Question 1

An organization could increase creativity by doing which of the following?

Accepted Answer

A) utilizing modern work stations 
B) eliminate office walls and cubicles 
C) emphasize competition for creative ideas 
D) providing specific or identifiable rewards 
A) utilizing modern work stations 
B) eliminate office walls and cubicles 
C) emphasize competition for creative ideas 
D) providing specific or identifiable rewards

Question 2

Research suggests that individuals may be more prone to escalation of commitment than groups.

Accepted Answer

A) True 
 B)False

Question 3

Match the following:
-Delphi Technique

Accepted Answer

A) The greater outcome and quality of decision options resulting from the group process. 
B) An undesirable group decisional phenomenon that results from within group pressure. 
C) Tendency of group's position to shift to more extreme options than individuals alone would do. 
D) Gathering independent judgments through iterative process and combining them into a group decision even though persons are not in a face-to-face situation. 
E) An open, nonevaluative group problem-solving technique that produces the greatest number of options. 
A) The greater outcome and quality of decision options resulting from the group process. 
B) An undesirable group decisional phenomenon that results from within group pressure. 
C) Tendency of group's position to shift to more extreme options than individuals alone would do. 
D) Gathering independent judgments through iterative process and combining them into a group decision even though persons are not in a face-to-face situation. 
E) An open, nonevaluative group problem-solving technique that produces the greatest number of options.

Question 4

Which of the following is an effective way of managing decisions in order to avoid escalation of commitment?

Accepted Answer

A) Don't split the responsibility for decisions about projects. 
B) Don't reward people who admit to poor decisions. 
C) Don't allow graceful exits from poor decisions. 
D) Have groups rather than individuals make initial investment decisions. 
A) Don't split the responsibility for decisions about projects. 
B) Don't reward people who admit to poor decisions. 
C) Don't allow graceful exits from poor decisions. 
D) Have groups rather than individuals make initial investment decisions.

Question 5

The model of bounded rationality was first proposed by:

Accepted Answer

A) Victor Vroom 
B) Phillip Yetton 
C) Herbert Simon 
D) Carl Jung 
A) Victor Vroom 
B) Phillip Yetton 
C) Herbert Simon 
D) Carl Jung

Question 6

A deterioration of mental efficiency, reality testing, and moral judgment resulting from in-group pressures defines:

Accepted Answer

A) group polarization 
B) groupthink 
C) the risky shift 
D) the recency effect 
A) group polarization 
B) groupthink 
C) the risky shift 
D) the recency effect

Question 7

Match the following:
-Heuristics

Accepted Answer

A) A simple decision rule. 
B) An inclination to choose options displaying minimal risk. 
C) A decisional situation where options have probabilities of success. 
D) Delegating and giving employees authority to make decisions. 
E) A situation where a person continues to follow/implement an option even though its chances of success are minimal and possibly declining. 
A) A simple decision rule. 
B) An inclination to choose options displaying minimal risk. 
C) A decisional situation where options have probabilities of success. 
D) Delegating and giving employees authority to make decisions. 
E) A situation where a person continues to follow/implement an option even though its chances of success are minimal and possibly declining.

Question 8

Match the following:
-Cognitive Style

Accepted Answer

A) A person's preference for gathering information and evaluating alternatives. 
B) A cognitive style where the individual evaluates options objectively and impersonally. 
C) Usually a positive influence on decision making that operates below the level of consciousness. 
D) An occupation where we find sensors/thinkers. 
E) This cognitive style can handle interpersonal problems well and tends to take calculated risks. 
A) A person's preference for gathering information and evaluating alternatives. 
B) A cognitive style where the individual evaluates options objectively and impersonally. 
C) Usually a positive influence on decision making that operates below the level of consciousness. 
D) An occupation where we find sensors/thinkers. 
E) This cognitive style can handle interpersonal problems well and tends to take calculated risks.

Question 9

Match the following:
-Programmed Decision

Accepted Answer

A) A relatively simple problem that can be solved with a standard rule. 
B) Logical, systematic problem solving. 
C) A solution that is timely and acceptable. 
D) An unstructured, unique problem situation that requires a creative solution. 
E) The practice of selecting an acceptable, but probably not the best solution. 
A) A relatively simple problem that can be solved with a standard rule. 
B) Logical, systematic problem solving. 
C) A solution that is timely and acceptable. 
D) An unstructured, unique problem situation that requires a creative solution. 
E) The practice of selecting an acceptable, but probably not the best solution.

Question 10

Which of the following is an example of a programmed decision situation?

Accepted Answer

A) arranging financing for constructing a new $50 million office building 
B) reorder of raw materials from an established supplier 
C) purchase of a new mainframe computer 
D) a firm's purchase consideration of a parts manufacturer 
A) arranging financing for constructing a new $50 million office building 
B) reorder of raw materials from an established supplier 
C) purchase of a new mainframe computer 
D) a firm's purchase consideration of a parts manufacturer

Question 11

Creativity is not widespread in the population but it can be easily learned through systematic training.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following would NOT be an aspect of the communication environment for a virtual team?

Accepted Answer

A) NGT 
B) GDSS 
C) DVCS 
D) internal intranet 
A) NGT 
B) GDSS 
C) DVCS 
D) internal intranet

Question 13

Research has indicated that creative performance is highest when:

Accepted Answer

A) flexible structures are implemented 
B) there is a supportive environment 
C) individuals are part of a team with diverse skills 
D) there is a match, or fit, between the individual and organizational influences on creativity 
A) flexible structures are implemented 
B) there is a supportive environment 
C) individuals are part of a team with diverse skills 
D) there is a match, or fit, between the individual and organizational influences on creativity

Question 14

Recent research on group versus individual decisions suggests that:

Accepted Answer

A) individuals will outperform groups on complex tasks 
B) individuals outperform groups under most conditions 
C) groups outperform individuals under conditions where their is relatively high task certainty 
D) groups outperform individuals when the group members have worked together for longer periods of time 
A) individuals will outperform groups on complex tasks 
B) individuals outperform groups under most conditions 
C) groups outperform individuals under conditions where their is relatively high task certainty 
D) groups outperform individuals when the group members have worked together for longer periods of time

Question 15

A review of the research on intuition suggests that while intuition cannot be taught, managers can be trained to rely more fully on the prompting of their intuition.

Accepted Answer

A) True 
 B)False

Question 16

Problem finding and recognition is an important early step in decision making.

Accepted Answer

A) True 
 B)False

Question 17

Under the bounded rationality model of problem solving and decision making:

Accepted Answer

A) managers follow statistical rules for decision making 
B) managers critically view the world as complex and multivariate 
C) managers generate a wide array of decision options and select the one that meets all decision criteria 
D) managers are comfortable making decisions without identifying all options 
A) managers follow statistical rules for decision making 
B) managers critically view the world as complex and multivariate 
C) managers generate a wide array of decision options and select the one that meets all decision criteria 
D) managers are comfortable making decisions without identifying all options

Question 18

Match the following:
-Goal Congruence

Accepted Answer

A) A process that produces novel, unique, and useful ideas. 
B) When employees share goals to be attained in solving a problem. 
C) Amount, type, and level of information. 
D) The manager makes the decision without employees' input. 
E) An approach to problem solving that managers should use. 
A) A process that produces novel, unique, and useful ideas. 
B) When employees share goals to be attained in solving a problem. 
C) Amount, type, and level of information. 
D) The manager makes the decision without employees' input. 
E) An approach to problem solving that managers should use.

Question 19

As a project group leader, you have recognized the benefits of conflict and some disagreement among project members in solving difficult problems.Accordingly, you are likely to use:

Accepted Answer

A) nominal group techniques 
B) brainstorming 
C) devil's advocacy 
D) dialectical inquiry 
A) nominal group techniques 
B) brainstorming 
C) devil's advocacy 
D) dialectical inquiry

Question 20

A recent review of the decision situation in the Challenger incident identified which two variables as being important to the groupthink phenomena?

Accepted Answer

A) decision consequence and leadership style 
B) leadership style and time constraints 
C) group insulation and time constraints 
D) decision consequence and time constraints 
A) decision consequence and leadership style 
B) leadership style and time constraints 
C) group insulation and time constraints 
D) decision consequence and time constraints

An organization could increase creativity by doing which of the following?

Research suggests that individuals may be more prone to escalation of commitment than groups.

Match the following: -Delphi Technique

Which of the following is an effective way of managing decisions in order to avoid escalation of commitment?

The model of bounded rationality was first proposed by:

A deterioration of mental efficiency, reality testing, and moral judgment resulting from in-group pressures defines:

Match the following: -Heuristics

Match the following: -Cognitive Style

Match the following: -Programmed Decision

Which of the following is an example of a programmed decision situation?

Creativity is not widespread in the population but it can be easily learned through systematic training.

Which of the following would NOT be an aspect of the communication environment for a virtual team?

Research has indicated that creative performance is highest when:

Recent research on group versus individual decisions suggests that:

A review of the research on intuition suggests that while intuition cannot be taught, managers can be trained to rely more fully on the prompting of their intuition.

Problem finding and recognition is an important early step in decision making.

Under the bounded rationality model of problem solving and decision making:

Match the following: -Goal Congruence

As a project group leader, you have recognized the benefits of conflict and some disagreement among project members in solving difficult problems.Accordingly, you are likely to use:

A recent review of the decision situation in the Challenger incident identified which two variables as being important to the groupthink phenomena?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 10: Decision Making by Individuals and Groups

An organization could increase creativity by doing which of the following?

Research suggests that individuals may be more prone to escalation of commitment than groups.

Match the following: -Delphi Technique

Which of the following is an effective way of managing decisions in order to avoid escalation of commitment?

The model of bounded rationality was first proposed by:

A deterioration of mental efficiency, reality testing, and moral judgment resulting from in-group pressures defines:

Match the following: -Heuristics

Match the following: -Cognitive Style

Match the following: -Programmed Decision

Which of the following is an example of a programmed decision situation?

Creativity is not widespread in the population but it can be easily learned through systematic training.

Which of the following would NOT be an aspect of the communication environment for a virtual team?

Research has indicated that creative performance is highest when:

Recent research on group versus individual decisions suggests that:

A review of the research on intuition suggests that while intuition cannot be taught, managers can be trained to rely more fully on the prompting of their intuition.

Problem finding and recognition is an important early step in decision making.

Under the bounded rationality model of problem solving and decision making:

Match the following: -Goal Congruence

As a project group leader, you have recognized the benefits of conflict and some disagreement among project members in solving difficult problems.Accordingly, you are likely to use:

A recent review of the decision situation in the Challenger incident identified which two variables as being important to the groupthink phenomena?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters