Exam 16: Pricing and Revenue Management in a Supply Chain

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Explain how differential pricing can benefit a firm.

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To successfully use revenue management when serving multiple customer segments,a firm must use which of the following tactics effectively?

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The amount reserved for the spot market should be

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Wasted capacity (or inventory)occurs when

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Spoilage occurs when the capacity reserved for higher price buyers is wasted because demand from the higher price segment does not materialize.

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The reserved quantity will be affected by the difference in margin between the spot market and the bulk sale,but not the distribution of demand from the spot market.

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The amount of the asset reserved for the higher price segment is such that

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An order from a lower price buyer should be accepted if the expected revenue from a higher price buyer is lower than the current revenue from the lower price buyer.

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The amount reserved for the spot market should be such that the expected marginal revenue from the spot market equals the current revenue from a bulk sale.

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Any asset that loses value over time is perishable.

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Effective differential pricing over time will generally increase the level of product availability for the consumer willing to pay full price,but will decrease total profits for the retailer.

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An effective revenue management tactic when faced with seasonal peaks is to charge a

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Faced with seasonal peaks,an effective revenue management tactic is to charge a higher price during the peak period and a higher price during off-peak periods.

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Too low a level of overbooking will lead to unutilized assets and lost revenue.

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The amount of the asset reserved for the higher price segment is such that the expected marginal revenue from the higher priced segment is less than the price to the lower price segment.

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The tactic of overbooking or overselling of the available asset is suitable in any situation in which customers are able to cancel orders and the value of the asset drops significantly after a deadline.Which of the following would not be an example of this?

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The two forms of supply chain assets are

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An order from a lower price buyer

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Revenue management may also be defined as the use of differential pricing based on customer segment,time of use,and product or capacity availability to increase supply chain surplus.

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In theory,the concept of differential pricing decreases total cost for a firm.

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