Exam 7: Segmenting, targeting, and Positioning
Exam 1: An Overview of Marketing138 Questions
Exam 2: The Marketing Environment, social Responsibility, and Ethics152 Questions
Exam 3: Strategic Planning for Competitive Advantage185 Questions
Exam 4: Decision Support Systems and Marketing Research189 Questions
Exam 5: Consumer Decision Making165 Questions
Exam 6: Business Marketing183 Questions
Exam 7: Segmenting, targeting, and Positioning205 Questions
Exam 8: Customer Relationship Management CRM122 Questions
Exam 9: Product Concepts169 Questions
Exam 10: Developing and Managing Products156 Questions
Exam 11: Services and Nonprofit Organization Marketing194 Questions
Exam 12: Marketing Channels and Supply Chain Management163 Questions
Exam 13: Retailing158 Questions
Exam 14: Integrated Marketing Communication179 Questions
Exam 15: Advertising, public Relations, and Direct Response174 Questions
Exam 16: Social Media and Marketing100 Questions
Exam 17: Sales Promotion and Personal Selling151 Questions
Exam 18: Pricing Concepts171 Questions
Exam 19: Setting the Right Price171 Questions
Exam 20: Developing a Global Vision181 Questions
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List the four trends that have resulted in the continuing growth of one-to-one marketing.
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(Essay)
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First,the one-size-fits-all marketing of yesteryear no longer fits.Customers do not want to be treated like the masses.Second,direct and personal marketing efforts will continues to grow to meet the needs of customers who no longer have the time to spend shopping and making purchase decisions.Third,customers will be loyal to those companies and brands that have earned their loyalty and reinforced it at every purchase occasion.Fourth,mass-media approaches will continue to decline in importance as advances in market research and database technology allow marketers to collect more detailed information on their customers,not only the approximations allowed by demographics but also the specific names and addresses.
Around the beginning of fall each year,about 1.1 million turkey hunters all over Canada start looking at catalogues for the perfect item to guarantee that this year they will kill a wild turkey,the most elusive game bird on the North American continent.The devoted turkey stalker can stock up on everything from camouflaged turkey hunting socks,turkey licence plate holders,vests with huge pockets for toting dead birds,and hunting videos to turkey decoys,turkey earrings,and turkey callers.Neil Cost is considered the best manufacturer of turkey callers in the world.It is his only product,and each is highly prized by turkey hunters.It is not unusual for a turkey hunter to pay $5,000 for one of Cost's callers.
-Refer to Turkey Hunting Equipment.Given that the wild turkey hunters number approximately 2.7 million,which segmentation criterion does the group meet?
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(Multiple Choice)
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Correct Answer:
A
In the off-highway industry,there are a number of machines that are built for highly specialized applications.These machines,such as underground drilling jumbos,harvesting and specialty agriculture equipment,and mining scalers,are built in low volume and require an equally low volume of specialized components.What would a customized manufacturer of drive-train products,use to reach its market?
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(Multiple Choice)
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Correct Answer:
D
Which of the following proposes that a minority of a firm's customers purchase a majority of the volume of the product?
(Multiple Choice)
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Clearing Skies Press published a book by Robert Ruark entitled Keeping the Baby Alive Till Your Wife Gets Home.It is an advice book for new fathers.
-Refer to Clearing Skies Press.What demographic variables have been used to define the market for this book?
(Multiple Choice)
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What is the term for the development of a specific marketing mix to influence potential customers' overall perception of a brand,product line,or organization in general,and is related to the place a product occupies in consumers' minds relative to competing offerings?
(Multiple Choice)
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To be useful,a segmentation scheme must produce segments that meet four basic criteria.What are they?
(Multiple Choice)
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The public transportation system in the Toronto area conducted a survey that revealed respondents could be assigned to one of four categories: (1)people who never used mass transit, (2)people who used mass transit in the past but not now, (3)people who used mass transit occasionally,and (4)people who used mass transit regularly.These groups have significantly different perceptions about transportation alternatives.Which type of segmentation is this?
(Multiple Choice)
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Around the beginning of fall each year,about 1.1 million turkey hunters all over Canada start looking at catalogues for the perfect item to guarantee that this year they will kill a wild turkey,the most elusive game bird on the North American continent.The devoted turkey stalker can stock up on everything from camouflaged turkey hunting socks,turkey licence plate holders,vests with huge pockets for toting dead birds,and hunting videos to turkey decoys,turkey earrings,and turkey callers.Neil Cost is considered the best manufacturer of turkey callers in the world.It is his only product,and each is highly prized by turkey hunters.It is not unusual for a turkey hunter to pay $5,000 for one of Cost's callers.
-Refer to Turkey Hunting Equipment.How would wild turkey hunters be defined?
(Multiple Choice)
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A market segment is deemed to have substantiality if it contains a large number of potential customers.
(True/False)
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A market is best described as people or organizations that have which of the following?
(Multiple Choice)
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In 2006,Coca-Cola introduced Coke Zero in Great Britain in order to appeal to British men who do not drink diet drinks because they consider them feminine beverages.The product was dubbed "Bloke Coke" by the British media.
-Refer to Coca-Cola.For Coke Zero in Great Britain British men who disdain diet drinks would be best classified as which of the following?
(Multiple Choice)
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Which of the following is the process of dividing a market into meaningful groups that are relatively similar and identifiable?
(Multiple Choice)
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The Korean Canadian market can always be treated as a single segment.
(True/False)
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The Mammoth Company is the largest provider of utilities in a region.It has also been accused of being the biggest source of industrial air pollution in the area.The Mammoth Company is trying to change consumer perception of the company by sponsoring a series of television programs on how to preserve our environment.What is the company hoping the programming will lead to?
(Multiple Choice)
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The business market consists of four broad segments.They are producers,resellers,governments,and regions.
(True/False)
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You would expect to find more stores targeting hunters in Northern Ontario than in Southern Ontario because hunting is a more popular pastime in rural areas than urban.A national chain of sporting goods stores would likely use which type of segmentation when stocking hunting merchandise?
(Multiple Choice)
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For many years,if car owners wanted to make sure they would not be stranded if their car broke down,they became members of the Canadian Automobile Association (CAA).Members also received discounts at CAA & AAA (American Automobile Association)-affiliated hotels and motels as well as access to maps and a trip planning service.Recently,a new company offering the same services has come on the market.Better World Travellers Club (BWTC)is competing against CAA by offering the same roadside assistance as CAA and at the same time,pitching a go-green philosophy.The company is diligently courting the environmentally conscious traveller.BWTC has agreed to donate 1 percent of club revenues to environmental organizations that seek to reduce the use of fossil fuel and fight global warming.In addition,its members receive discounts on travel to remote wilderness retreats,world-class eco-resorts,and "green" hotels (those that utilize energy-efficient practices).
-Refer to Better World Travellers Club.BWTC's appeal to those who want to help preserve the environment indicates the company is using which type of base?
(Multiple Choice)
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Tall Paul's Tall Mall is the only furniture manufacturer that makes furniture to meet the needs of people who are over 6'6" tall.These people find furniture designed for average-sized people to be cramped and uncomfortable.Which type of segmentation does Tall Paul's use?
(Multiple Choice)
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