Exam 10: Improving Decision Making and Managing Knowledge

________ are an essential component of a knowledge work system.

Where there is no well-understood or agreed-on procedure for making a decision,it is said to be:

Knowledge can reside in e-mail,voice mail,graphics,and unstructured documents as well as structured documents.

Which of the following would be a typical production report for an organization's financial division?

An inference engine is:

CBR is used in diagnostic systems in medicine.

Virtually all successful expert systems deal with problems of:

Which types of decisions are more prevalent at lower organizational levels?

________ decisions are most common at higher levels of management.

Because genetic algorithms produce generalized solutions,they are best used as aids or guides to human decision makers instead of substitutes for them.

________ is a management methodology that translates a firm's goals into operational targets.

A decision can be said to have improved if it can be made more quickly.

Simon's four different stages in decision making are,in order from first to last:

Fuzzy logic is used to express relationships very generally.

Dashboards and scorecards are visual interfaces used to make firm information easier to review quickly.

Neural network applications in medicine,science,and business address problems in all of the following except:

Virtual reality applications for the Web use a standard called:

________ systems help organizations manage both structured and semistructured knowledge.

Why are managerial users and methods considered an important part of the BI environment?

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management,a firm would most likely use: