those on questionnaires is:

Systems, Roles, and Development Methodologies

Understanding and Modeling Organizational Systems

Project Management

Information Gathering: Unobtrusive Methods

Agile Modeling and Prototyping

Using Data Flow Diagrams

Analyzing Systems Using Data Dictionaries

Process Specifications and Structured Decisions

Object-Oriented Systems Analysis and Design Using Uml

Designing Effective Output

Designing Effective Input

Designing Databases

Human-Computer Interaction

Designing Accurate Data Entry

Quality Assurance and Implementation

Filters

Exam 4: Information Gathering: Interactive Methods

________ can replace a series of one-on-one interviews.

The scribe is responsible for keeping the JAD session on track and for negotiating and resolving conflicts.

A bipolar question is a special kind of open-ended question.

Compose an open-ended question for Dr.DiVito, a university professor who is eligible for retirement in three weeks.

One quality questionnaires must possess is reliability, a measure of consistency.

Closed questions should be used when the analyst:

Using questionnaires is useful for doing exploratory studies to gauge overall opinion.

JAD sessions may be used when:

Behavior is defined as "what people in the organization say they want.'"

No more than one JAD session should be conducted with an interviewee.

Questionnaires are useful in providing the analyst with interactive feedback.

Observers offer technical explanations and advice during a JAD session.

A scribe is responsible for taking notes at a JAD session.

One advantage of JAD sessions is that it isolates the user from the analysis and design process.

After an interview has been conducted, which of these is not a good idea?

Which term is defined as "what organizational members do"?

A(n)________ question has a finite number of responses.

Word choice is the process of assigning numbers to an attribute for the purpose of measuring that attribute.

Which of the following is not an advantage of using Joint Application Design (JAD)?

The biggest difference between the questions used for most interviews and those on questionnaires is:

Systems, Roles, and Development Methodologies

Understanding and Modeling Organizational Systems

Project Management

Information Gathering: Unobtrusive Methods

Agile Modeling and Prototyping

Using Data Flow Diagrams

Analyzing Systems Using Data Dictionaries

Process Specifications and Structured Decisions

Object-Oriented Systems Analysis and Design Using Uml

Designing Effective Output

Designing Effective Input

Designing Databases

Human-Computer Interaction

Designing Accurate Data Entry

Quality Assurance and Implementation

Filters