Question 1

Which model is symbolized by the dollar sign?

Accepted Answer

A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems 
A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems

Question 2

Which of Fayol's principles required that employees must receive a fair wage for services rendered?

Accepted Answer

A) Remuneration of personnel 
B) Subordination of individual interest to general interest 
C) Scalar chain 
D) Stability of tenure of personnel 
E) Authority and responsibility 
A) Remuneration of personnel 
B) Subordination of individual interest to general interest 
C) Scalar chain 
D) Stability of tenure of personnel 
E) Authority and responsibility

Question 3

The book is organized around a five step learning process called the ALAPA model. Which of the following is NOT one of the steps in the ALAPA model?

Accepted Answer

A) Assessment 
B) Learning 
C) Analysis 
D) Argumentation 
E) All of the following are part of the model 
A) Assessment 
B) Learning 
C) Analysis 
D) Argumentation 
E) All of the following are part of the model

Question 4

What is behavioral complexity?

Accepted Answer

A) The ability to draw on and use competencies and behaviors from different models. 
B) The ability to understand different management models and their associated competencies 
C) The ability to perform several different tasks at the same time 
D) The variety of behaviors observed when a change is implemented in an organization 
E) The stress that occurs when one is trying to handle too many responsibilities 
A) The ability to draw on and use competencies and behaviors from different models. 
B) The ability to understand different management models and their associated competencies 
C) The ability to perform several different tasks at the same time 
D) The variety of behaviors observed when a change is implemented in an organization 
E) The stress that occurs when one is trying to handle too many responsibilities

Question 5

Why is it difficult for people to change their existing models of management?

Accepted Answer

A) They are rarely in situations where their existing models of management fail to work as expected 
B) They are almost always rewarded for behaving in ways that are consistent with their existing management models 
C) There are no sources of information available to them about alternative management models 
D) There are no real differences in management models, so there is no reason for them to change their existing management model 
E) Their identities and emotions are too closely tied with the management models they have used in the past 
A) They are rarely in situations where their existing models of management fail to work as expected 
B) They are almost always rewarded for behaving in ways that are consistent with their existing management models 
C) There are no sources of information available to them about alternative management models 
D) There are no real differences in management models, so there is no reason for them to change their existing management model 
E) Their identities and emotions are too closely tied with the management models they have used in the past

Question 6

Which element of an argument is described as evidence that supports the conclusion?

Accepted Answer

A) Claim 
B) Grounds 
C) Warrant 
D)  Bridge 
E) None of these 
A) Claim 
B) Grounds 
C) Warrant 
D)  Bridge 
E) None of these

Question 7

Which model is symbolized by a circle?

Accepted Answer

A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems 
A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems

Question 8

Dale Carnegie's book, How to Win Friends and Influence People, focused on the importance of understanding the needs and interests of others.It first became popular during the time of which management model?

Accepted Answer

A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems 
A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems

Question 9

Assume your boss asks you to create a spreadsheet to evaluate the key variables that early contingency theories suggested were important for determining the appropriateness of managerial actions. Which variables would you need to include in the spreadsheet?

Accepted Answer

A) Size of the organization, how customized the technology is, how turbulent/predictable the environment is, and what kind of individuals are employed by the organization 
B) Size of the organization, how customized the technology is, whether or not the organization operates globally, and the degree of political unrest in the environment 
C) Complexity of government regulations, stability of the environment, and interdependence across divisions of the organization 
D) Age of the organization, size of the industry, barriers to entry due to high capital requirements, and how customized the technology is 
E) Age of the organization, how customized the technology is, what type of products the organization sells, and how employees are compensated 
A) Size of the organization, how customized the technology is, how turbulent/predictable the environment is, and what kind of individuals are employed by the organization 
B) Size of the organization, how customized the technology is, whether or not the organization operates globally, and the degree of political unrest in the environment 
C) Complexity of government regulations, stability of the environment, and interdependence across divisions of the organization 
D) Age of the organization, size of the industry, barriers to entry due to high capital requirements, and how customized the technology is 
E) Age of the organization, how customized the technology is, what type of products the organization sells, and how employees are compensated

Question 10

Which of the four management models would advocate that routinization leads to stability?

Accepted Answer

A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems 
A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems

Question 11

Which management model was most strongly influenced by ever-more rapid technological advances?

Accepted Answer

A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems 
A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems

Question 12

Research on self-directed learning suggests that the ALAPA process will be enhanced when …

Accepted Answer

A) Learners skip the steps that they already feel they understand 
B) Learners focus primarily on the content that is described in the Learning segment 
C) Learners focus primarily on the answers to the Assessment segment 
D) Learners repeat Analysis activities to improve their speed 
E) Learners take time to reflect upon each activity after they have completed it 
A) Learners skip the steps that they already feel they understand 
B) Learners focus primarily on the content that is described in the Learning segment 
C) Learners focus primarily on the answers to the Assessment segment 
D) Learners repeat Analysis activities to improve their speed 
E) Learners take time to reflect upon each activity after they have completed it

Question 13

According to your text, managers today must learn to transcend paradox.What is a paradox?

Accepted Answer

A) A representation of a more complex reality 
B) A set of beliefs about what a manager should do 
C) A situation where two seemingly inconsistent ideas are both true 
D) All of these explanations are consistent with the concept of a management paradox 
E) None of these. 
A) A representation of a more complex reality 
B) A set of beliefs about what a manager should do 
C) A situation where two seemingly inconsistent ideas are both true 
D) All of these explanations are consistent with the concept of a management paradox 
E) None of these.

Question 14

Which two models in the competing values framework focus on flexibility?

Accepted Answer

A) Human relations and open systems 
B) Emotional intelligence and human relations 
C) Human relations and internal process 
D) Internal process and rational goal 
E) Rational Goal and open systems 
A) Human relations and open systems 
B) Emotional intelligence and human relations 
C) Human relations and internal process 
D) Internal process and rational goal 
E) Rational Goal and open systems

Question 15

Which of the following would be considered a claim?

Accepted Answer

A) Joan is an outstanding performer 
B) Joan completes her assignments on time 
C) Joan assists team members with questions 
D) Outstanding performance means completing assignments on time and being a team player 
E) Joan completes her assignments accurately 
A) Joan is an outstanding performer 
B) Joan completes her assignments on time 
C) Joan assists team members with questions 
D) Outstanding performance means completing assignments on time and being a team player 
E) Joan completes her assignments accurately

Question 16

When management researchers talk about developing a management "model," what do they mean by a model?

Accepted Answer

A) A representation of a more complex reality 
B) A set of beliefs about what a manager should do 
C) A way to communicate ideas about and better understand phenomena in the real world 
D) All of these explanations are consistent with what management researches mean by a model 
E) None of these explanations is consistent with what management researches mean by a model 
A) A representation of a more complex reality 
B) A set of beliefs about what a manager should do 
C) A way to communicate ideas about and better understand phenomena in the real world 
D) All of these explanations are consistent with what management researches mean by a model 
E) None of these explanations is consistent with what management researches mean by a model

Question 17

Which model uses stability and continuity as its criteria of effectiveness?

Accepted Answer

A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems 
A) Rational Goal 
B) Emotional Intelligence 
C) Internal Process 
D) Human Relations 
E) Open Systems

Question 18

As discussed in the text, what is an argument?

Accepted Answer

A) A disagreement between two people 
B) A train of reasoning 
C) An enacted conflict situation 
D) A quarrel between two issues of law 
E) A pair of opposing perspectives 
A) A disagreement between two people 
B) A train of reasoning 
C) An enacted conflict situation 
D) A quarrel between two issues of law 
E) A pair of opposing perspectives

Question 19

Which two models in the competing values framework focus more attention on the external environment?

Accepted Answer

A) Human relations and open systems 
B) Human relations and internal process 
C) Internal process and rational goal 
D) Rational goal and open systems 
E) Emotional intelligence and human relations 
A) Human relations and open systems 
B) Human relations and internal process 
C) Internal process and rational goal 
D) Rational goal and open systems 
E) Emotional intelligence and human relations

Which model is symbolized by the dollar sign?

Which of Fayol's principles required that employees must receive a fair wage for services rendered?

The book is organized around a five step learning process called the ALAPA model. Which of the following is NOT one of the steps in the ALAPA model?

What is behavioral complexity?

Why is it difficult for people to change their existing models of management?

Which element of an argument is described as evidence that supports the conclusion?

Which model is symbolized by a circle?

Dale Carnegie's book, How to Win Friends and Influence People, focused on the importance of understanding the needs and interests of others.It first became popular during the time of which management model?

Assume your boss asks you to create a spreadsheet to evaluate the key variables that early contingency theories suggested were important for determining the appropriateness of managerial actions. Which variables would you need to include in the spreadsheet?

Which of the four management models would advocate that routinization leads to stability?

Which management model was most strongly influenced by ever-more rapid technological advances?

Research on self-directed learning suggests that the ALAPA process will be enhanced when …

According to your text, managers today must learn to transcend paradox.What is a paradox?

Which two models in the competing values framework focus on flexibility?

Which of the following would be considered a claim?

When management researchers talk about developing a management "model," what do they mean by a model?

Which model uses stability and continuity as its criteria of effectiveness?

As discussed in the text, what is an argument?

Which two models in the competing values framework focus more attention on the external environment?

Establishing and Maintaining Stability and Continuity

Improving Productivity and Increasing Profitability

Promoting Change and Encouraging Adaptability

Integration and the Road to Mastery

Creating and Sustaining Commitment and Cohesion

Filters

Exam 1: The Competing Values Approach to Management

Which model is symbolized by the dollar sign?

Which of Fayol's principles required that employees must receive a fair wage for services rendered?

The book is organized around a five step learning process called the ALAPA model. Which of the following is NOT one of the steps in the ALAPA model?

What is behavioral complexity?

Why is it difficult for people to change their existing models of management?

Which element of an argument is described as evidence that supports the conclusion?

Which model is symbolized by a circle?

Dale Carnegie's book, How to Win Friends and Influence People, focused on the importance of understanding the needs and interests of others.It first became popular during the time of which management model?

Assume your boss asks you to create a spreadsheet to evaluate the key variables that early contingency theories suggested were important for determining the appropriateness of managerial actions. Which variables would you need to include in the spreadsheet?

Which of the four management models would advocate that routinization leads to stability?

Which management model was most strongly influenced by ever-more rapid technological advances?

Research on self-directed learning suggests that the ALAPA process will be enhanced when …

According to your text, managers today must learn to transcend paradox.What is a paradox?

Which two models in the competing values framework focus on flexibility?

Which of the following would be considered a claim?

When management researchers talk about developing a management "model," what do they mean by a model?

Which model uses stability and continuity as its criteria of effectiveness?

As discussed in the text, what is an argument?

Which two models in the competing values framework focus more attention on the external environment?

Establishing and Maintaining Stability and Continuity

Improving Productivity and Increasing Profitability

Promoting Change and Encouraging Adaptability

Integration and the Road to Mastery

Creating and Sustaining Commitment and Cohesion

Filters