Exam 20: Developing a Global Vision
Exam 1: An Overview of Marketing138 Questions
Exam 2: The Marketing Environment, social Responsibility, and Ethics152 Questions
Exam 3: Strategic Planning for Competitive Advantage185 Questions
Exam 4: Decision Support Systems and Marketing Research189 Questions
Exam 5: Consumer Decision Making165 Questions
Exam 6: Business Marketing183 Questions
Exam 7: Segmenting, targeting, and Positioning205 Questions
Exam 8: Customer Relationship Management CRM122 Questions
Exam 9: Product Concepts169 Questions
Exam 10: Developing and Managing Products156 Questions
Exam 11: Services and Nonprofit Organization Marketing194 Questions
Exam 12: Marketing Channels and Supply Chain Management163 Questions
Exam 13: Retailing158 Questions
Exam 14: Integrated Marketing Communication179 Questions
Exam 15: Advertising, public Relations, and Direct Response174 Questions
Exam 16: Social Media and Marketing100 Questions
Exam 17: Sales Promotion and Personal Selling151 Questions
Exam 18: Pricing Concepts171 Questions
Exam 19: Setting the Right Price171 Questions
Exam 20: Developing a Global Vision181 Questions
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CNS,Inc.is the manufacturer of Breathe Right nasal strips,a spring-loaded adhesive device that can be stuck on your nose to open up the nasal passages.Since their introduction,Breathe Right strips have been used by athletes hoping to improve their performance through increased oxygen flow,snorers hoping for a sound night's sleep,and allergy and cold sufferers looking for relief from their stuffed noses.Because CNS is a small company,it initially had trouble promoting its product.Then San Francisco 49er Jerry Rice started regularly wearing one,and U.S.sales took off.Today,Breathe Right strips are marketed in more than 40 countries.When CNS decided to expand globally,its size made it look for a partner.It chose 3M because 3M already had a global market distribution system and because the Breathe Right strips complemented the 3M first-aid product line.
-Refer to Breathe Right.To market the nasal strips in countries outside North America,CNS and 3M provided the strips to national sports teams.For example,sales in South Africa took off when the entire South African rugby team wore the strips when they won the World Cup of rugby.This example primarily illustrates the use of which element of the global marketing mix?
Free
(Multiple Choice)
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Correct Answer:
C
CNS,Inc.is the manufacturer of Breathe Right nasal strips,a spring-loaded adhesive device that can be stuck on your nose to open up the nasal passages.Since their introduction,Breathe Right strips have been used by athletes hoping to improve their performance through increased oxygen flow,snorers hoping for a sound night's sleep,and allergy and cold sufferers looking for relief from their stuffed noses.Because CNS is a small company,it initially had trouble promoting its product.Then San Francisco 49er Jerry Rice started regularly wearing one,and U.S.sales took off.Today,Breathe Right strips are marketed in more than 40 countries.When CNS decided to expand globally,its size made it look for a partner.It chose 3M because 3M already had a global market distribution system and because the Breathe Right strips complemented the 3M first-aid product line.
-Refer to Breathe Right.How people value a sound night's sleep is an example of which element of the global environment?
Free
(Multiple Choice)
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Correct Answer:
A
The latest round of World Trade Organization (WTO)talks has been contentious.Up to two-thirds of the population of Africa,Asia,and Latin America works in agriculture.A major goal of which of the following is to bolster these developing economies?
Free
(Multiple Choice)
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Correct Answer:
C
According to an article in the Financial Times,bringing Coca-Cola to the Chinese market presented a special challenge to the soft-drink manufacturer.This challenge most likely had to do with which element of the marketing mix?
(Multiple Choice)
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The same environmental factors that operate in the domestic market also exist internationally.These factors (culture,economic development,political and legal structure,demographics,and natural resources)should be examined,regardless of the country.
(True/False)
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An English manufacturer of cricket equipment sells directly to Universal Sports,which markets the products in Canada.What is Universal Sports an example of?
(Multiple Choice)
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Since 1953,the United States has limited the amount of raw peanuts that can be imported to 1.7 million pounds a year.This is only about one-tenth of 1 percent of all domestic edible peanut consumption in the United States.What is this limitation an example of?
(Multiple Choice)
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A price war began in Japan in the personal computer market when Dell,Inc.introduced PCs at prices 25 to 60 percent lower than rivals.Dell targeted corporate customers from its Tokyo offices by "direct sales," the company's preferred name for mail order and its main avenue for PC sales in North America.Japan is the world's second-largest market for personal computers and had been ruled by NEC Corporation,which maintained a strong dealer network and had traditionally sold its computers at very high prices.Dell joined IBM and Compaq in targeting the Japanese market.Dell bet it could succeed in Japan by transplanting its North American method of operations in which the company assembles the PC to customer specifications,loads it with software,and delivers it to the customer.The company's success depended on its ability to sell PCs over the telephone.Analysts doubted this was possible in Japan because dealer networks are the key to the market,but Dell executives believed name recognition was the main hurdle.To familiarize its target market with the idea of buying a computer sight unseen,Dell launched a major ad campaign through direct mail and ads in computer-related magazines and newspapers.
-Refer to Computer Sales.Dell's decision to market PCs by phone in Japan mirrors its marketing strategy in North America.This suggests Dell believes in which concept?
(Multiple Choice)
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U.S.wine producers export only about 14 percent of their total annual production of wine.This statement indicates that the U.S.wine industry is which of the following?
(Multiple Choice)
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What is the role of a domestic company that sells to an export merchant (also called a buyer for export)?
(Multiple Choice)
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Nigeria has about 2,200 miles of railroad,but years of neglect of both the rolling stock and the right-of-way have seriously reduced the capacity to use the system.In part as the result of the failure of the railroad system,many of its 120,000 miles of roads are also barely usable.
-Refer to Nigeria.What are businesses hoping to do business in Nigeria most likely concerned with?
(Multiple Choice)
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Marlin manufactures washing machines.It is designing advertisements and planning the promotional mix for marketing in Eastern Europe,South Africa,India,and Brazil.The advertising manager should expect all of the following to cause problems EXCEPT which of the following?
(Multiple Choice)
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Sony,Panasonic,and other Japanese manufacturers that build products to customer order instead of churning out products in anticipation of demand have decided to hire Canadian companies to produce electronics for them.The Japanese companies will handle the marketing of the products.What are the Japanese electronics companies using?
(Multiple Choice)
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Briefly define exchange controls and trade agreements.Make sure that your answer demonstrates how the two terms differ from each other.
(Essay)
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The pricing component of the global marketing mix is which of these?
(Multiple Choice)
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NAFTA is the New American Foreign Trade Amendment,which allows for balanced trade with the European Union (EU).
(True/False)
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Assume you are the marketing manager for a leading Canadian manufacturer of earth-moving equipment.Your company would like to become heavily involved in global marketing (especially in India)but has some capital limitations.Your job is to evaluate whether it should use contract manufacturing or direct investment.Compare and contrast these two options and make a recommendation.
(Essay)
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The same Timex,Seiko,and Citizen wristwatches you buy in North America can be purchased around the world.Why is there is no difference in a watch purchased in Russia,in Mexico,or in Singapore?
(Multiple Choice)
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When Krispy Kreme decided to expand its operation internationally,it chose to first make its doughnuts available in Canada to minimize its risk.In accordance with the policy of risk minimization,the company sold the right to manufacture and sell its doughnuts to Canadians.What did Krispy Kreme use?
(Multiple Choice)
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American catfish farmers mounted an aggressive offensive against imports of catfish from Vietnam,which have increased by over $40 million in four years.As a result of the offensive,U.S.consumers must pay about 50 percent more for catfish imported from Vietnam.What are mostly likely used to make sure that Vietnamese catfish was selling at a price comparable to U.S.-bred catfish?
(Multiple Choice)
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