Question 1

Knowledge is a tangible asset.

Accepted Answer

A) True 
 B)False  False

Question 2

In order,which are the value-adding steps in the knowledge business value chain?

Accepted Answer

A)  acquire, store, disseminate, apply, feedback 
B)  data and information acquisition, acquire, store, disseminate, apply 
C)  acquire, disseminate, apply, feedback, management and organizational activities 
D)  data and information acquisition, store, disseminate, feedback, apply 
A)  acquire, store, disseminate, apply, feedback 
B)  data and information acquisition, acquire, store, disseminate, apply 
C)  acquire, disseminate, apply, feedback, management and organizational activities 
D)  data and information acquisition, store, disseminate, feedback, apply B

Question 3

Structured knowledge is explicit knowledge that exists in informal documents.

Accepted Answer

A) True 
 B)False  False

Question 4

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Accepted Answer

A) True 
 B)False

Question 5

Investment workstations

Accepted Answer

A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  are used in the financial sector to analyze trading situations instantaneously and facilitate portfolio management. 
A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  are used in the financial sector to analyze trading situations instantaneously and facilitate portfolio management.

Question 6

Expert systems work by applying a set of AND/OR rules against a knowledge base,both of which are extracted from human experts.

Accepted Answer

A) True 
 B)False

Question 7

________________________ require strong links to external knowledge bases in addition to specialized hardware and software.

Accepted Answer

A)  Structured knowledge 
B)  Knowledge work systems (KWS) 
C)  Enterprise-wide knowledge management systems 
D)  Enterprise content management systems 
A)  Structured knowledge 
B)  Knowledge work systems (KWS) 
C)  Enterprise-wide knowledge management systems 
D)  Enterprise content management systems

Question 8

You are an automotive engineer working on an application that will automatically parallel park a car.The intelligent technique you may find most useful is

Accepted Answer

A)  case-based reasoning. 
B)  artificial intelligence. 
C)  fuzzy logic. 
D)  expert system. 
A)  case-based reasoning. 
B)  artificial intelligence. 
C)  fuzzy logic. 
D)  expert system.

Question 9

What is meant by the statement "knowledge is sticky"?

Accepted Answer

A)  Knowledge is hard to move. 
B)  Knowledge is universally applicable. 
C)  Knowledge works only in certain situations. 
D)  Knowledge is intangible. 
A)  Knowledge is hard to move. 
B)  Knowledge is universally applicable. 
C)  Knowledge works only in certain situations. 
D)  Knowledge is intangible.

Question 10

Enterprise content management systems are designed to manage structured information,while other systems,such as KWS,are designed to manage semi-structured and unstructured information.

Accepted Answer

A) True 
 B)False

Question 11

The model of human knowledge used by expert systems is called the ________.

Accepted Answer

The answer of The model of human knowledge used by...

Question 12

Identify three important qualities or capabilities of knowledge work systems.

Accepted Answer

Knowledge work systems must give knowled

Question 13

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as ________.

Accepted Answer

membership

Question 14

________________________ is explicit knowledge that exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviours.

Accepted Answer

A)  Structured knowledge 
B)  Knowledge work systems (KWS) 
C)  Enterprise-wide knowledge management systems 
D)  Enterprise content management systems 
A)  Structured knowledge 
B)  Knowledge work systems (KWS) 
C)  Enterprise-wide knowledge management systems 
D)  Enterprise content management systems

Question 15

______________________________ address the problem that arises when the appropriate knowledge is not in the form of a digital document but instead resides in the memory of individual experts in the firm.

Accepted Answer

Knowledge

Question 16

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

Accepted Answer

A) True 
 B)False

Question 17

What do you see as the challenges in setting up a knowledge management system?

Accepted Answer

Determining what knowledge will be the m

Question 18

__________________________ are informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests.

Accepted Answer

Communitie

Question 19

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use

Accepted Answer

A)  CAD systems. 
B)  virtual reality systems. 
C)  fuzzy logic systems. 
D)  intelligent agents. 
A)  CAD systems. 
B)  virtual reality systems. 
C)  fuzzy logic systems. 
D)  intelligent agents.

Question 20

The statement "Knowledge can be either tacit or explicit (codified)" describes the dimension of knowledge that _______________________.

Accepted Answer

A)  Knowledge Is a Firm Asset 
B)  Knowledge has a Location 
C)  Knowledge Has Different Forms 
D)  Knowledge Has Dimensions 
A)  Knowledge Is a Firm Asset 
B)  Knowledge has a Location 
C)  Knowledge Has Different Forms 
D)  Knowledge Has Dimensions

Knowledge is a tangible asset.

In order,which are the value-adding steps in the knowledge business value chain?

Structured knowledge is explicit knowledge that exists in informal documents.

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Investment workstations

Expert systems work by applying a set of AND/OR rules against a knowledge base,both of which are extracted from human experts.

________________________ require strong links to external knowledge bases in addition to specialized hardware and software.

You are an automotive engineer working on an application that will automatically parallel park a car.The intelligent technique you may find most useful is

What is meant by the statement "knowledge is sticky"?

Enterprise content management systems are designed to manage structured information,while other systems,such as KWS,are designed to manage semi-structured and unstructured information.

The model of human knowledge used by expert systems is called the ________.

Identify three important qualities or capabilities of knowledge work systems.

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as ________.

________________________ is explicit knowledge that exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviours.

______________________________ address the problem that arises when the appropriate knowledge is not in the form of a digital document but instead resides in the memory of individual experts in the firm.

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

What do you see as the challenges in setting up a knowledge management system?

__________________________ are informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests.

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use

The statement "Knowledge can be either tacit or explicit (codified)" describes the dimension of knowledge that _______________________.

Information Systems in Business Today

How Businesses Use Information Systems

Information Systems organizations and Strategy

Social ethical and Legal Issues in the Digital Firm

It Infrastructure and Emerging Technologies

Databases and Information Management

Telecommunications the Internet and Wireless Technology

Securing Information Systems

Enterprise Applications to Manage Supply Chains and Respond to Customers

E-Commerce: Digital Markets and Digital Goods

Enhancing Decision Making

Developing Information Systems

Project Management business Value and Managing Change

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Knowledge is a tangible asset.

In order,which are the value-adding steps in the knowledge business value chain?

Structured knowledge is explicit knowledge that exists in informal documents.

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Investment workstations

Expert systems work by applying a set of AND/OR rules against a knowledge base,both of which are extracted from human experts.

________________________ require strong links to external knowledge bases in addition to specialized hardware and software.

You are an automotive engineer working on an application that will automatically parallel park a car.The intelligent technique you may find most useful is

What is meant by the statement "knowledge is sticky"?

Enterprise content management systems are designed to manage structured information,while other systems,such as KWS,are designed to manage semi-structured and unstructured information.

The model of human knowledge used by expert systems is called the ________.

Identify three important qualities or capabilities of knowledge work systems.

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as ________.

________________________ is explicit knowledge that exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviours.

______________________________ address the problem that arises when the appropriate knowledge is not in the form of a digital document but instead resides in the memory of individual experts in the firm.

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

What do you see as the challenges in setting up a knowledge management system?

__________________________ are informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests.

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use

The statement "Knowledge can be either tacit or explicit (codified)" describes the dimension of knowledge that _______________________.

Information Systems in Business Today

How Businesses Use Information Systems

Information Systems organizations and Strategy

Social ethical and Legal Issues in the Digital Firm

It Infrastructure and Emerging Technologies

Databases and Information Management

Telecommunications the Internet and Wireless Technology

Securing Information Systems

Enterprise Applications to Manage Supply Chains and Respond to Customers

E-Commerce: Digital Markets and Digital Goods

Enhancing Decision Making

Developing Information Systems

Project Management business Value and Managing Change

Managing Global Systems

Filters