Exam 1: Communication in Organizations
Exam 1: Communication in Organizations33 Questions
Exam 2: The Model of Strategic Communication36 Questions
Exam 3: Diversity in Business and the Professions30 Questions
Exam 4: Listening Skills43 Questions
Exam 5: Verbal and Nonverbal Skills41 Questions
Exam 6: Leadership and Management Skills33 Questions
Exam 7: Work Relationships34 Questions
Exam 8: Interviewing Skills70 Questions
Exam 9: Fundamentals of Group Communication35 Questions
Exam 10: Meetings: Forums for Problem Solving 30539 Questions
Exam 11: Negotiation and Conflict Management37 Questions
Exam 12: Developing and Delivering Effective Presentations43 Questions
Exam 13: Informative Presentations36 Questions
Exam 14: Persuasive and Special Presentations39 Questions
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What does it mean to say that for communication to be truly effective,it must be Interactive?
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(Multiple Choice)
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Correct Answer:
B
Match the following theorist with their contribution.
Correct Answer:
Premises:
Responses:
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(Matching)
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Correct Answer:
A national attitude is an attitude that recognizes both the diversity of its work force and the diversity of technology.
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(True/False)
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Correct Answer:
False
A manager who believes that harmony should be encouraged,science of work and personal efficiency should be stressed,and maximum output should be valued is following which organizational theory?
(Multiple Choice)
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The classical school of thought,which is still used today in some organizations,
Emphasizes
(Multiple Choice)
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Jack has been with his company for almost two years and has not had an extended Vacation.Feeling tired and experiencing burnout,he asks his boss (through a memo)for a week of his vacation time.When Jack's boss fails to respond to the memo,the boss is engaging in which element of the communication process?
(Multiple Choice)
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The process by which a receiver translates the words to make sense of a message they Receive is called
(Multiple Choice)
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Leaving memos at the copy machine,trading office gossip about the boss while waiting For the elevator,and sending confidential files via electronic mail to the wrong person Are all examples of not considering __________in the interactive communication process.
(Multiple Choice)
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Which of the following is NOT a reason for communication failure?
(Multiple Choice)
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In systems theory,the idea that organizational members rely on one another to
Accomplish goals,such that if one person is absent or fails to do her/his share of the work the entire team suffers,is known as
(Multiple Choice)
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Using an appropriate channel is extremely important for communication exchanges to be successful.Which set of factors is most significant in determining channel appropriateness?
(Multiple Choice)
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Which of the communication skills needed for excellence in an information age deals With employees being made to feel that they can make a difference in their company?
(Multiple Choice)
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The notion that the whole is more than the sum of its parts is known as
(Multiple Choice)
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A manager who stresses that workers will be more productive if they are happy and are given the proper working conditions is operating under which organizational theory?
(Multiple Choice)
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That workers have an inherent dislike of work is an assumption of the Theory Y management approach.
(True/False)
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If two coworkers are talking about how the “old -timers” do things, trading stories about their first days on the job, discussing how communication works in the office, and musing about those who have succeeded in the organization, they are really talking about organizational
(Multiple Choice)
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Which of the following skills are noted for being the key components of success in the Business world?
(Multiple Choice)
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The mutual understanding that results when the sender and all intended receivers Interpret the message in the same way is
(Multiple Choice)
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Frederick Taylor published The Principles of Scientific Management.
(True/False)
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