Exam 3: Organizational Commitment

Employees who feel a sense of continuance commitment identify with the organization, accept that organization's goals and values, and are more willing to exert extra effort on behalf of the organization.

When employees engage in ________, they use work time and resources to complete something other than their job duties, such as assignments for another job.

________ psychological contracts are based on a narrow set of specific monetary obligations.

Employees that possess high commitment and high performance and are held up as role models for other employees are

Lucy has a good job she likes, and she is always striving to please her boss. This behavior is a result of

Ian and Ubed are engineers at Seedling Laboratories. Ubed comments that during a conversation with his neighbor Nick the other day, Nick expressed a common stereotype about foreign employees. What did Nick say?

Omar and Sari work as designers at Hologram Marketing. Recently, Sari's husband got a new job in a city fifty miles away, and they have decided to move there. Sari already has a new job lined up that pays about the same as her current one and has a better benefits package, but she is sad about leaving because she has made so many close friends during her fifteen years at Hologram. Omar is relatively new to the company, having just completed his design degree a few months ago. He completed an internship while in school, but Hologram was the first agency to make him a job offer. Sari tells him she has considered turning down the job offer in the new city and commuting to Hologram instead. She then asks Omar how he feels about working at Hologram. How would Omar most likely respond?

Which of the following is a form of physical withdrawal?

Describe the characteristics of affective commitment.

The term "focus of commitment" can refer to each of the following, except

Over the past year, three of the star salesmen at Family Resorts International's corporate office have been lured away to competitors. On top of that, Karina, the general manager of the sales department, has noticed that most employees come in, do their jobs, and leave. Family Resorts offers a good salary, benefits, and tuition reimbursement, as well as a number of development and training programs. Most employees seem contented enough, but Karina would like to do something to increase the level of engagement among her staff. What do you think Karina should do?

Wythe Pharmaceuticals recently merged with a large multinational company, Valence Group. The new management made many changes. They decided to move the bulk of manufacturing overseas and cut the marketing department in half. They also restructured the research and development branch. The result was massive reorganization at every level, along with major downsizing that affected almost 20 percent of the Wythe workforce. Due to the downsizing, Hugh and Deanna lost their jobs, but their colleague Eloise was able to keep hers. Which statement about the friends is most likely True two months later?

The ________ syndrome is characterized by anger, depression, fear, distrust, and guilt that affects the employees who remain with an organization after a downsizing.

Describe the specific practices organizations can engage in to foster each of the three forms of commitment. Give an example of each.

Organizational commitment should decrease the likelihood that an individual will respond to a negative work event with