Exam 6: Market Segmentation, positioning, and the Value Proposition
Think about a product that you have used in the past week.Using this as an example,explain the differences between segmenting,targeting,and positioning in the STP approach to marketing.
Student examples will vary. Depending on the product, their approach to marketing will vary also.
Segmenting involves breaking down large, heterogeneous, and diverse markets into manageable submarkets, or customer segments. For segmenting to be useful, a marketer must be able to reach these resulting submarkets with its message. One of the most common ways to approach this task is by analyzing consumption patterns and commitment levels (heavy users, nonusers, brand-loyal users, variety seekers or switchers, emergent consumers). Other methods that are used include demographic, geographic, geodemographic, psychographic, and benefit segmentation.
Targeting involves choosing the specific subgroup—the target segment—as the focal point of the marketing efforts. Often, the largest segment is not chosen as the target, but rather, it is the particular segment made up of certain individuals with similar interests, needs, or lifestyles that may have a certain need or desire for the product.
Positioning involves designing and representing a product so it will occupy a distinct and valuable space in the marketplace. Positioning strategy is created when a company selects key themes and concepts to feature regarding the product when communicating its distinctive qualities.
Describe the concept known as niche marketing.What are the competitive advantages of marketing to a niche?
Niche marketing is based on the premise that smaller is often better when selecting target segments.By definition,large segments are usually established segments that many companies have identified and targeted previously.However,these large segments may be poorly defined.Niche marketing involves identifying and serving a relatively small group of consumers who have a unique set of needs.Typically,these consumers are willing to pay a premium price to the firm that specializes in meeting those needs.The small size of a market niche often means it would not be profitable for more than one organization to serve it.Thus,when a firm identifies and develops products for market niches,the threat of competitors developing imitative products to attack the niches is reduced.
When a brand team defines the target market of consumers for their product,they do not worry about identifying many smaller subsets of consumers within their broad market.
False
Which of the following forms the final apex of the strategic planning triangle proposed by Esther Thorson and Jeri Moore?
What is a downside to adopting a heavy-user-focused segmentation plan?
Scenario 6-5
Madison State University has a reputation for having a powerful intercollegiate coed bowling team. Seating in the campus bowling alley only allows for 400 fans to attend their matches. Long lines for seats have formed in the past, with many fans leaving disappointed because they could not get a ticket. As a result, the school's administrators decided to institute a "priority seating" plan in which fans would be given access to advance tickets based on the following schedule:"Lanemaster Club" - $10,000 annual donation to the bowling program - guaranteed free box seats to any match(100 seats total)"Strike Club" - $1,000 annual donation to the bowling program - guaranteed free bleacher seats to any match (100seats total)"Kingpin Club" - participants in local recreation bowling leagues - guaranteed bleacher seats for $10.00 to anymatch (100 seats total)"Alleycat Club" - students who have maintained a 3.9 GPA or better - guaranteed bleacher seats for $1.00 to any match (100 seats total)
-(Scenario 6-5)In marketing materials created to target fans,the slogan "Two hours of wholesome fun for all ages" is used to attract ticket-buyers.This philosophy is an example of segmentation.
In Chobani yogurt's positioning as the yogurt with quality ingredients only,it can benefit the position of the brand with:
Folgers coffee focuses on graduates and newlyweds in advertising,as they are the next generation of coffee-drinkers at home.This campaign is an example of:
The use of psychographics to focus on differences in consumers' activities,interests,and opinions usually results in segmentation.
Scenario 6-3
Keds has been trying to turn around a long-term slide in its shoe business. For years, it had depended on its image as the women's no-frills summer shoe to keep sales moving. But over time, competition from Sam & Libby and Easy Spirit brands has been nipping at the heels of Keds. As part of its effort to revitalize the brand several years ago, Keds' advertising agency developed a campaign that focuses on the warm, close relationships between mothers and daughters. According to an issue of Brandweek magazine at the time, "The new ads really go for the heart." Copy on the first ad included the mother saying, "She was my first, I could never tell her how to dress," with the daughter saying, "She made me feel pretty even when I had braces."
-(Scenario 6-3)The information provided says that Keds was trying to "turn around a long-term slide" in its shoe business,and that "for years,it had depended on its image as the women's no-frills summer shoe." Obviously,things had changed and what Keds needed was a change in its once-successful strategy and identity to meet new market conditions.This change in strategy is called:
The American Pork Producers has been running a long-term campaign with the tagline "Pork.The other white meat." This is an example of:
Scenario 6-5
Madison State University has a reputation for having a powerful intercollegiate coed bowling team. Seating in the campus bowling alley only allows for 400 fans to attend their matches. Long lines for seats have formed in the past, with many fans leaving disappointed because they could not get a ticket. As a result, the school's administrators decided to institute a "priority seating" plan in which fans would be given access to advance tickets based on the following schedule:"Lanemaster Club" - $10,000 annual donation to the bowling program - guaranteed free box seats to any match(100 seats total)"Strike Club" - $1,000 annual donation to the bowling program - guaranteed free bleacher seats to any match (100seats total)"Kingpin Club" - participants in local recreation bowling leagues - guaranteed bleacher seats for $10.00 to anymatch (100 seats total)"Alleycat Club" - students who have maintained a 3.9 GPA or better - guaranteed bleacher seats for $1.00 to any match (100 seats total)
-(Scenario 6-5)With the new plan,the bowling team is attempting to encourage local bowlers and other bowling aficionados to come watch the team in action.This is an example of segmentation.
Lion Inc.,a manufacturer of shampoo,offers two product lines,each catering to a distinct segment.Its most popular brand targets women who want hair that will shine for days after a wash while blocking the sun's rays.With this brand,the company targets a niche market of women who are looking for shine and UV protection.What type of segmentation is Lion Inc.using?
Advertising is relevant for both business-to-business as well as for business-to-consumer approaches.
Scenario 6-5
Madison State University has a reputation for having a powerful intercollegiate coed bowling team. Seating in the campus bowling alley only allows for 400 fans to attend their matches. Long lines for seats have formed in the past, with many fans leaving disappointed because they could not get a ticket. As a result, the school's administrators decided to institute a "priority seating" plan in which fans would be given access to advance tickets based on the following schedule:"Lanemaster Club" - $10,000 annual donation to the bowling program - guaranteed free box seats to any match(100 seats total)"Strike Club" - $1,000 annual donation to the bowling program - guaranteed free bleacher seats to any match (100seats total)"Kingpin Club" - participants in local recreation bowling leagues - guaranteed bleacher seats for $10.00 to anymatch (100 seats total)"Alleycat Club" - students who have maintained a 3.9 GPA or better - guaranteed bleacher seats for $1.00 to any match (100 seats total)
-(Scenario 6-5)Each summer,the MSU Athletic Director looks at the city map,chooses a different local neighborhood,and knocks on doors,encouraging residents to join one of the supporting clubs.He then keeps track of which neighborhoods are the strongest supporters,and which may need more prompting in the future.In this way he is using a segmentation strategy.
The top of the strategic planning triangle is ,as it relates to customers.
A brand's is a statement of the functional,emotional,and/or self-expressive benefits delivered by the brand.
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