Exam 3: Marketing Research: Gather, Analyze, and Use Information

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________ is the process of collecting, analyzing, and interpreting data about customers, competitors, and the business environment to improve marketing effectiveness.

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________ is research a single firm conducts to provide answers to specific questions.

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________ is the extent to which research actually measures what it was intended to measure.

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________ is less expensive, faster, and more flexible than other methods of data collection.

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Discuss the advantages/benefits of each of the data collection methods.

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The two main types of samples used by researchers are ________.

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________ are a method for tracking what computer users do at various Web sites and which sites they visit.

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Explain the advantages of an intranet to a company.

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Which of the following specifies exactly what information marketers will collect and what type of study they will do?

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