Exam 11: E-Commerce

The collection of hardware,software,people,policies,and strategies used to perform and support e-commerce is referred to as a(n)____.

E-commerce performed via a mobile phone or other mobile device is referred to as air-commerce

Electronic check processing is the first thing that comes to mind when considering online payments.

Common ____ activities include providing online order status information,links for tracking delivery shipments,downloadable product manuals,and online technical support,such as via e-mail or live chat.

One of the most recognized privacy seals is the ____ trustmark.

E-commerce Web sites cannot be designed and developed in-house;instead,businesses have to outsource these tasks to a professional Web development company.

____ businesses sell products and services to local,state,and federal government buyers.

Case 11-1 John operates an online store,which he uses to sell homemade T-shirts and other articles of clothing. -John wants to reduce some of his day-to-day burden of inventory management and shipping.He should look into a(n)____.

An important promotional strategy is regularly ____________________ your site with new content.

E-commerce credit card transactions are much less likely to be fraudulent than conventional credit card transactions.

Each time an online credit card transaction is made,the bank obtains the money from the issuing credit card company and transfers it to the ____________________.

____________________ sites facilitate the exchange of financial items (such as stocks,bonds,futures,and options)between buyers and sellers.

Both manufacturers and online retailers-often called ____________________ -can sell directly to customers via their Web sites.

Instead of a formal auction with a specific ending time and an automatic winner,dynamic pricing sites-such as ____-allow buyers to bid on items or services listed for sale,and then the seller decides whether or not to accept each offer on an individual basis.

Although e-commerce is most often implemented today via Web sites,banks,for example,have been conducting e-commerce for years using private networks.

An emerging m-commerce alternative is Near Field Communication (NFC)technology,which uses x-rays to facilitate communication between devices.

Although some people are hesitant to send their credit card information over the Internet,it is by far the most common payment method used for online purchases.

Case 11-2 Sharon is a photographer who works for various wildlife magazines.In order to save money,she buys used digital photography equipment from the Internet. -Recently,Sharon won a contract to photograph exhibits at the National Zoo.However,the magazine that commissioned these photos is located in a different state.Sharon can use a ____ to authenticate the validity of any contracts she signs electronically.

In order to accept credit cards,a business typically opens an e-commerce merchant account,also called a(n)____.

Secure Web sites use ____________________ to safely transfer sensitive data over the Internet.