Question 1

________ is a direct cost of staffing.

Accepted Answer

A)  Lost market share 
B)  Lower productivity 
C)  Lost business opportunities 
D)  Lower competition 
A)  Lost market share 
B)  Lower productivity 
C)  Lost business opportunities 
D)  Lower competition B

Question 2

Staffing efficiency is usually more difficult to measure than staffing effectiveness.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following is a data-driven quality initiative and methodology that uses statistical analysis to measure and improve business processes and their outcomes to near perfection?

Accepted Answer

A)  key performance indicator analysis 
B)  digital staffing dashboard 
C)  Six Sigma 
D)  balanced staffing scorecard 
A)  key performance indicator analysis 
B)  digital staffing dashboard 
C)  Six Sigma 
D)  balanced staffing scorecard C

Question 4

Relying too heavily on résumé screening software can result in a firm overlooking highly qualified candidates who do not match specific criteria.

Accepted Answer

A) True 
 B)False

Question 5

Lagging indicators help a company improve its staffing efforts midstream.

Accepted Answer

A) True 
 B)False

Question 6

Explain how digital staffing dashboards help managers monitor and improve the staffing process.

Accepted Answer

Digital staffing dashboards are interact

Question 7

Which of the following is true about Six Sigma?

Accepted Answer

A)  It has limited applicability outside manufacturing industries. 
B)  It focuses merely on identifying the sources of error, not removing them. 
C)  It aims to reduce defects to near zero. 
D)  It does not attempt to control the variables that influence the measurement of activities. 
A)  It has limited applicability outside manufacturing industries. 
B)  It focuses merely on identifying the sources of error, not removing them. 
C)  It aims to reduce defects to near zero. 
D)  It does not attempt to control the variables that influence the measurement of activities.

Question 8

The average time to start is a short-term staffing metric.

Accepted Answer

A) True 
 B)False

Question 9

E-recruiting should be used when ________.

Accepted Answer

A)  a small number of candidates are needed 
B)  the job description specifies only average educational qualifications 
C)  all other methods of recruitment have proven to be ineffective 
D)  the candidates being targeted come from specific labor markets 
A)  a small number of candidates are needed 
B)  the job description specifies only average educational qualifications 
C)  all other methods of recruitment have proven to be ineffective 
D)  the candidates being targeted come from specific labor markets

Question 10

Evaluating whether the hiring experience and speed are acceptable to candidates is an example of an evaluation of staffing effectiveness.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a leading indicator of staffing outcomes?

Accepted Answer

A)  employee-job fit 
B)  time to fill a position 
C)  fewer applications per position 
D)  promotability of firm's new hires 
A)  employee-job fit 
B)  time to fill a position 
C)  fewer applications per position 
D)  promotability of firm's new hires

Question 12

The ________ reflects whether the company hired the people it set out to as defined by hiring manager's predetermined job performance requirements.

Accepted Answer

A)  cost per hire 
B)  quality of hire 
C)  value of top performers 
D)  return investment 
A)  cost per hire 
B)  quality of hire 
C)  value of top performers 
D)  return investment

Question 13

How well staffing processes meet stakeholder needs and contribute to strategy execution and organizational performance are elements of ________.

Accepted Answer

A)  strategic planning 
B)  staffing efficiency 
C)  staffing effectiveness 
D)  staffing information systems 
A)  strategic planning 
B)  staffing efficiency 
C)  staffing effectiveness 
D)  staffing information systems

Question 14

What role does a company's Web site play in terms of staffing? How should companies design their Web sites to make them more appealing and user friendly to prospective employees?

Accepted Answer

Many companies feature on their Web site

Question 15

Which of the following refers to the process of analyzing a hiring system to determine its performance and effectiveness?

Accepted Answer

A)  digital staffing 
B)  staffing evaluation 
C)  HR planning 
D)  recruitment life cycle management 
A)  digital staffing 
B)  staffing evaluation 
C)  HR planning 
D)  recruitment life cycle management

Question 16

The HR manager of a manufacturing firm was calculating the amount spent annually by the company on its staffing practices.Which of the following should be classified as a replacement cost?

Accepted Answer

A)  background checks on candidates 
B)  candidates' travel expenses 
C)  referral bonuses 
D)  productivity losses due to the vacancy 
A)  background checks on candidates 
B)  candidates' travel expenses 
C)  referral bonuses 
D)  productivity losses due to the vacancy

Question 17

A human resource information system is a database of both applicant and job information.

Accepted Answer

A) True 
 B)False

Question 18

Cost per hire is a staffing effectiveness metric.

Accepted Answer

A) True 
 B)False

Question 19

ValuTech is a large-scale software company.Which of the following,if true,is a lagging indicator of staffing?

Accepted Answer

A)  The company's image was tarnished by a spate of lawsuits which resulted in the resignation of several members of the top management. 
B)  The company has witnessed a drop in demand for its products and services over the last six months owing to recessionary trends. 
C)  The company relaxed its hiring standards at the time of recruitment and new hires are struggling to keep pace with the dynamic work environment. 
D)  The industry-wide adoption of new technologies has resulted in several firms redefining their job requirements. 
A)  The company's image was tarnished by a spate of lawsuits which resulted in the resignation of several members of the top management. 
B)  The company has witnessed a drop in demand for its products and services over the last six months owing to recessionary trends. 
C)  The company relaxed its hiring standards at the time of recruitment and new hires are struggling to keep pace with the dynamic work environment. 
D)  The industry-wide adoption of new technologies has resulted in several firms redefining their job requirements.

Question 20

Indirect staffing costs ________.

Accepted Answer

A)  precede a staffing outcome 
B)  can be more significant than the direct costs but are more difficult to measure 
C)  are incurred if critical positions are unfilled for longer than necessary 
D)  do not have any financial implications for the firm, unlike direct costs 
A)  precede a staffing outcome 
B)  can be more significant than the direct costs but are more difficult to measure 
C)  are incurred if critical positions are unfilled for longer than necessary 
D)  do not have any financial implications for the firm, unlike direct costs

________ is a direct cost of staffing.

Staffing efficiency is usually more difficult to measure than staffing effectiveness.

Which of the following is a data-driven quality initiative and methodology that uses statistical analysis to measure and improve business processes and their outcomes to near perfection?

Relying too heavily on résumé screening software can result in a firm overlooking highly qualified candidates who do not match specific criteria.

Lagging indicators help a company improve its staffing efforts midstream.

Explain how digital staffing dashboards help managers monitor and improve the staffing process.

Which of the following is true about Six Sigma?

The average time to start is a short-term staffing metric.

E-recruiting should be used when ________.

Evaluating whether the hiring experience and speed are acceptable to candidates is an example of an evaluation of staffing effectiveness.

Which of the following is a leading indicator of staffing outcomes?

The ________ reflects whether the company hired the people it set out to as defined by hiring manager's predetermined job performance requirements.

How well staffing processes meet stakeholder needs and contribute to strategy execution and organizational performance are elements of ________.

What role does a company's Web site play in terms of staffing? How should companies design their Web sites to make them more appealing and user friendly to prospective employees?

Which of the following refers to the process of analyzing a hiring system to determine its performance and effectiveness?

The HR manager of a manufacturing firm was calculating the amount spent annually by the company on its staffing practices.Which of the following should be classified as a replacement cost?

A human resource information system is a database of both applicant and job information.

Cost per hire is a staffing effectiveness metric.

ValuTech is a large-scale software company.Which of the following,if true,is a lagging indicator of staffing?

Indirect staffing costs ________.

Strategic Staffing

Business and Staffing Strategies

The Legal Context

Strategic Job Analysis and Competency Modeling

Forecasting and Planning

Sourcing: Identifying Recruits

Recruiting

Measurement

Assessing External Candidates

Assessing Internal Candidates

Choosing and Hiring Candidates

Managing Workforce Flow

Filters

Exam 13: Staffing System Evaluation and Technology

________ is a direct cost of staffing.

Staffing efficiency is usually more difficult to measure than staffing effectiveness.

Which of the following is a data-driven quality initiative and methodology that uses statistical analysis to measure and improve business processes and their outcomes to near perfection?

Relying too heavily on résumé screening software can result in a firm overlooking highly qualified candidates who do not match specific criteria.

Lagging indicators help a company improve its staffing efforts midstream.

Explain how digital staffing dashboards help managers monitor and improve the staffing process.

Which of the following is true about Six Sigma?

The average time to start is a short-term staffing metric.

E-recruiting should be used when ________.

Evaluating whether the hiring experience and speed are acceptable to candidates is an example of an evaluation of staffing effectiveness.

Which of the following is a leading indicator of staffing outcomes?

The ________ reflects whether the company hired the people it set out to as defined by hiring manager's predetermined job performance requirements.

How well staffing processes meet stakeholder needs and contribute to strategy execution and organizational performance are elements of ________.

What role does a company's Web site play in terms of staffing? How should companies design their Web sites to make them more appealing and user friendly to prospective employees?

Which of the following refers to the process of analyzing a hiring system to determine its performance and effectiveness?

The HR manager of a manufacturing firm was calculating the amount spent annually by the company on its staffing practices.Which of the following should be classified as a replacement cost?

A human resource information system is a database of both applicant and job information.

Cost per hire is a staffing effectiveness metric.

ValuTech is a large-scale software company.Which of the following,if true,is a lagging indicator of staffing?

Indirect staffing costs ________.

Strategic Staffing

Business and Staffing Strategies

The Legal Context

Strategic Job Analysis and Competency Modeling

Forecasting and Planning

Sourcing: Identifying Recruits

Recruiting

Measurement

Assessing External Candidates

Assessing Internal Candidates

Choosing and Hiring Candidates

Managing Workforce Flow

Filters