Exam 10: Information and Decision Support Systems

Which of the following is a component of the typical DSS?

Kate was given a problem to analyze.After few hours of work, she was considering the different courses of action for the problem at hand by evaluating each one.What stage of the problem-solving process was Kate in?

The performance of decision support systems is typically a function of two factors.One of the factors is decision quality.What is the other?

The output of most MIS systems is a collection of ____________________ that are distributed to managers.

Demand reports are produced on a regular schedule at the same time each day, week, or month.

A company is preparing for its semi-annual sales and quite a number of items will go on sale.Grace works in the Inventory department and she is monitoring the inventory levels of the targeted sales items.She creates a set of conditions so reports will be produced when the targeted sales items are low in inventory.What is the name given to her report?

An ad hoc DSS is concerned with situations or decisions that come up frequently during the life of the organization.

____________________ is an approach that maintains inventory at the lowest levels without sacrificing the availability of finished products.

A(n) ____________________ MIS performs a number of important activities, providing aggregate information on accounts payable, accounts receivable, payroll, and many other applications.

Which of the following department uses MIS subsystems and outputs to monitor and control the flow of materials, products, and services through the organization?

Which of the following systems (a) provides for the gathering of anonymous input, (b) allows for the exchange of information and expertise among people without direct, face-to-face interaction, and (c) supports many different decision-making approaches?

Decision support systems are used by the top levels of management.

Explain the difference between an optimization model and a satisficing model.

In the ____________________ decision-making approach, members of a group offer suggestions "off the top of their heads."

Which of the following are aspects of DSS?

What are the most significant internal data sources for an organization's MIS?

____________________ reports are reports that are automatically produced when a situation is unusual or requires management action.

CAD is used in the development and design of complex structures and products.

Corporate marketing departments use ____________________ sites, such as Second Life, to advertise their products and perform market research.

What organizational unit within an enterprise does NOT directly generate revenue?