Exam 1: Introduction to Information Systems

An organized collection of people, procedures, software, databases, and devices used to record completed business transactions is called a(n) ______________________________.

What type of competitive advantage strategy involves frequent innovation?

The focus of a DSS is on making effective ____________________ and helping a manager do the right thing.

Systems analysis defines the problems and opportunities associated with the existing system.

If an organization has a high level of both diffusion and infusion, with computers throughout the organization, information systems are being used to their full potential.

Which of the following connects computers and equipment in a building, around the country, or around the world to enable electronic communications?

The unique value of neural networks is that they allow organizations to capture and use the wisdom of experts and specialists.

Studies have shown that user satisfaction and technology acceptance are not particularly significant in healthcare, as professionals in this industry are quick to learn and accept new technology.

Mobile commerce is the use of mobile, wireless devices to place orders and conduct business.

The collection of rules, procedures, and relationships that must be followed by an expert system to achieve the proper outcome is contained in the expert system's ____________________.

Depending on the customer, value might mean lower prices, better service, higher quality, or uniqueness of the product.

What activity involves reducing the number of employees to cut costs?

An organization can have a high level of infusion in one part of its operations and a low level of diffusion overall.

Porter's ____________________ model is a widely accepted model that identifies the key factors that can lead to attainment of competitive advantage.

Today's more advanced processor chips have the power of 1990s-era supercomputers.

In information systems, what is used to make changes to input or processing activities?

What consists of computer equipment used to perform input, processing, and output activities?

What do customer relationship management programs help companies manage?

Briefly distinguish between data, information, and knowledge.

Briefly discuss the technology acceptance model and its importance.