Exam 4: Business Reporting, Visual Analytics, and Business Performance Management

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List five best practices of dashboard design.

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Why is the customer perspective important in the balanced scorecard methodology?

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The BPM development cycle is essentially a one-shot process where the requirement is to get it right the first time.

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Visualization differs from traditional charts and graphs in complexity of data sets and use of multiple dimensions and measures.

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Which component of a reporting system contains steps detailing how recorded transactions are converted into metrics, scorecards, and dashboards?

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Typical charts, graphs, and other visual elements used in visualization-based applications usually involve ________ dimensions.

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What is Six Sigma?

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The data storage component of a business reporting system builds the various reports and hosts them for, or disseminates them to users. It also provides notification, annotation, collaboration, and other services.

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List five types of specialized charts and graphs.

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Dashboards present visual displays of important information that are consolidated and arranged on a single ________.

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The dashboard for the WebFOCUS BI platform in the Travel and Transport case study required client side software to operate.

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What are the four processes that define a closed-loop BPM cycle?

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With key performance indicators, driver KPIs have a significant effect on outcome KPIs, but the reverse is not necessarily true.

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The WebFOCUS BI platform in the Travel and Transport case study decreased clients' reliance on the IT function when seeking system reports.

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With dashboards, the layer of information that uses graphical, abstracted data to keep tabs on key performance metrics is the ________ layer.

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What is the fundamental challenge of dashboard design?

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Visual analytics is widely regarded as the combination of visualization and ________ analytics.

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A Six Sigma deployment can be deemed effective even if the number of defects are not reduced to 3.4 defects per million.

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The best key performance indicators are derived independently from the company's strategic goals to enable developers to "think outside of the box."

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Why is a performance management system superior to a performance measurement system?

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