Question 1

A(n)________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.

Accepted Answer

A) pivot 
B) drill-down 
C) ad hoc 
D) multi-tier 
A) pivot 
B) drill-down 
C) ad hoc 
D) multi-tier A

Question 2

What are the essential capabilities of knowledge work systems?

Accepted Answer

Knowledge work systems must give knowledge workers the specialized tools they need,such as powerful graphics,analytical tools,and communications and document-management tools.Knowledge work systems must provide a user-friendly interface to the KWS.These user-friendly interfaces save time by allowing the user to perform needed tasks and get to required information without having to spend a lot of time learning to use the computer.Knowledge work systems must be carefully designed to optimize the performance of the specific tasks of the pertinent knowledge worker.They typically also require a strong link to an external knowledge base.

Question 3

Why are knowledge workers so important to an organization?

Accepted Answer

Knowledge workers help create new products or find ways to improve existing ones.Without them,the firm would stagnate and become less competitive in an environment that is always changing and is increasingly more competitive.Much of a business's value lies in its tacit knowledge,and self-generated knowledge is a strategic advantage.Knowledge workers can also help improve business processes and decision making,both of which are key ingredients in making a business more efficient and produce a higher quality product.

Question 4

Which of the following BI functionalities would you use to assess how customers would respond to a price change in your product?

Accepted Answer

A) Paramaterized reports 
B) Predictive analytics 
C) Ad hoc queries 
D) Production reports 
A) Paramaterized reports 
B) Predictive analytics 
C) Ad hoc queries 
D) Production reports

Question 5

Shopping bots are a form of intelligent agent.

Accepted Answer

A) True 
 B)False

Question 6

According to your reading of the text,Procter & Gamble's use of intelligent agent technology in its supply chain illustrates the use of information systems to implement which of the four generic business strategies?

Accepted Answer

A) Low-cost leadership 
B) Product differentiation 
C) Focus on market niche 
D) Strengthen customer and supplier intimacy 
A) Low-cost leadership 
B) Product differentiation 
C) Focus on market niche 
D) Strengthen customer and supplier intimacy

Question 7

Expert systems model human knowledge as a set of rules that collectively are called the:

Accepted Answer

A) knowledge base. 
B) knowledge database. 
C) inference engine. 
D) inference base. 
A) knowledge base. 
B) knowledge database. 
C) inference engine. 
D) inference base.

Question 8

Which dimension of quality means that a decision should reflect a rational process?

Accepted Answer

A) Comprehensiveness 
B) Accuracy 
C) Fairness 
D) Coherence 
A) Comprehensiveness 
B) Accuracy 
C) Fairness 
D) Coherence

Question 9

Which of the following would not be classified as a knowledge work system?

Accepted Answer

A) Computer-aided design 
B) 3D visualization system 
C) Investment workstations 
D) Digital asset management system 
A) Computer-aided design 
B) 3D visualization system 
C) Investment workstations 
D) Digital asset management system

Question 10

Folksonomies are user-created taxonomies.

Accepted Answer

A) True 
 B)False

Question 11

You have been hired by a small architectural firm interested in implementing a knowledge management system.What features do you think would be of most benefit to them?

Accepted Answer

The ability to store structured document

Question 12

Expertise and experience of organizational members that has not been formally documented best describes:

Accepted Answer

A) wisdom. 
B) information. 
C) data. 
D) tacit knowledge. 
A) wisdom. 
B) information. 
C) data. 
D) tacit knowledge.

Question 13

Knowledge network systems are also known as knowledge location and management systems.

Accepted Answer

A) True 
 B)False

Question 14

Virtual reality systems:

Accepted Answer

A) provide design engineers with precise,three-dimensional representations of their models. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) provide simulations of walking through or manipulating a three-dimensional model or programmed real-world environment. 
A) provide design engineers with precise,three-dimensional representations of their models. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) provide simulations of walking through or manipulating a three-dimensional model or programmed real-world environment.

Question 15

Business intelligence and analytics are products defined by software vendors.

Accepted Answer

A) True 
 B)False

Question 16

Expert systems:

Accepted Answer

A) solve problems too difficult for human experts. 
B) are based on DO WHILE rules. 
C) work in very limited domains. 
D) share characteristics with mainframe computing. 
A) solve problems too difficult for human experts. 
B) are based on DO WHILE rules. 
C) work in very limited domains. 
D) share characteristics with mainframe computing.

Question 17

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

Accepted Answer

A) GIS 
B) DSS 
C) GSS 
D) TPS 
A) GIS 
B) DSS 
C) GSS 
D) TPS

Question 18

Case-based reasoning describes a particular phenomenon or process linguistically and then represents that description in a small number of flexible rules.

Accepted Answer

A) True 
 B)False

Question 19

Genetic algorithms:

Accepted Answer

A) represent knowledge as groups of characteristics. 
B) are software programs that work in the background to carry out specific,repetitive tasks. 
C) develop solutions to particular problems using techniques such as fitness,crossover,and mutation. 
D) "learn" patterns from large quantities of data by sifting through data. 
A) represent knowledge as groups of characteristics. 
B) are software programs that work in the background to carry out specific,repetitive tasks. 
C) develop solutions to particular problems using techniques such as fitness,crossover,and mutation. 
D) "learn" patterns from large quantities of data by sifting through data.

Question 20

Which of the following is a key problem in managing knowledge?

Accepted Answer

A) Classifying knowledge 
B) Storing knowledge 
C) Distributing knowledge 
D) Locating knowledge 
A) Classifying knowledge 
B) Storing knowledge 
C) Distributing knowledge 
D) Locating knowledge

A(n)________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.

What are the essential capabilities of knowledge work systems?

Why are knowledge workers so important to an organization?

Which of the following BI functionalities would you use to assess how customers would respond to a price change in your product?

Shopping bots are a form of intelligent agent.

According to your reading of the text,Procter & Gamble's use of intelligent agent technology in its supply chain illustrates the use of information systems to implement which of the four generic business strategies?

Expert systems model human knowledge as a set of rules that collectively are called the:

Which dimension of quality means that a decision should reflect a rational process?

Which of the following would not be classified as a knowledge work system?

Folksonomies are user-created taxonomies.

You have been hired by a small architectural firm interested in implementing a knowledge management system.What features do you think would be of most benefit to them?

Expertise and experience of organizational members that has not been formally documented best describes:

Knowledge network systems are also known as knowledge location and management systems.

Virtual reality systems:

Business intelligence and analytics are products defined by software vendors.

Expert systems:

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

Case-based reasoning describes a particular phenomenon or process linguistically and then represents that description in a small number of flexible rules.

Genetic algorithms:

Which of the following is a key problem in managing knowledge?

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

IT Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Building Information Systems and Managing Projects

Ethical and Social Issues in Information Systems

Filters

Exam 10: Improving Decision Making and Managing Knowledge

A(n)________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.

What are the essential capabilities of knowledge work systems?

Why are knowledge workers so important to an organization?

Which of the following BI functionalities would you use to assess how customers would respond to a price change in your product?

Shopping bots are a form of intelligent agent.

According to your reading of the text,Procter & Gamble's use of intelligent agent technology in its supply chain illustrates the use of information systems to implement which of the four generic business strategies?

Expert systems model human knowledge as a set of rules that collectively are called the:

Which dimension of quality means that a decision should reflect a rational process?

Which of the following would not be classified as a knowledge work system?

Folksonomies are user-created taxonomies.

You have been hired by a small architectural firm interested in implementing a knowledge management system.What features do you think would be of most benefit to them?

Expertise and experience of organizational members that has not been formally documented best describes:

Knowledge network systems are also known as knowledge location and management systems.

Virtual reality systems:

Business intelligence and analytics are products defined by software vendors.

Expert systems:

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

Case-based reasoning describes a particular phenomenon or process linguistically and then represents that description in a small number of flexible rules.

Genetic algorithms:

Which of the following is a key problem in managing knowledge?

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

IT Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Building Information Systems and Managing Projects

Ethical and Social Issues in Information Systems

Filters