Exam 3: Achieving Competitive Advantage With Information Systems

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When the output of some units can be used as inputs to other units,or if two organizations pool markets and expertise that result in lower costs and generate profits,it is often referred to as creating:

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C

You are advising the owner of Smalltown Computer,a new,local computer repair store that also builds custom computers to order.What competitive strategies would you advise Smalltown Computer to take? Which ones will it have difficulty exercising?

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Smalltown Computer will have difficulty in low-cost leadership,because it cannot exert economies of scale or other efficiencies of large PC manufacturers.However,it could emphasize customer intimacy,through face-to-face interaction with customers.It could also emphasize product differentiation,in that it supplies a hands-on,local experience and more trustworthy,higher quality service.Because it builds computers to order,the firm could also focus on market niche,by specializing in certain types of custom computers,also.

The four basic strategies a company can employ to deal with competitive forces are:

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Which of the following illustrates the use of information systems to strengthen customer and supplier intimacy?

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All of the following industries have been severely disrupted by the Internet except:

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The reduction of errors to 3.4 defects per million opportunities is central to the concept of:

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Select a popular product or company that you are familiar with,such as Apple's iPod.Apply Porter's competitive forces model to that product and/or company.Which of the four generic strategies is the company using?

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A micromultinational is a small firm operating on a global scale.

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A virtual company:

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Quality control is seen as an end in itself in Six Sigma.

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How is Internet technology useful from a network economics perspective? Give examples.

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The ________ strategy concentrates financial management and control out of a central home base while decentralizing production,sales,and marketing operations to units in other countries.

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Customers are one of the competitive forces that affect an organization's ability to compete.

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The law of diminishing returns always applies to digital,as well as traditional products.

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The Internet raises the bargaining power of customers by:

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The greatest impact the Internet has had on globalization is in lowering the costs of:

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The value chain model classifies all company activities as either primary or support.

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BPM is considered concluded when the new processes are both implemented and accepted.

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Which of the following can force a business and its competitors to compete on price alone?

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A ________ is a collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively.

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