Exam 1: Communication in Organizations

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What does it mean to say that for communication to be truly effective,it must be Interactive?

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Match the following theorist with their contribution.
_____ Elton Mayo
Father of Bureaucracy
_____ Ludwig von Bertalanf
Scientific Management
_____ Frederick Taylor
Systems Theory
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_____ Elton Mayo
Father of Bureaucracy
_____ Ludwig von Bertalanf
Scientific Management
_____ Frederick Taylor
Systems Theory
_____ Max Weber
Hawthorne Studies
_____ Douglas McGregor
Theory X and Theory Y
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A national attitude is an attitude that recognizes both the diversity of its work force and the diversity of technology.

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A manager who believes that harmony should be encouraged,science of work and personal efficiency should be stressed,and maximum output should be valued is following which organizational theory?

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The classical school of thought,which is still used today in some organizations, Emphasizes

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Jack has been with his company for almost two years and has not had an extended Vacation.Feeling tired and experiencing burnout,he asks his boss (through a memo)for a week of his vacation time.When Jack's boss fails to respond to the memo,the boss is engaging in which element of the communication process?

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The process by which a receiver translates the words to make sense of a message they Receive is called

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The organizational ability to create the future is called focus.

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Leaving memos at the copy machine,trading office gossip about the boss while waiting For the elevator,and sending confidential files via electronic mail to the wrong person Are all examples of not considering __________in the interactive communication process.

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Which of the following is NOT a reason for communication failure?

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In systems theory,the idea that organizational members rely on one another to Accomplish goals,such that if one person is absent or fails to do her/his share of the work the entire team suffers,is known as

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Using an appropriate channel is extremely important for communication exchanges to be successful.Which set of factors is most significant in determining channel appropriateness?

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Which of the communication skills needed for excellence in an information age deals With employees being made to feel that they can make a difference in their company?

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The notion that the whole is more than the sum of its parts is known as

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A manager who stresses that workers will be more productive if they are happy and are given the proper working conditions is operating under which organizational theory?

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That workers have an inherent dislike of work is an assumption of the Theory Y management approach.

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If two coworkers are talking about how the “old -timers” do things, trading stories about their first days on the job, discussing how communication works in the office, and musing about those who have succeeded in the organization, they are really talking about organizational

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Which of the following skills are noted for being the key components of success in the Business world?

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The mutual understanding that results when the sender and all intended receivers Interpret the message in the same way is

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Frederick Taylor published The Principles of Scientific Management.

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