Question 1

Which of the following is a necessary coordination mechanism that organizations rely on to get a standardized product or deliver a standardized service?

Accepted Answer

A)  formalization 
B)  centralization 
C)  span of control 
D)  chain of command 
E)  work specialization 
A)  formalization 
B)  centralization 
C)  span of control 
D)  chain of command 
E)  work specialization

Question 2

Companies that follow a low-cost producer strategy believe that people will pay more for a product that is unique in some way.

Accepted Answer

A) True 
 B)False

Question 3

A ________ span of control creates a ________ organization structure.

Accepted Answer

A)  wide; flat 
B)  tall; flat 
C)  moderate; narrow 
D)  narrow; flat 
E)  flat; moderate 
A)  wide; flat 
B)  tall; flat 
C)  moderate; narrow 
D)  narrow; flat 
E)  flat; moderate

Question 4

The most common kind of restructuring in recent years has been a "flattening" of the organization.

Accepted Answer

A) True 
 B)False

Question 5

Tatum is the CEO of a company that is undergoing a major restructuring. How should she deal with the employees who survive the layoffs in the restructuring?

Accepted Answer

A)  remove any control they may have 
B)  give them a voice in the process 
C)  tell them as little as possible 
D)  halve their workload 
E)  boost their salary 
A)  remove any control they may have 
B)  give them a voice in the process 
C)  tell them as little as possible 
D)  halve their workload 
E)  boost their salary

Question 6

Shane is the project manager of the organizational development team at Solid Hardwoods. Shane's team has been assigned the task of studying and evaluating Solid Hardwoods' organizational structure. Shane divided the tasks among the team members to collect preliminary information on different elements of Solid Hardwoods' structure. Meg was asked to collect information on the degree to which tasks are divided into separate jobs. Andrea was asked to collect information on formal authority relationships. Francine started looking into how many employees each manager has responsibility for, and Carol was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviors at Solid Hardwoods. Shane decided to personally collect information and evidence on where exactly decisions are formally made at Solid Hardwoods. The team decided to meet with information in two weeks. Francine is looking into information on which element of organizational structure?

Accepted Answer

A)  centralization 
B)  formalization 
C)  span of control 
D)  chain of command 
E)  work specialization 
A)  centralization 
B)  formalization 
C)  span of control 
D)  chain of command 
E)  work specialization

Question 7

The matrix structure gives each employee ________ chain(s) of command.

Accepted Answer

A)  team-based 
B)  mechanistic 
C)  at least two 
D)  infinite 
E)  organic 
A)  team-based 
B)  mechanistic 
C)  at least two 
D)  infinite 
E)  organic

Question 8

Shane is the project manager of the organizational development team at Solid Hardwoods. Shane's team has been assigned the task of studying and evaluating Solid Hardwoods' organizational structure. Shane divided the tasks among the team members to collect preliminary information on different elements of Solid Hardwoods' structure. Meg was asked to collect information on the degree to which tasks are divided into separate jobs. Andrea was asked to collect information on formal authority relationships. Francine started looking into how many employees each manager has responsibility for, and Carol was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviors at Solid Hardwoods. Shane decided to personally collect information and evidence on where exactly decisions are formally made at Solid Hardwoods. The team decided to meet with information in two weeks. On which element of organizational structure is Shane collecting information?

Accepted Answer

A)  formalization 
B)  centralization 
C)  span of control 
D)  work specialization 
E)  chain of command 
A)  formalization 
B)  centralization 
C)  span of control 
D)  work specialization 
E)  chain of command

Question 9

Which of the following has been the most common kind of restructuring in recent years?

Accepted Answer

A)  from a functional to a geographic-based structure 
B)  from a product to a client-based structure 
C)  from a bureaucratic to a matrix structure 
D)  a flattening of the organization 
E)  creating a tall structure in the organization 
A)  from a functional to a geographic-based structure 
B)  from a product to a client-based structure 
C)  from a bureaucratic to a matrix structure 
D)  a flattening of the organization 
E)  creating a tall structure in the organization

Question 10

Employees tend to be more satisfied with jobs that require them to perform a specialized kind of activity.

Accepted Answer

A) True 
 B)False

Question 11

Paul's Creations makes handcrafted furniture out of vine twisted sassafras wood. Paul's could make the furniture more efficiently, but the individual touch and specially selected wood draws in customers who are willing to pay a premium for Paul's Creations' furniture. Paul's Creations is an example of a

Accepted Answer

A)  matrix. 
B)  differentiator. 
C)  low-cost producer. 
D)  mechanistic design. 
E)  geographic structure 
A)  matrix. 
B)  differentiator. 
C)  low-cost producer. 
D)  mechanistic design. 
E)  geographic structure

Question 12

Define organizational structure. What is an organizational chart, and how does it affect an organization?

Accepted Answer

An organizational structure formally dic

Question 13

Which of the following scenarios exemplifies span of control?

Accepted Answer

A)  Briley is responsible for the fall seasonal product line. 
B)  Vanna is responsible for managing 16 employees. 
C)  Savannah makes all decisions affecting shipping. 
D)  Octavio performs one single task repeatedly. 
E)  Lucy earns over $100,000 per year. 
A)  Briley is responsible for the fall seasonal product line. 
B)  Vanna is responsible for managing 16 employees. 
C)  Savannah makes all decisions affecting shipping. 
D)  Octavio performs one single task repeatedly. 
E)  Lucy earns over $100,000 per year.

Question 14

Shane is the project manager of the organizational development team at Solid Hardwoods. Shane's team has been assigned the task of studying and evaluating Solid Hardwoods' organizational structure. Shane divided the tasks among the team members to collect preliminary information on different elements of Solid Hardwoods' structure. Meg was asked to collect information on the degree to which tasks are divided into separate jobs. Andrea was asked to collect information on formal authority relationships. Francine started looking into how many employees each manager has responsibility for, and Carol was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviors at Solid Hardwoods. Shane decided to personally collect information and evidence on where exactly decisions are formally made at Solid Hardwoods. The team decided to meet with information in two weeks. Andrea was asked to collect information on which of the following elements of the organizational structure?

Accepted Answer

A)  work specialization 
B)  chain of command 
C)  span of control 
D)  formalization 
E)  centralization 
A)  work specialization 
B)  chain of command 
C)  span of control 
D)  formalization 
E)  centralization

Question 15

A plastic injection molding company, Flexiplast, has diversified to the point that the products it sells are very different and managing them has become overwhelming. Which of the following structures would help Flexiplast manage this situation?

Accepted Answer

A)  simple 
B)  product 
C)  functional 
D)  geographic 
E)  client-based 
A)  simple 
B)  product 
C)  functional 
D)  geographic 
E)  client-based

Question 16

________ structures are perhaps the most common form of organizational design.

Accepted Answer

A)  Simple 
B)  Functional 
C)  Client-based 
D)  Product 
E)  Matrix 
A)  Simple 
B)  Functional 
C)  Client-based 
D)  Product 
E)  Matrix

Question 17

Span of control

Accepted Answer

A)  is the degree to which tasks in an organization are divided into separate jobs. 
B)  answers the question of "who reports to whom?" and signifies formal authority relationships. 
C)  refers to where decisions are formally made in organizations. 
D)  refers to the number of employees each manager is responsible for in the organization. 
E)  is the degree to which rules and procedures are used to standardize behaviors and decisions in an organization. 
A)  is the degree to which tasks in an organization are divided into separate jobs. 
B)  answers the question of "who reports to whom?" and signifies formal authority relationships. 
C)  refers to where decisions are formally made in organizations. 
D)  refers to the number of employees each manager is responsible for in the organization. 
E)  is the degree to which rules and procedures are used to standardize behaviors and decisions in an organization.

Question 18

Which of the following statements is True?

Accepted Answer

A)  Wide spans of control tend to be associated with centralized decision making. 
B)  Narrow spans of control tend to be associated with decentralized decision making. 
C)  A high level of work specialization tends to bring about a high level of work formalization. 
D)  Mechanistic organizations are typified by a structure that relies on low levels of work formalization. 
E)  Organic organizations are typified by a structure that relies on high degrees of work specialization. 
A)  Wide spans of control tend to be associated with centralized decision making. 
B)  Narrow spans of control tend to be associated with decentralized decision making. 
C)  A high level of work specialization tends to bring about a high level of work formalization. 
D)  Mechanistic organizations are typified by a structure that relies on low levels of work formalization. 
E)  Organic organizations are typified by a structure that relies on high degrees of work specialization.

Question 19

As companies grow larger, their organizational charts get simpler.

Accepted Answer

A) True 
 B)False

Question 20

Sky Dry Incorporated has over a dozen levels of management, and each manager is responsible for overseeing an average of three subordinates. Mountain Light Corporation has three levels of management, and each manager is responsible for overseeing an average of twenty subordinates. Classify Sky Dry and Mountain Light as having a tall or flat organizational structure, and explain why. State at least two disadvantages of tall organizational structures.

Accepted Answer

Student answers will vary but should dem

Which of the following is a necessary coordination mechanism that organizations rely on to get a standardized product or deliver a standardized service?

Companies that follow a low-cost producer strategy believe that people will pay more for a product that is unique in some way.

A span of control creates a organization structure.

The most common kind of restructuring in recent years has been a "flattening" of the organization.

Tatum is the CEO of a company that is undergoing a major restructuring. How should she deal with the employees who survive the layoffs in the restructuring?

The matrix structure gives each employee ________ chain(s) of command.

Which of the following has been the most common kind of restructuring in recent years?

Employees tend to be more satisfied with jobs that require them to perform a specialized kind of activity.

Define organizational structure. What is an organizational chart, and how does it affect an organization?

Which of the following scenarios exemplifies span of control?

A plastic injection molding company, Flexiplast, has diversified to the point that the products it sells are very different and managing them has become overwhelming. Which of the following structures would help Flexiplast manage this situation?

________ structures are perhaps the most common form of organizational design.

Span of control

Which of the following statements is True?

As companies grow larger, their organizational charts get simpler.

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Culture

Filters

Exam 15: Organizational Structure

Which of the following is a necessary coordination mechanism that organizations rely on to get a standardized product or deliver a standardized service?

Companies that follow a low-cost producer strategy believe that people will pay more for a product that is unique in some way.

A ________ span of control creates a ________ organization structure.

The most common kind of restructuring in recent years has been a "flattening" of the organization.

Tatum is the CEO of a company that is undergoing a major restructuring. How should she deal with the employees who survive the layoffs in the restructuring?

The matrix structure gives each employee ________ chain(s) of command.

Which of the following has been the most common kind of restructuring in recent years?

Employees tend to be more satisfied with jobs that require them to perform a specialized kind of activity.

Define organizational structure. What is an organizational chart, and how does it affect an organization?

Which of the following scenarios exemplifies span of control?

A plastic injection molding company, Flexiplast, has diversified to the point that the products it sells are very different and managing them has become overwhelming. Which of the following structures would help Flexiplast manage this situation?

________ structures are perhaps the most common form of organizational design.

Span of control

Which of the following statements is True?

As companies grow larger, their organizational charts get simpler.

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Culture

Filters

A span of control creates a organization structure.