Exam 1: Understanding the Supply Chain

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Successful supply chain management requires many decisions relating to the flow of information,product,and funds.These decisions fall into three categories or phases.Which of the following is NOT one of these categories?

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The production scheduling process in the manufacturing cycle is similar to the order fulfillment process in the replenishment cycle.

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Explain the three macro processes within a supply chain.

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All processes within a supply chain can be classified into three macro processes which are Customer Relationship Management (CRM),Internal Supply Chain Management (ISCM),and Supplier Relationship Management (SRM).Customer Relationship Management (CRM)includes all processes that focus on the interface between the firm and its customers such as marketing,sales,call center management and order management.Internal Supply Chain Management (ISCM)includes all processes that are internal to the firm such as finalization of demand and supply plans,preparation of inventory management policies,order fulfillment and planning of capacity.Supplier Relationship Management (SRM)includes all processes that focus on the interface between a firm and its suppliers such as evaluation and selection of suppliers,negotiation of supply terms and communication regarding new products and orders.

Webvan designed a supply chain with large warehouses in several major cities in the United States,from which groceries were delivered to customer homes.They failed partly because of

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Activities involved in the Internal Supply Chain Management (ISCM)macro process include all of the following except

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The push/pull view of a supply chain holds that the processes in a supply chain are divided into a series of activities performed at the interface between successive stages.

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Customer arrival refers to

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The replenishment cycle is initiated when

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The manufacturing and shipping process in the manufacturing cycle is equivalent to the

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The replenishment cycle occurs at the

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The push/pull view of the supply chain is useful when considering strategic decisions relating to supply chain design,because it specifies the roles and responsibilities of each member of the supply chain.

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When a customer purchases a book online from a company such as Amazon,which of the following is NOT part of the typical supply chain operations?

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Successful supply chain management requires which of the following decision phases?

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Which of the following is not a stage within a typical supply chain?

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Describe the cycle view of the processes within a supply chain.

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Activities involved in the Supplier Relationship Management (SRM)macro process include all of the following except

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Supply chain macro processes include which of the following?

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The customer order cycle occurs at the

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The cycle view of the supply chain is useful when considering operational decisions,because it specifies the roles and responsibilities of each member of the supply chain.

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The relationship between the manufacturer and supplier during the procurement cycle is very similar to the relationship between

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