Exam 7: Training, Learning, Talent Management, and Development

A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory.What kind of behavior shaping was provided here?

After the class, the students were able to serve three more clients per hour than before.Which of Kirkpatrick's levels of evaluation is involved here?

"Ongoing education to improve knowledge and skills for present and future jobs" describes:

__________ is ongoing education to improve knowledge and skills for present and future jobs.

Describe the first step in the training process.Why is it needed?

If we apply a reward, we are using the concept of positive reinforcement.

What psychological characteristic determines whether a person believes that he or she has the capability to do something or attain a particular goal?

Briefly discuss the steps in the training process and their interrelationship.

Rebecca's manager has asked her to attend training on the department's new process for completing purchase orders and soliciting bid proposals.However, Rebecca likes the current process for doing these tasks and sees no reason to change it.Therefore, she refuses to attend the training.It appears that Kathleen's ________ to attend training is low.

Lower output typically occurs in what career stage?

Meeting personal needs and identifying interests typically occurs in what career stage?

Discuss the concept of orientation of new employees.What is it designed to do? What needs to be included in a good orientation program? How would you deliver orientation training to your new employees and why?

Training learning evaluations measure how the individual responds to the actual training process.

Why is negative reinforcement not punishment?

John reached his sales goal for the first quarter of the year and earned a bonus.What John experienced was __________.

A needs assessment is the process of analyzing the difference between what is currently occurring within a job or jobs and what is required.

Acme Global provides its employees with a tuition reimbursement program.If an Acme Global employee wants to take college classes or pursue a degree related to that employee's job or functional area, the organization will reimburse the employee for tuition when the employee completes the class.Acme Global is developing its employees through ________.

List and briefly describe the four levels of training assessment.

A needs assessment is the first step in the training process.

Bill and Monica are asked to act out a sexual harassment situation to develop skill in handling such situations.What type of training is this?