Question 1

Which of the following is generally NOT associated with creative abilities or creativity?

Accepted Answer

A) breadth of interests 
B) self-confidence 
C) concern for failure 
D) intellectual and artistic values 
A) breadth of interests 
B) self-confidence 
C) concern for failure 
D) intellectual and artistic values

Question 2

When GM continued with a cost cutting strategy that streamlined their operations and focused on SUVs and trucks while losing 82 billion dollars they most likely reflected:

Accepted Answer

A) the representative heuristic 
B) escalating commitment 
C) entrapment 
D) the gambler's fallacy 
A) the representative heuristic 
B) escalating commitment 
C) entrapment 
D) the gambler's fallacy

Question 3

A method to prevent groupthink is to bring in outside experts to evaluate the group process.

Accepted Answer

A) True 
 B)False

Question 4

Netflix places an emphasis on the individual and organizational influences on creativity and innovation. They take great care in hiring the right individuals and targeting top performers with high energy and a willingness to do the work of two or three people. Netflix also has implemented other activities to reinforce the individual and creativity and they include which of the following?

Accepted Answer

A) unlimited vacation time 
B) flexibility in how they perform their jobs 
C) paying employees well 
D) All of the above 
A) unlimited vacation time 
B) flexibility in how they perform their jobs 
C) paying employees well 
D) All of the above

Question 5

The right side of the brain is best used for which type of activity or decision?

Accepted Answer

A) flowchart work processes 
B) develop visions and strategic plans 
C) day-to-day operations 
D) tax preparations 
A) flowchart work processes 
B) develop visions and strategic plans 
C) day-to-day operations 
D) tax preparations

Question 6

Recent research examining the effects of cultural diversity on decision making has found that when individuals in a group are racially dissimilar:

Accepted Answer

A) they engage in less open information sharing 
B) they engage in behavior that discourages dissenting perspectives 
C) they arrive at better decisions than racially similar groups 
D) they tend to become less committed to decisions 
A) they engage in less open information sharing 
B) they engage in behavior that discourages dissenting perspectives 
C) they arrive at better decisions than racially similar groups 
D) they tend to become less committed to decisions

Question 7

If employees can't be provided with full participation in all stages of the decision making process, the highest payoff will result from which of the following combinations?

Accepted Answer

A) identifying problems, planning implementations, evaluation results 
B) identifying problems, generating alternatives, selecting solutions 
C) generating alternatives, planning implementations, evaluating results 
D) generating alternatives, selecting solutions, evaluating results 
A) identifying problems, planning implementations, evaluation results 
B) identifying problems, generating alternatives, selecting solutions 
C) generating alternatives, planning implementations, evaluating results 
D) generating alternatives, selecting solutions, evaluating results

Question 8

Given the assumptions of the rational model, it is unrealistic.

Accepted Answer

A) True 
 B)False

Question 9

Recently, four types of creativity have been proposed based upon the source of the trigger (internal or external) and the source of the problem (presented versus discovered).Which of the following is NOT one of these types of creativity?

Accepted Answer

A) responsive 
B) expected 
C) contributory 
D) reactive 
A) responsive 
B) expected 
C) contributory 
D) reactive

Question 10

An important element of the bounded rationality model is:

Accepted Answer

A) certainty 
B) satisficing 
C) unlimited information search 
D) optimizing 
A) certainty 
B) satisficing 
C) unlimited information search 
D) optimizing

Question 11

Which of the following is NOT considered to be an individual prerequisite for participation and empowerment?

Accepted Answer

A) capability for psychological involvement 
B) motivation to act autonomously 
C) reliance on external rewards 
D) ability to see relevance for one's own well being 
A) capability for psychological involvement 
B) motivation to act autonomously 
C) reliance on external rewards 
D) ability to see relevance for one's own well being

Question 12

Illusions of unanimity is considered to be a symptom of groupthink.

Accepted Answer

A) True 
 B)False

Question 13

The stage of creativity where one engages in other activities while the mind considers the problem is:

Accepted Answer

A) preparation 
B) illumination 
C) incubation 
D) testing 
A) preparation 
B) illumination 
C) incubation 
D) testing

Question 14

What individual and organization influences affect creativity?

Accepted Answer

Abstract and divergent thinking, imagery

Question 15

A recent research study found a strong link between cognitive moral development and intuition.

Accepted Answer

A) True 
 B)False

Question 16

Match the following:
-Groupthink

Accepted Answer

A) The greater outcome and quality of decision options resulting from the group process. 
B) An undesirable group decisional phenomenon that results from within group pressure. 
C) Tendency of group's position to shift to more extreme options than individuals alone would do. 
D) Gathering independent judgments through iterative process and combining them into a group decision even though persons are not in a face-to-face situation. 
E) An open, nonevaluative group problem-solving technique that produces the greatest number of options. 
A) The greater outcome and quality of decision options resulting from the group process. 
B) An undesirable group decisional phenomenon that results from within group pressure. 
C) Tendency of group's position to shift to more extreme options than individuals alone would do. 
D) Gathering independent judgments through iterative process and combining them into a group decision even though persons are not in a face-to-face situation. 
E) An open, nonevaluative group problem-solving technique that produces the greatest number of options.

Question 17

One of the most fundamental aspects of group decision making is the ability to discuss issues and learn from each other's perspectives. The study reviewed in the Science Feature of Chapter 10 investigated factors that increase group discussion and made several important findings. Which of the following statement(s) best reflect(s) the result of this study?

Accepted Answer

A) When group members share the perception that the group wanted to improve and learn, important issues were more likely to be discussed 
B) When holders of a minority or dissenting opinion were confident and expressed their opinions, group discussion increased 
C) When the group leader avoided stating his or her position prior to a group decision group discussion increased 
D) Both A & B 
A) When group members share the perception that the group wanted to improve and learn, important issues were more likely to be discussed 
B) When holders of a minority or dissenting opinion were confident and expressed their opinions, group discussion increased 
C) When the group leader avoided stating his or her position prior to a group decision group discussion increased 
D) Both A & B

Question 18

An antidote for groupthink in self-managed teams is:

Accepted Answer

A) brainstorming 
B) the use of nominal groups 
C) welcoming dissent 
D) the Delphi technique 
A) brainstorming 
B) the use of nominal groups 
C) welcoming dissent 
D) the Delphi technique

Question 19

A structured approach to decision making that focuses on generating alternatives silently, prevents criticism of alternatives, and uses a voting process to identify group choices is:

Accepted Answer

A) the Delphi technique 
B) dialectical inquiry 
C) the nominal group 
D) devil's advocacy 
A) the Delphi technique 
B) dialectical inquiry 
C) the nominal group 
D) devil's advocacy

Which of the following is generally NOT associated with creative abilities or creativity?

When GM continued with a cost cutting strategy that streamlined their operations and focused on SUVs and trucks while losing 82 billion dollars they most likely reflected:

A method to prevent groupthink is to bring in outside experts to evaluate the group process.

The right side of the brain is best used for which type of activity or decision?

Recent research examining the effects of cultural diversity on decision making has found that when individuals in a group are racially dissimilar:

If employees can't be provided with full participation in all stages of the decision making process, the highest payoff will result from which of the following combinations?

Given the assumptions of the rational model, it is unrealistic.

Recently, four types of creativity have been proposed based upon the source of the trigger (internal or external) and the source of the problem (presented versus discovered).Which of the following is NOT one of these types of creativity?

An important element of the bounded rationality model is:

Which of the following is NOT considered to be an individual prerequisite for participation and empowerment?

Illusions of unanimity is considered to be a symptom of groupthink.

The stage of creativity where one engages in other activities while the mind considers the problem is:

What individual and organization influences affect creativity?

A recent research study found a strong link between cognitive moral development and intuition.

Match the following: -Groupthink

An antidote for groupthink in self-managed teams is:

A structured approach to decision making that focuses on generating alternatives silently, prevents criticism of alternatives, and uses a voting process to identify group choices is:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 10: Decision Making by Individuals and Groups

Which of the following is generally NOT associated with creative abilities or creativity?

When GM continued with a cost cutting strategy that streamlined their operations and focused on SUVs and trucks while losing 82 billion dollars they most likely reflected:

A method to prevent groupthink is to bring in outside experts to evaluate the group process.

The right side of the brain is best used for which type of activity or decision?

Recent research examining the effects of cultural diversity on decision making has found that when individuals in a group are racially dissimilar:

If employees can't be provided with full participation in all stages of the decision making process, the highest payoff will result from which of the following combinations?

Given the assumptions of the rational model, it is unrealistic.

Recently, four types of creativity have been proposed based upon the source of the trigger (internal or external) and the source of the problem (presented versus discovered).Which of the following is NOT one of these types of creativity?

An important element of the bounded rationality model is:

Which of the following is NOT considered to be an individual prerequisite for participation and empowerment?

Illusions of unanimity is considered to be a symptom of groupthink.

The stage of creativity where one engages in other activities while the mind considers the problem is:

What individual and organization influences affect creativity?

A recent research study found a strong link between cognitive moral development and intuition.

Match the following: -Groupthink

An antidote for groupthink in self-managed teams is:

A structured approach to decision making that focuses on generating alternatives silently, prevents criticism of alternatives, and uses a voting process to identify group choices is:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters