Question 1

The structure of an interview is always known ahead of time.

Accepted Answer

A) True 
 B)False  False

Question 2

Which media interview is conducted by a television personality that is planned in Advance,less intense than others,taped,and shown several days later?

Accepted Answer

A)  a mediated press interview 
B)  an in -person press interview 
C)  a teleconference 
D)  a talk show 
A)  a mediated press interview 
B)  an in -person press interview 
C)  a teleconference 
D)  a talk show D

Question 3

What type of feedback is most effective in motivating employees?

Accepted Answer

A)  mostly corrective 
B)  negative only 
C)  both corrective and supportive 
D)  both positive and evaluative 
A)  mostly corrective 
B)  negative only 
C)  both corrective and supportive 
D)  both positive and evaluative C

Question 4

Appraisal interviews are often used to motivate employees.

Accepted Answer

A) True 
 B)False

Question 5

The interviewer who asks himself/herself such questions as "Will the interviewee Know what the interview is about,and will the interviewee want to participate in the interview" is addressing which two components of the interview's opening?

Accepted Answer

A)  orientation and motivation 
B)  first impressions and orientation 
C)  credibility and motivation 
D)  credibility and first impressions 
A)  orientation and motivation 
B)  first impressions and orientation 
C)  credibility and motivation 
D)  credibility and first impressions

Question 6

In evaluating employee performance,most evaluators rate

Accepted Answer

A)  attitude on the job. 
B)  on a quantitative scale. 
C)  on a qualitative basis. 
D)  each item subjectively. 
A)  attitude on the job. 
B)  on a quantitative scale. 
C)  on a qualitative basis. 
D)  each item subjectively.

Question 7

During an interview,listen carefully to __________ question before responding.

Accepted Answer

A)  most of the 
B)  important parts of the 
C)  the entire 
D)  specifics of the 
A)  most of the 
B)  important parts of the 
C)  the entire 
D)  specifics of the

Question 8

The interviewee designs the résumé and the cover letter based on the __________ and the Research done on the company.

Accepted Answer

A)  organizational structure 
B)  business purpose 
C)  personal biography 
D)  work experience 
A)  organizational structure 
B)  business purpose 
C)  personal biography 
D)  work experience

Question 9

More than 90% of business organizations provide training in ___________ for their Employees.

Accepted Answer

A)  telephone operation 
B)  cash register operation 
C)  interpersonal communication 
D)  leadership 
A)  telephone operation 
B)  cash register operation 
C)  interpersonal communication 
D)  leadership

Question 10

If an applicant thinks she/he has been asked an illegal or discriminating question During an interview,what course of action should the applicant take?

Accepted Answer

A)  Attempt a citizen's arrest because the law requires the employer to prove that no discrimination took place. 
B)  Give a false answer to the question. 
C)  Refuse to answer the question. 
D)  Politely clarify the question and place the ball back in the interviewer's court. 
A)  Attempt a citizen's arrest because the law requires the employer to prove that no discrimination took place. 
B)  Give a false answer to the question. 
C)  Refuse to answer the question. 
D)  Politely clarify the question and place the ball back in the interviewer's court.

Question 11

What form of question is the following: "Can you tell me more about your feelings Regarding women in combat"?

Accepted Answer

A)  secondary 
B)  closed 
C)  loaded 
D)  primary 
A)  secondary 
B)  closed 
C)  loaded 
D)  primary

Question 12

In a disciplinary interview,what task must the supervisor/manager accomplish before  handing down discipline to the employee?

Accepted Answer

A)  talk to others 
B)  review the company policy 
C)  hear the employee's side of the story 
D)  give an appraisal interview 
A)  talk to others 
B)  review the company policy 
C)  hear the employee's side of the story 
D)  give an appraisal interview

Question 13

"I'm very pleased with your punctuality and your willingness to work overtime" is an Example of __________ feedback.

Accepted Answer

A)  corrective 
B)  evaluative 
C)  supportive 
D)  negative 
A)  corrective 
B)  evaluative 
C)  supportive 
D)  negative

Question 14

Possible obstacles to a successful interview process may include lack of courtesy and forgetfulness.

Accepted Answer

A) True 
 B)False

Question 15

What form of question is the following: "Do you believe that women should be allowed To take combat roles in the military"?

Accepted Answer

A)  secondary 
B)  closed 
C)  open 
D)  loaded 
A)  secondary 
B)  closed 
C)  open 
D)  loaded

Question 16

By understanding the responsibilities of job interviewers,the interviewee gains
__________ knowledge that can improve her/his performance.

Accepted Answer

A)  communicational 
B)  continual 
C)  situational 
D)  goal 
A)  communicational 
B)  continual 
C)  situational 
D)  goal

Question 17

The most critical aspects of disciplinary interviews include notifying the employee of the problem,interviewing the employee,and instituting disciplinary action.

Accepted Answer

A) True 
 B)False

Question 18

What two methods do managers and supervisors often use for standardized Evaluations of employees' performance?

Accepted Answer

A)  attendance factors and previous evaluations 
B)  previous grievances and rating systems 
C)  productivity and attitude 
D)  performance factors and rating systems 
A)  attendance factors and previous evaluations 
B)  previous grievances and rating systems 
C)  productivity and attitude 
D)  performance factors and rating systems

Question 19

In preparing for an interview,what does the interviewee do to learn as much about the Potential employer as possible?

Accepted Answer

A)  research the company 
B)  write a personal biography 
C)  get work experience 
D)  write a tailored cover letter 
A)  research the company 
B)  write a personal biography 
C)  get work experience 
D)  write a tailored cover letter

Question 20

Many companies receive as many as 200 applicants for a job.Of that pool,__________  candidates will be called back for the first interview.

Accepted Answer

A)  -20 
B)  3 
C)  20 
D)  8 
A)  -20 
B)  3 
C)  20 
D)  8

The structure of an interview is always known ahead of time.

Which media interview is conducted by a television personality that is planned in Advance,less intense than others,taped,and shown several days later?

What type of feedback is most effective in motivating employees?

Appraisal interviews are often used to motivate employees.

The interviewer who asks himself/herself such questions as "Will the interviewee Know what the interview is about,and will the interviewee want to participate in the interview" is addressing which two components of the interview's opening?

In evaluating employee performance,most evaluators rate

During an interview,listen carefully to __________ question before responding.

The interviewee designs the résumé and the cover letter based on the __________ and the Research done on the company.

More than 90% of business organizations provide training in ___________ for their Employees.

If an applicant thinks she/he has been asked an illegal or discriminating question During an interview,what course of action should the applicant take?

What form of question is the following: "Can you tell me more about your feelings Regarding women in combat"?

In a disciplinary interview,what task must the supervisor/manager accomplish before handing down discipline to the employee?

"I'm very pleased with your punctuality and your willingness to work overtime" is an Example of __________ feedback.

Possible obstacles to a successful interview process may include lack of courtesy and forgetfulness.

What form of question is the following: "Do you believe that women should be allowed To take combat roles in the military"?

By understanding the responsibilities of job interviewers,the interviewee gains __________ knowledge that can improve her/his performance.

The most critical aspects of disciplinary interviews include notifying the employee of the problem,interviewing the employee,and instituting disciplinary action.

What two methods do managers and supervisors often use for standardized Evaluations of employees' performance?

In preparing for an interview,what does the interviewee do to learn as much about the Potential employer as possible?

Many companies receive as many as 200 applicants for a job.Of that pool,__________ candidates will be called back for the first interview.

Communication in Organizations

The Model of Strategic Communication

Diversity in Business and the Professions

Listening Skills

Verbal and Nonverbal Skills

Leadership and Management Skills

Work Relationships

Fundamentals of Group Communication

Meetings: Forums for Problem Solving 305

Negotiation and Conflict Management

Developing and Delivering Effective Presentations

Informative Presentations

Persuasive and Special Presentations

Filters

Exam 8: Interviewing Skills

The structure of an interview is always known ahead of time.

Which media interview is conducted by a television personality that is planned in Advance,less intense than others,taped,and shown several days later?

What type of feedback is most effective in motivating employees?

Appraisal interviews are often used to motivate employees.

The interviewer who asks himself/herself such questions as "Will the interviewee Know what the interview is about,and will the interviewee want to participate in the interview" is addressing which two components of the interview's opening?

In evaluating employee performance,most evaluators rate

During an interview,listen carefully to __________ question before responding.

The interviewee designs the résumé and the cover letter based on the __________ and the Research done on the company.

More than 90% of business organizations provide training in ___________ for their Employees.

If an applicant thinks she/he has been asked an illegal or discriminating question During an interview,what course of action should the applicant take?

What form of question is the following: "Can you tell me more about your feelings Regarding women in combat"?

In a disciplinary interview,what task must the supervisor/manager accomplish before handing down discipline to the employee?

"I'm very pleased with your punctuality and your willingness to work overtime" is an Example of __________ feedback.

Possible obstacles to a successful interview process may include lack of courtesy and forgetfulness.

What form of question is the following: "Do you believe that women should be allowed To take combat roles in the military"?

By understanding the responsibilities of job interviewers,the interviewee gains __________ knowledge that can improve her/his performance.

The most critical aspects of disciplinary interviews include notifying the employee of the problem,interviewing the employee,and instituting disciplinary action.

What two methods do managers and supervisors often use for standardized Evaluations of employees' performance?

In preparing for an interview,what does the interviewee do to learn as much about the Potential employer as possible?

Many companies receive as many as 200 applicants for a job.Of that pool,__________ candidates will be called back for the first interview.

Communication in Organizations

The Model of Strategic Communication

Diversity in Business and the Professions

Listening Skills

Verbal and Nonverbal Skills

Leadership and Management Skills

Work Relationships

Fundamentals of Group Communication

Meetings: Forums for Problem Solving 305

Negotiation and Conflict Management

Developing and Delivering Effective Presentations

Informative Presentations

Persuasive and Special Presentations

Filters