Question 1

The most important benefit of knowledge management systems is:

Accepted Answer

A) They improve customer service. 
B) They make best practices available to employees. 
C) They enable the organization to retain scarce knowledge when employees retire. 
D) They improve employee morale. 
E) They make product development more efficient. 
A) They improve customer service. 
B) They make best practices available to employees. 
C) They enable the organization to retain scarce knowledge when employees retire. 
D) They improve employee morale. 
E) They make product development more efficient.

Question 2

Structured query language is a relational database language that enables users to perform complicated searches with relatively simple statements.

Accepted Answer

A) True 
 B)False

Question 3

The data in a data warehouse have which of the following characteristics?

Accepted Answer

A) They are organized by subject. 
B) They are coded in different formats. 
C) They are updated in real time. 
D) They are typically retained for a defined, but limited, period of time. 
E) They are organized in a hierarchical structure. 
A) They are organized by subject. 
B) They are coded in different formats. 
C) They are updated in real time. 
D) They are typically retained for a defined, but limited, period of time. 
E) They are organized in a hierarchical structure.

Question 4

Entity-relationship diagrams are documents that show the primary and secondary keys associated with a conceptual data model.

Accepted Answer

A) True 
 B)False

Question 5

It is important for applications and data to be dependent on each other.

Accepted Answer

A) True 
 B)False

Question 6

A(n)_____ is a logical grouping of related fields.

Accepted Answer

A) Byte 
B) Field 
C) Record 
D) File 
E) Database 
A) Byte 
B) Field 
C) Record 
D) File 
E) Database

Question 7

_____ can be exercised to solve a problem, whereas _____ may or may not be able to be exercised to solve a problem.

Accepted Answer

A) Knowledge, information 
B) Data, information 
C) Information, data 
D) Information, knowledge 
E) Data, knowledge 
A) Knowledge, information 
B) Data, information 
C) Information, data 
D) Information, knowledge 
E) Data, knowledge

Question 8

Refer to the Nordea Bank case. The data warehouse enabled Nordea to: ____________.

Accepted Answer

A) To meet the current regulatory requirements more quickly, accurately, and cheaply 
B) Find problems with their customers 
C) Be able to communicate faster with customers and suppliers 
D) All of the above 
A) To meet the current regulatory requirements more quickly, accurately, and cheaply 
B) Find problems with their customers 
C) Be able to communicate faster with customers and suppliers 
D) All of the above

Question 9

_____ are fields in a record that have some identifying information but typically do not identify the record with complete accuracy.

Accepted Answer

A) Primary keys 
B) Secondary keys 
C) Duplicate keys 
D) Attribute keys 
E) Record keys 
A) Primary keys 
B) Secondary keys 
C) Duplicate keys 
D) Attribute keys 
E) Record keys

Question 10

_____ is a formal approach to managing data consistently across an entire organization.

Accepted Answer

A) Database management 
B) Enterprise information management 
C) Data warehousing 
D) Data governance 
E) Data mart 
A) Database management 
B) Enterprise information management 
C) Data warehousing 
D) Data governance 
E) Data mart

Question 11

Data ___________ ensures applications cannot access data associated with other applications.

Accepted Answer

A) Hermitting 
B) Inconsistency 
C) Isolation 
D) Redundancy 
A) Hermitting 
B) Inconsistency 
C) Isolation 
D) Redundancy

Question 12

____________ knowledge is imprecise and costly to transfer.

Accepted Answer

A) Complete 
B) Explicit 
C) Tacit 
D) Intellectual 
A) Complete 
B) Explicit 
C) Tacit 
D) Intellectual

Question 13

__________________ allows users to perform complicated searches by using relatively simple statements or keywords.

Accepted Answer

A) DBMS 
B) QBE 
C) SQL 
D) SSK 
A) DBMS 
B) QBE 
C) SQL 
D) SSK

Question 14

In the relational database model, related tables can be joined when they contain common _____.

Accepted Answer

A) Primary keys 
B) Rows 
C) Records 
D) Columns 
E) Files 
A) Primary keys 
B) Rows 
C) Records 
D) Columns 
E) Files

Question 15

Which of the following is not a source for external data?

Accepted Answer

A) Commercial databases 
B) Corporate databases 
C) Corporate websites 
D) Clickstream data 
E) Government reports 
A) Commercial databases 
B) Corporate databases 
C) Corporate websites 
D) Clickstream data 
E) Government reports

Question 16

Explicit knowledge has which of the following characteristics?

Accepted Answer

A) Objective 
B) Personal 
C) Slow 
D) Costly to transfer 
E) Ambiguous 
A) Objective 
B) Personal 
C) Slow 
D) Costly to transfer 
E) Ambiguous

Question 17

You would be an instance of your university's STUDENT class.

Accepted Answer

A) True 
 B)False

Question 18

Place the following members of the data hierarchy in their correct order:

Accepted Answer

A) Bit - byte - field - record - database - file 
B) Bit - field - byte - record - file - database 
C) Byte - bit - record - field - database 
D) Bit - byte - field - record - file - database 
E) Bit - record - field - byte - file - database 
A) Bit - byte - field - record - database - file 
B) Bit - field - byte - record - file - database 
C) Byte - bit - record - field - database 
D) Bit - byte - field - record - file - database 
E) Bit - record - field - byte - file - database

Question 19

Data dictionaries provide which of the following advantages to the organization?

Accepted Answer

A) They reduce data inconsistency. 
B) They enable faster program development. 
C) They make it easier to modify data and information. 
D) Both "They enable faster program development." and "They make it easier to modify data and information." 
E) All of these 
A) They reduce data inconsistency. 
B) They enable faster program development. 
C) They make it easier to modify data and information. 
D) Both "They enable faster program development." and "They make it easier to modify data and information." 
E) All of these

Question 20

Describe the six steps of the knowledge management system cycle.

Accepted Answer

The six steps of the knowledge managemen

The most important benefit of knowledge management systems is:

Structured query language is a relational database language that enables users to perform complicated searches with relatively simple statements.

The data in a data warehouse have which of the following characteristics?

Entity-relationship diagrams are documents that show the primary and secondary keys associated with a conceptual data model.

It is important for applications and data to be dependent on each other.

A(n)_____ is a logical grouping of related fields.

_ can be exercised to solve a problem, whereas _ may or may not be able to be exercised to solve a problem.

Refer to the Nordea Bank case. The data warehouse enabled Nordea to: ____________.

_____ are fields in a record that have some identifying information but typically do not identify the record with complete accuracy.

_____ is a formal approach to managing data consistently across an entire organization.

Data ___________ ensures applications cannot access data associated with other applications.

____________ knowledge is imprecise and costly to transfer.

__________________ allows users to perform complicated searches by using relatively simple statements or keywords.

In the relational database model, related tables can be joined when they contain common _____.

Which of the following is not a source for external data?

Explicit knowledge has which of the following characteristics?

You would be an instance of your university's STUDENT class.

Place the following members of the data hierarchy in their correct order:

Data dictionaries provide which of the following advantages to the organization?

Describe the six steps of the knowledge management system cycle.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Information Systems Within the Organization

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 : Hardware

Technology Guide 2 : Software

Technology Guide 3 : Cloud Computing

Technology Guide 4 : Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

Exam 5: Data and Knowledge Management

The most important benefit of knowledge management systems is:

Structured query language is a relational database language that enables users to perform complicated searches with relatively simple statements.

The data in a data warehouse have which of the following characteristics?

Entity-relationship diagrams are documents that show the primary and secondary keys associated with a conceptual data model.

It is important for applications and data to be dependent on each other.

A(n)_____ is a logical grouping of related fields.

_____ can be exercised to solve a problem, whereas _____ may or may not be able to be exercised to solve a problem.

Refer to the Nordea Bank case. The data warehouse enabled Nordea to: ____________.

_____ are fields in a record that have some identifying information but typically do not identify the record with complete accuracy.

_____ is a formal approach to managing data consistently across an entire organization.

Data ___________ ensures applications cannot access data associated with other applications.

____________ knowledge is imprecise and costly to transfer.

__________________ allows users to perform complicated searches by using relatively simple statements or keywords.

In the relational database model, related tables can be joined when they contain common _____.

Which of the following is not a source for external data?

Explicit knowledge has which of the following characteristics?

You would be an instance of your university's STUDENT class.

Place the following members of the data hierarchy in their correct order:

Data dictionaries provide which of the following advantages to the organization?

Describe the six steps of the knowledge management system cycle.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Information Systems Within the Organization

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 : Hardware

Technology Guide 2 : Software

Technology Guide 3 : Cloud Computing

Technology Guide 4 : Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

_ can be exercised to solve a problem, whereas _ may or may not be able to be exercised to solve a problem.