Exam 4: Job Satisfaction

Lethabo is the marketing manager at BlueSky Concepts, an management consulting firm. His calendar is filled with meetings with heads of the companies, interviewing new employees, giving interviews to business magazines, attending presentations and seminars in different countries, and the like. Lethabo feels that every workday he has something different to do, and he is rarely bored with his job. According to the job characteristics theory, which of the following is True about Jon's job?

Which of the following scenarios demonstrates the core job characteristic of variety?

Leo is making a presentation on the affective events theory to his management team. Which of the following examples should he use as a demonstration?

Emotions can be categorized into

You want a job that is creative and pays well, but you are also concerned with the work environment. Based on the concept of supervision satisfaction, which of the following jobs would you most likely take?

Manuela, a writer of advertising copy, has been an overachiever throughout her career. She enjoys the intellectual stimulation she has at work. She feels her work allows her to use her creativity and artistic skills to their full potential. Which of the following work value categories is important to Manuela?

According to the value-percept theory, in which of the following scenarios would the employee be the most dissatisfied?

According to job characteristics theory, which of the following responsibilities can be described as part of an autonomous job?

Which of the following examples of work involves the core job characteristic of identity?

Over the course of a week, various coworkers confide in you about their states of feeling. Which of the following scenarios are you most likely to characterize as a mood?

Workplace surveys suggest that satisfied employees are becoming

The value-percept theory utilizes three critical psychological states to measure job satisfaction.

Having prestige, power over others, and fame are examples of work values related to

Which of the following theories argues that job satisfaction depends on whether an employee perceives that his or her job supplies the things that he or she values?

Employees are engaged in ________ when they shape, mold, and redefine their jobs in a proactive way.

Yusuf is a pediatrician who is passionate about helping children with difficult medical conditions. He also volunteers at a free clinic during the weekend. Judging from this, which of the following work value categories would be important for him?

When your job provides ________, you view the outcomes of it as the product of your efforts rather than the result of careful instructions from your boss or a well-written manual of procedures.

Although Ella works as a waitress in a supper club, she wants to eventually open her own restaurant that combines traditional supper club dishes with more innovative cuisine. According to job characteristics theory, Ella has a high degree of

________ can provide a "snapshot" of how satisfied the workforce is and, if repeated over time, reveal trends in satisfaction levels.

Satisfied employees do a better job of fulfilling the duties described in their job descriptions.