Question 1

Companies that provide a service do NOT need to be concerned with efficient production processes.

Accepted Answer

A) True 
 B)False  False

Question 2

Production is the process of getting a good or service to the customer.

Accepted Answer

A) True 
 B)False  True

Question 3

In a potato chip factory,chips are mass-produced along an automated assembly line.A machine cooks the chips in large volumes,while another machine weighs and distributes the chips into foil-lined packages.Another machine seals the packages,arranges them,and packs them in boxes for delivery.What type of production system is used here and what is the major disadvantage of this type of production?

Accepted Answer

The production system used by the potato chip factory is mass production.The main disadvantage of mass production is its inflexibility.If one machine breaks down,the whole assembly process is delayed until the machine is fixed.After a production line is established,it is very difficult to change or alter the process if an unexpected problem occurs.Because machines can only perform one particular task,they are inflexible.An alternative production process that provides flexibility is the flexible production process,however,this is not the choice production process for a high demand,high volume product,like potato chips.

Question 4

What are industrial robots,and how would a company benefit by including them as part of its production system?

Accepted Answer

An industrial robot is any device that p

Question 5

Jim is in charge of inventory control for his company.He has parts and materials set aside that are not to be used unless absolutely necessary.Jim uses a(n)________ inventory control system.

Accepted Answer

A)  just-in-time 
B)  reserve stock system 
C)  stock book solution 
D)  manual eyeballing 
E)  ERP 
A)  just-in-time 
B)  reserve stock system 
C)  stock book solution 
D)  manual eyeballing 
E)  ERP

Question 6

In 2006,Apple was accused of poor working and living conditions at an iPod manufacturing plant in China.After an investigation by Apple,it was determined no laws were violated; however,some violation of its codes had taken place.What responsibility do companies have to a community?

Accepted Answer

Student answers will vary.However,one po

Question 7

Which of the following refers to the integration of the computer-aided design and computer-aided manufacturing systems with the aspects of a firm's production process?

Accepted Answer

A)  assimilation engineering 
B)  integration engineering 
C)  simultaneous engineering 
D)  synchronized engineering 
E)  capacity engineering 
A)  assimilation engineering 
B)  integration engineering 
C)  simultaneous engineering 
D)  synchronized engineering 
E)  capacity engineering

Question 8

The approach to quality control ________.

Accepted Answer

A)  requires a team to inspect products at the end of production 
B)  finds potential problems early to prevent recurrence 
C)  views quality control as a marketing role 
D)  allows six errors per batch 
E)  involves correcting defects at the end of the production cycle 
A)  requires a team to inspect products at the end of production 
B)  finds potential problems early to prevent recurrence 
C)  views quality control as a marketing role 
D)  allows six errors per batch 
E)  involves correcting defects at the end of the production cycle

Question 9

The objective of the International Organization for Standardization is to develop production processes that are ________.

Accepted Answer

A)  dependent on the participating country's capability 
B)  equal in quality and capability in all participating countries 
C)  higher in quality for developed countries 
D)  lower in quality for developed countries 
E)  adapted to each country's specific circumstances 
A)  dependent on the participating country's capability 
B)  equal in quality and capability in all participating countries 
C)  higher in quality for developed countries 
D)  lower in quality for developed countries 
E)  adapted to each country's specific circumstances

Question 10

What is a supply chain system?

Accepted Answer

Virtually every product that reaches an

Question 11

Which of the following is NOT a component of the human factor?

Accepted Answer

A)  availability of labor 
B)  living conditions 
C)  available transportation 
D)  laws and regulations 
E)  skill level or labor force 
A)  availability of labor 
B)  living conditions 
C)  available transportation 
D)  laws and regulations 
E)  skill level or labor force

Question 12

________ is the use of techniques,activities,and processes to guarantee that a certain good or service meets a specified standard.

Accepted Answer

A)  Inventory control 
B)  Supply line control 
C)  Quality control 
D)  Management control 
E)  Enterprise resource planning 
A)  Inventory control 
B)  Supply line control 
C)  Quality control 
D)  Management control 
E)  Enterprise resource planning

Question 13

Utility ________ refers to the availability of public infrastructure services.

Accepted Answer

A)  cache 
B)  supply 
C)  provision 
D)  availability 
E)  flexibility 
A)  cache 
B)  supply 
C)  provision 
D)  availability 
E)  flexibility

Question 14

Sam owns a factory that manufactures screen doors.He is currently thinking about changing his production system.His customers' orders vary from square to round openings and from plain weaving to twilled weaving.Sam also notices that customer demand for wire screens increases in the spring and summer and dwindles during fall and winter.Which type of production system would be BEST for his factory?

Accepted Answer

The demand for Sam's screen doors varies

Question 15

What effect has the introduction of CAD and CAM had on production?

Accepted Answer

The introduction of CAD and CAM into the

Question 16

________ is the process of receiving,storing,handling,and tracking of everything in a company's stock.

Accepted Answer

A)  Inventory control 
B)  Total quality management 
C)  Process layout 
D)  Six Sigma 
E)  ISO 9001 
A)  Inventory control 
B)  Total quality management 
C)  Process layout 
D)  Six Sigma 
E)  ISO 9001

Question 17

Flexible production is made up of four components.Which of the following is NOT a component?

Accepted Answer

A)  central computers 
B)  processing machines 
C)  prospect-to-cash 
D)  human labor 
E)  material handling systems 
A)  central computers 
B)  processing machines 
C)  prospect-to-cash 
D)  human labor 
E)  material handling systems

Question 18

Rita was recently promoted to chief executive officer of an automotive parts company.The previous chief executive officer had been at the company for over 30 years and rigidly stuck to the inspection method of quality control.Rita wants to introduce the concept of total quality management.What methods should she use?

Accepted Answer

Rita can undertake a plan-do-check-act (

Question 19

Transportation costs are one of the major expenses that many manufacturing companies must consider.

Accepted Answer

A) True 
 B)False

Question 20

Retro Inc.wanted to reduce the amount of supplies it had on hand at any given time to the minimum required.To accomplish this goal,it implemented a ________ system.

Accepted Answer

A)  just-in-time 
B)  reserve stock system 
C)  stock book solution 
D)  manual eyeballing 
E)  TQM 
A)  just-in-time 
B)  reserve stock system 
C)  stock book solution 
D)  manual eyeballing 
E)  TQM

Companies that provide a service do NOT need to be concerned with efficient production processes.

Production is the process of getting a good or service to the customer.

What are industrial robots,and how would a company benefit by including them as part of its production system?

Jim is in charge of inventory control for his company.He has parts and materials set aside that are not to be used unless absolutely necessary.Jim uses a(n)________ inventory control system.

In 2006,Apple was accused of poor working and living conditions at an iPod manufacturing plant in China.After an investigation by Apple,it was determined no laws were violated; however,some violation of its codes had taken place.What responsibility do companies have to a community?

Which of the following refers to the integration of the computer-aided design and computer-aided manufacturing systems with the aspects of a firm's production process?

The approach to quality control ________.

The objective of the International Organization for Standardization is to develop production processes that are ________.

What is a supply chain system?

Which of the following is NOT a component of the human factor?

________ is the use of techniques,activities,and processes to guarantee that a certain good or service meets a specified standard.

Utility ________ refers to the availability of public infrastructure services.

What effect has the introduction of CAD and CAM had on production?

________ is the process of receiving,storing,handling,and tracking of everything in a company's stock.

Flexible production is made up of four components.Which of the following is NOT a component?

Transportation costs are one of the major expenses that many manufacturing companies must consider.

Retro Inc.wanted to reduce the amount of supplies it had on hand at any given time to the minimum required.To accomplish this goal,it implemented a ________ system.

Business Basics

Economics and Banking

Ethics in Business

Business in a Global Economy

Small Business and the Entrepreneur

Forms of Business Ownership

Business Management and Organization

Motivation, Leadership, and Teamwork

Human Resource Management

Online Business and Technology

Marketing and Consumer Behavior

Product Development and Pricing Strategies

Promotion and Distribution

Financing and Tracking Business Operations

Investment Opportunities in the Securities Market

Business Law

Constructing an Effective Business Plan

Business Communications

Finding a Job

Personal Finance

Filters

Exam 11: Production, operations, and the Supply Chain

Companies that provide a service do NOT need to be concerned with efficient production processes.

Production is the process of getting a good or service to the customer.

What are industrial robots,and how would a company benefit by including them as part of its production system?

Jim is in charge of inventory control for his company.He has parts and materials set aside that are not to be used unless absolutely necessary.Jim uses a(n)________ inventory control system.

In 2006,Apple was accused of poor working and living conditions at an iPod manufacturing plant in China.After an investigation by Apple,it was determined no laws were violated; however,some violation of its codes had taken place.What responsibility do companies have to a community?

Which of the following refers to the integration of the computer-aided design and computer-aided manufacturing systems with the aspects of a firm's production process?

The approach to quality control ________.

The objective of the International Organization for Standardization is to develop production processes that are ________.

What is a supply chain system?

Which of the following is NOT a component of the human factor?

________ is the use of techniques,activities,and processes to guarantee that a certain good or service meets a specified standard.

Utility ________ refers to the availability of public infrastructure services.

What effect has the introduction of CAD and CAM had on production?

________ is the process of receiving,storing,handling,and tracking of everything in a company's stock.

Flexible production is made up of four components.Which of the following is NOT a component?

Transportation costs are one of the major expenses that many manufacturing companies must consider.

Retro Inc.wanted to reduce the amount of supplies it had on hand at any given time to the minimum required.To accomplish this goal,it implemented a ________ system.

Business Basics

Economics and Banking

Ethics in Business

Business in a Global Economy

Small Business and the Entrepreneur

Forms of Business Ownership

Business Management and Organization

Motivation, Leadership, and Teamwork

Human Resource Management

Online Business and Technology

Marketing and Consumer Behavior

Product Development and Pricing Strategies

Promotion and Distribution

Financing and Tracking Business Operations

Investment Opportunities in the Securities Market

Business Law

Constructing an Effective Business Plan

Business Communications

Finding a Job

Personal Finance

Filters