Question 1

Which of the following is not a typical component or capability of an enterprise-wide knowledge management system?

Accepted Answer

A)  collaboration tools 
B)  KWS 
C)  document management 
D)  LMS 
A)  collaboration tools 
B)  KWS 
C)  document management 
D)  LMS

Question 2

Intelligent agents can discover underlying patterns,categories,and behaviors in large data sets.

Accepted Answer

A) True 
 B)False

Question 3

A ______________________________ provides tools for the management,delivery,tracking,and assessment of various types of employee learning and training.

Accepted Answer

learning m

Question 4

Forward chaining is

Accepted Answer

A)  a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis. 
A)  a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis.

Question 5

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Accepted Answer

A)  fuzzy logic 
B)  intelligent agents 
C)  genetic algorithms 
D)  none of the above 
A)  fuzzy logic 
B)  intelligent agents 
C)  genetic algorithms 
D)  none of the above

Question 6

Which of the following systems is not used to capture tacit knowledge?

Accepted Answer

A)  expert system 
B)  case-based reasoning 
C)  fuzzy logic 
D)  neural network 
A)  expert system 
B)  case-based reasoning 
C)  fuzzy logic 
D)  neural network

Question 7

Knowing how to do things ___________________________ in ways that other organizations cannot duplicate is a primary source of profit and competitive advantage that cannot be purchased easily by competitors in the marketplace.

Accepted Answer

A)  effectively and secretly 
B)  affectively and efficiently 
C)  effectively and efficiently 
D)  secretly and efficiently 
A)  effectively and secretly 
B)  affectively and efficiently 
C)  effectively and efficiently 
D)  secretly and efficiently

Question 8

Knowledge is universally applicable and easily moved.

Accepted Answer

A) True 
 B)False

Question 9

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

Accepted Answer

A)  KWS. 
B)  LMS. 
C)  wikis. 
D)  CAD systems. 
A)  KWS. 
B)  LMS. 
C)  wikis. 
D)  CAD systems.

Question 10

Knowledge residing in the minds of employees that has not been documented is called explicit knowledge.

Accepted Answer

A) True 
 B)False

Question 11

Expertise and experience of organizational members that has not been formally documented best describes

Accepted Answer

A)  wisdom. 
B)  information. 
C)  data. 
D)  tacit knowledge. 
A)  wisdom. 
B)  information. 
C)  data. 
D)  tacit knowledge.

Question 12

________________________are general-purpose firm-wide efforts to collect,store,distribute,and apply digital content and knowledge.

Accepted Answer

A)  Structured knowledge 
B)  Knowledge work systems (KWS) 
C)  Enterprise-wide knowledge management systems 
D)  Enterprise content management systems 
A)  Structured knowledge 
B)  Knowledge work systems (KWS) 
C)  Enterprise-wide knowledge management systems 
D)  Enterprise content management systems

Question 13

Process management refers to the set of business processes developed in an organization to create,store,transfer,and apply knowledge.

Accepted Answer

A) True 
 B)False

Question 14

Virtual reality systems

Accepted Answer

A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  provide architects, engineers, and medical workers with precise, photorealistic simulations of objects. 
A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  provide architects, engineers, and medical workers with precise, photorealistic simulations of objects.

Question 15

Identify the three major types of knowledge management systems.Provide two examples of each.

Accepted Answer

The major types of knowledge management

Question 16

Virtually all expert systems deal with problems of

Accepted Answer

A)  policy development. 
B)  classification. 
C)  logic and control. 
D)  high complexity. 
A)  policy development. 
B)  classification. 
C)  logic and control. 
D)  high complexity.

Question 17

CAD systems are able to supply data for _________________________,also known as additive manufacturing,which uses machines to make solid objects,layer by layer,from specifications in a digital file.

Accepted Answer

The answer of CAD systems are able to supply data...

Question 18

Expert systems are expensive and time consuming to maintain because

Accepted Answer

A)  their rule base is so complex. 
B)  they rely on equipment that becomes outdated. 
C)  their rules must be reprogrammed every time there is a change in the environment, which in turn may change the applicable rules. 
D)  only the person who created the system knows exactly how it works, and may not be available when changes are needed. 
A)  their rule base is so complex. 
B)  they rely on equipment that becomes outdated. 
C)  their rules must be reprogrammed every time there is a change in the environment, which in turn may change the applicable rules. 
D)  only the person who created the system knows exactly how it works, and may not be available when changes are needed.

Question 19

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Accepted Answer

AR,augment

Question 20

Knowledge can only be explicit (codified).

Accepted Answer

A) True 
 B)False

Which of the following is not a typical component or capability of an enterprise-wide knowledge management system?

Intelligent agents can discover underlying patterns,categories,and behaviors in large data sets.

A ______________________________ provides tools for the management,delivery,tracking,and assessment of various types of employee learning and training.

Forward chaining is

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Which of the following systems is not used to capture tacit knowledge?

Knowing how to do things ___________________________ in ways that other organizations cannot duplicate is a primary source of profit and competitive advantage that cannot be purchased easily by competitors in the marketplace.

Knowledge is universally applicable and easily moved.

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

Knowledge residing in the minds of employees that has not been documented is called explicit knowledge.

Expertise and experience of organizational members that has not been formally documented best describes

________________________are general-purpose firm-wide efforts to collect,store,distribute,and apply digital content and knowledge.

Process management refers to the set of business processes developed in an organization to create,store,transfer,and apply knowledge.

Virtual reality systems

Identify the three major types of knowledge management systems.Provide two examples of each.

Virtually all expert systems deal with problems of

CAD systems are able to supply data for _________________________,also known as additive manufacturing,which uses machines to make solid objects,layer by layer,from specifications in a digital file.

Expert systems are expensive and time consuming to maintain because

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Knowledge can only be explicit (codified).

Information Systems in Business Today

How Businesses Use Information Systems

Information Systems organizations and Strategy

Social ethical and Legal Issues in the Digital Firm

It Infrastructure and Emerging Technologies

Databases and Information Management

Telecommunications the Internet and Wireless Technology

Securing Information Systems

Enterprise Applications to Manage Supply Chains and Respond to Customers

E-Commerce: Digital Markets and Digital Goods

Enhancing Decision Making

Developing Information Systems

Project Management business Value and Managing Change

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Which of the following is not a typical component or capability of an enterprise-wide knowledge management system?

Intelligent agents can discover underlying patterns,categories,and behaviors in large data sets.

A ______________________________ provides tools for the management,delivery,tracking,and assessment of various types of employee learning and training.

Forward chaining is

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Which of the following systems is not used to capture tacit knowledge?

Knowing how to do things ___________________________ in ways that other organizations cannot duplicate is a primary source of profit and competitive advantage that cannot be purchased easily by competitors in the marketplace.

Knowledge is universally applicable and easily moved.

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

Knowledge residing in the minds of employees that has not been documented is called explicit knowledge.

Expertise and experience of organizational members that has not been formally documented best describes

________________________are general-purpose firm-wide efforts to collect,store,distribute,and apply digital content and knowledge.

Process management refers to the set of business processes developed in an organization to create,store,transfer,and apply knowledge.

Virtual reality systems

Identify the three major types of knowledge management systems.Provide two examples of each.

Virtually all expert systems deal with problems of

CAD systems are able to supply data for _________________________,also known as additive manufacturing,which uses machines to make solid objects,layer by layer,from specifications in a digital file.

Expert systems are expensive and time consuming to maintain because

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Knowledge can only be explicit (codified).

Information Systems in Business Today

How Businesses Use Information Systems

Information Systems organizations and Strategy

Social ethical and Legal Issues in the Digital Firm

It Infrastructure and Emerging Technologies

Databases and Information Management

Telecommunications the Internet and Wireless Technology

Securing Information Systems

Enterprise Applications to Manage Supply Chains and Respond to Customers

E-Commerce: Digital Markets and Digital Goods

Enhancing Decision Making

Developing Information Systems

Project Management business Value and Managing Change

Managing Global Systems

Filters