Exam 10: Information and Decision Support Systems

The final stage of the problem-solving process during which decision makers evaluate the implementation is called the ____________________ stage.

Since an MIS helps make decisions about internal problems, only internal data should be entered to the MIS.

The use of computerized systems is emphasized at all levels of manufacturing, from the shop floor to the executive suite.

The purpose of ____________________ is to conduct a formal study of the market and customer preferences.

Drill-down reports are automatically produced when a situation is unusual or requires management action.

Alex works for a multinational company with over 100 offices in over 10 countries.He recently prepared a sales forecast report for the upcoming year by country.He aggregated the data and presented a bar chart by country.What would be a typical audience that would use his report for decision making?

What system's key components include a database, a model base, a dialogue manager, and access to networks and other computer-based systems?

DSS and MIS systems are actually quite similar in numerous ways, including the types of problems solved, the support given to users, and the decision emphasis and approach.

Which of the following is a target group to receive financial MIS?

A(n) ____________________ DSS handles situations or decisions that occur more than once, usually several times per year or more.

What set of reports provides particular information upon request?

Traditionally, executives simply added a profit margin to total costs to set prices and guarantee a decent profit.

A flexible manufacturing system uses computers to link the components of the production process into an effective system.

An MIS provides managers with ____________________ that supports effective decision making and provides feedback on daily operations.

Amy has been asked to implement SharePoint by Microsoft.SharePoint allows users to collaborate with each other in a unified environment.What term would best describe Sharepoint?

Product development data yields valuable information for the development and marketing of new products.

A decision support system includes people, procedures, software, databases, and devices to help assemble, store, manipulate, and display geographic information.

What is the decision-making focus of a DSS when faced with unstructured or semi-structured business problems?

Which of the following is a common characteristic of an executive support system?

An executive support system would typically be used by members of middle management.