Exam 11: Managing Knowledge

Knowledge workers include all of a company's workers who are tasked with managing or creating knowledge,from top-level scientists to clerical and data workers.

________ is the study of how computer programs can improve their performance without explicit programming.

Genetic algorithms

User-created taxonomies created for shared bookmarks are called ________.

Which of the following are the three major types of knowledge management systems?

________________________help organizations manage both types of information.They have capabilities for knowledge capture,storage,retrieval,distribution,and preservation to help firms improve their business processes and decisions.

The set of business processes,culture,and behavior required to obtain value from investments in information systems is one type of

Which of the following is not a Web 2.0 tool firms are using to foster collaboration?

Software programs that work without direct human intervention to carry out specific tasks for individual users,business processes,or software applications,are called

__________________________ refers to the set of business processes developed in an organization to create,store,transfer,and apply knowledge.

Your company wants to develop intelligent techniques to create a "smart" oven that can perfectly cook basic foodstuffs,such as roasts and bread,using sensors and minimal input from the user.The system would know the difference between rare,medium rare,medium,and well done roasts.The category of intelligent technique that would describe this system is

CAD workstations

Technology that consists of computer-based systems that attempt to emulate human behavior is called

________ is explicit knowledge that exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.

Why are knowledge workers so important to the digital firm? What are their functions and which of these do you feel is most critical to the success of the firm? Why?

In content management,once a taxonomy is developed,documents must then be ________ with the proper classification.

Knowledge network systems address the problem that arises when the appropriate knowledge is not in the form of a digital document but instead resides in the memory of individual experts in the firm.

In this technique,descriptions of past experiences of human specialists are stored in a database for later retrieval when the user encounters a situation with similar characteristics.

For knowledge resources outside the firm,social bookmarking makes it easier to search for and share information by allowing users to save their bookmarks to Web pages on a public Web site and tag these bookmarks with keywords.