Exam 12: Managing Workforce Flow

Exit interviews should be directed at ________.

The Wolverines are a leading university soccer team.All new recruits to the team must go through certain "rites of passage" which include shaving their heads,swimming in cold water,getting a tattoo of the team's emblem,and other tests of servitude and obedience.This is an example of ________.

Moving employees to other parts of the company or to other jobs the company needs filled to match its workforce with its talent needs is ________.

Which of the following is true about downsizing?

Denise,the human resource manager of a manufacturing company found that the company's socialization process was too overwhelming for new hires.It consisted of presentations,meetings,and seminars packed into the first week of joining the company.She decided to switch into a(n)________ approach to socializing so that new employees did not suffer from information overload.

Who usually has overall responsibility for conducting socialization programs?

Asking a departing employee why he or she is leaving the firm is a(n)________.

________ downsizing targets specific locations for headcount reduction,perhaps due to the loss of an important customer.

When coworkers show a new employee how to do their job,formal socialization is taking place.

The first stage of the socialization process is ________.

Which of the following is true of voluntary turnover?

When a call center fires an employee who cannot meet her call volume goals,which of the following types of turnover has occurred?