Question 1

Explain the difference between "training" and "development" in the workplace.

Accepted Answer

Training is the process of teaching empl

Question 2

Taking away a negative consequence in response to a positive behavior is called positive reinforcement.

Accepted Answer

A) True 
 B)False

Question 3

Jeramey was in charge of typing up final project notes for his team.The first time the team completed a project, he sent the notes out the same day.Several team members stopped by Jeramey's office to say how much they appreciated his prompt work and attention to detail.Afterward, Jeramey tried to get all notes sent to the team as soon as possible after a project was completed.What Jeramey experienced was _________.

Accepted Answer

A) classical conditioning 
B) operant conditioning 
C) social learning 
D) extinction 
E) negative reinforcement 
A) classical conditioning 
B) operant conditioning 
C) social learning 
D) extinction 
E) negative reinforcement

Question 4

To reinforce a changed behavior, a manager removes an employee from disciplinary probation for tardiness for showing up to work on time for the last three months.What type of behavior shaping was provided here?

Accepted Answer

A) Positive reinforcement 
B) Negative reinforcement 
C) Alternative reinforcement 
D) Punishment 
E) Extinction 
A) Positive reinforcement 
B) Negative reinforcement 
C) Alternative reinforcement 
D) Punishment 
E) Extinction

Question 5

Employee development is the process of teaching employees the skills necessary to perform the present job only.

Accepted Answer

A) True 
 B)False

Question 6

The main approaches that companies use to develop employees include:

Accepted Answer

A) formal education, assessment, and experience. 
B) job rotation, promotion, and assessment. 
C) job analysis, job description, and workflow analysis. 
D) psychological tests, assessment centers, and promotion. 
E) job rotation, team building, and assessment. 
A) formal education, assessment, and experience. 
B) job rotation, promotion, and assessment. 
C) job analysis, job description, and workflow analysis. 
D) psychological tests, assessment centers, and promotion. 
E) job rotation, team building, and assessment.

Question 7

Discuss the major options for delivering training to the workforce.

Accepted Answer

There are several major options for deli

Question 8

Training designed to prepare employees to perform their jobs effectively and introduce them to the organization is known as:

Accepted Answer

A) orientation. 
B) cross-training. 
C) role-playing. 
D) societal-training. 
E) development. 
A) orientation. 
B) cross-training. 
C) role-playing. 
D) societal-training. 
E) development.

Question 9

Aziz sent all his employees to training on project management.Afterward, Aziz collected data on the time each project took to complete and how much was spent on each project.He compared that data to the same information from before his employees attended training.Aziz was completing a(n) _________ assessment of training.

Accepted Answer

A) reaction 
B) learning 
C) behavior 
D) results 
E) alternative 
A) reaction 
B) learning 
C) behavior 
D) results 
E) alternative

Question 10

Angela is part of a cohort of employees who regularly attend seminars on improving leadership and decision-making skills.The members of the cohort mentor one another.The meetings do not apply to Angela's current job, but she hopes the skills she is learning will help her advance in the organization.Angela is experiencing _________.

Accepted Answer

A) development 
B) orientation 
C) training 
D) practice 
E) tutoring 
A) development 
B) orientation 
C) training 
D) practice 
E) tutoring

Question 11

__________ is the process of introducing new employees to the organization and to their jobs.

Accepted Answer

A) Development 
B) Assessment 
C) Orientation 
D) Maintenance 
E) Tutoring 
A) Development 
B) Assessment 
C) Orientation 
D) Maintenance 
E) Tutoring

Question 12

______ is the last step in the training process.

Accepted Answer

A) Designing training 
B) Assessing training 
C) Assessing needs 
D) Analyzing content 
E) Delivering training 
A) Designing training 
B) Assessing training 
C) Assessing needs 
D) Analyzing content 
E) Delivering training

Question 13

_______ reinforcement is a reward for a constructive action.

Accepted Answer

A) Positive 
B) Negative 
C) Alternative 
D) Egalitarian 
E) Temporary 
A) Positive 
B) Negative 
C) Alternative 
D) Egalitarian 
E) Temporary

Question 14

_____________ refers to the employee's ability and willingness to learn.

Accepted Answer

A) Employee self-efficacy 
B) Employee readiness 
C) Employee capability 
D) Employee desire 
E) Employee requirement 
A) Employee self-efficacy 
B) Employee readiness 
C) Employee capability 
D) Employee desire 
E) Employee requirement

Question 15

Training behavior evaluations are designed to determine whether training changed the employee's on-the-job behaviors.

Accepted Answer

A) True 
 B)False

Question 16

Natalie is teaching employees how to use the company's new software needed for their jobs.The knowledge, skills, and abilities they are learning will help them succeed in their work.Natalie is providing _________ to employees.

Accepted Answer

A) development 
B) orientation 
C) training 
D) drills 
E) tutoring 
A) development 
B) orientation 
C) training 
D) drills 
E) tutoring

Question 17

All of the following except one can negatively affect willingness to participate in training.Which one does not?

Accepted Answer

A) Current methods and processes are sufficient 
B) They don't see a relationship between the training and their job 
C) They feel the training is being done for political reasons 
D) Support from family and coworkers 
E) The trainee feels no need to learn new processes 
A) Current methods and processes are sufficient 
B) They don't see a relationship between the training and their job 
C) They feel the training is being done for political reasons 
D) Support from family and coworkers 
E) The trainee feels no need to learn new processes

Question 18

The type of learning associated with direct, voluntary learned behaviors is:

Accepted Answer

A) classical conditioning 
B) environmental conditioning 
C) behavioral conditioning 
D) operant conditioning 
E) vicarious learning 
A) classical conditioning 
B) environmental conditioning 
C) behavioral conditioning 
D) operant conditioning 
E) vicarious learning

Question 19

_______ is the correction of a deficiency.

Accepted Answer

A) Remediation 
B) Retraining 
C) Initialization 
D) Certification 
E) Reselection 
A) Remediation 
B) Retraining 
C) Initialization 
D) Certification 
E) Reselection

Question 20

Which of the following training methods would be most appropriate for teaching technical skills?

Accepted Answer

A) Interactive Videos 
B) Cases 
C) Job Rotation 
D) Role-playing 
E) Behavior Modeling 
A) Interactive Videos 
B) Cases 
C) Job Rotation 
D) Role-playing 
E) Behavior Modeling

Explain the difference between "training" and "development" in the workplace.

Taking away a negative consequence in response to a positive behavior is called positive reinforcement.

To reinforce a changed behavior, a manager removes an employee from disciplinary probation for tardiness for showing up to work on time for the last three months.What type of behavior shaping was provided here?

Employee development is the process of teaching employees the skills necessary to perform the present job only.

The main approaches that companies use to develop employees include:

Discuss the major options for delivering training to the workforce.

Training designed to prepare employees to perform their jobs effectively and introduce them to the organization is known as:

__________ is the process of introducing new employees to the organization and to their jobs.

______ is the last step in the training process.

_______ reinforcement is a reward for a constructive action.

_____________ refers to the employee's ability and willingness to learn.

Training behavior evaluations are designed to determine whether training changed the employee's on-the-job behaviors.

Natalie is teaching employees how to use the company's new software needed for their jobs.The knowledge, skills, and abilities they are learning will help them succeed in their work.Natalie is providing _________ to employees.

All of the following except one can negatively affect willingness to participate in training.Which one does not?

The type of learning associated with direct, voluntary learned behaviors is:

_______ is the correction of a deficiency.

Which of the following training methods would be most appropriate for teaching technical skills?

The New Human Resource Management Process

Strategy-Driven Human Resource Management

The Legal Environment and Diversity Management

Matching Employees and Jobs

Recruiting Job Candidates

Selecting New Employees

Performance Management and Appraisal

Employee Rights and Labor Relations

Compensation Management

Employee Incentives and Benefits

Protecting and Expanding Organizational Reach

Organizational Ethics, Sustainability, and Social Responsibility

Global Issues for Human Resource Managers

Filters

Exam 7: Training, Learning, Talent Management, and Development

Explain the difference between "training" and "development" in the workplace.

Taking away a negative consequence in response to a positive behavior is called positive reinforcement.

To reinforce a changed behavior, a manager removes an employee from disciplinary probation for tardiness for showing up to work on time for the last three months.What type of behavior shaping was provided here?

Employee development is the process of teaching employees the skills necessary to perform the present job only.

The main approaches that companies use to develop employees include:

Discuss the major options for delivering training to the workforce.

Training designed to prepare employees to perform their jobs effectively and introduce them to the organization is known as:

__________ is the process of introducing new employees to the organization and to their jobs.

______ is the last step in the training process.

_______ reinforcement is a reward for a constructive action.

_____________ refers to the employee's ability and willingness to learn.

Training behavior evaluations are designed to determine whether training changed the employee's on-the-job behaviors.

Natalie is teaching employees how to use the company's new software needed for their jobs.The knowledge, skills, and abilities they are learning will help them succeed in their work.Natalie is providing _________ to employees.

All of the following except one can negatively affect willingness to participate in training.Which one does not?

The type of learning associated with direct, voluntary learned behaviors is:

_______ is the correction of a deficiency.

Which of the following training methods would be most appropriate for teaching technical skills?

The New Human Resource Management Process

Strategy-Driven Human Resource Management

The Legal Environment and Diversity Management

Matching Employees and Jobs

Recruiting Job Candidates

Selecting New Employees

Performance Management and Appraisal

Employee Rights and Labor Relations

Compensation Management

Employee Incentives and Benefits

Protecting and Expanding Organizational Reach

Organizational Ethics, Sustainability, and Social Responsibility

Global Issues for Human Resource Managers

Filters