Exam 7: Management Roles, Functions, and Skills

In order to be effective,a business goal should be ________.

________ leaders act as advisors and supporters and generally let subordinates chart and adjust their own course toward meeting agreed-upon goals and objectives.

Explain how democratic leaders function.

A top executive reads summaries of vital performance variables in the organization using the executive dashboard.The executive is performing the ________ role in this case.

Robert is the manager of a departmental store.Which of the following is an example of a decisional role that he has to undertake?

Describe 'SMART' goals with an example.

A ________ is a brief declaration of what the organization aims to accomplish for customers,investors,and other stakeholders.

Which of the following is a typical role of middle managers in an organization?

Standards refer to the criteria against which performance is measured.

Julia is the product manager of an automobile manufacturer.She allots part of her duties to her subordinates and involves them when making key decisions.She is receptive to new ideas and accepts valuable ideas from others.Julia is a ________ leader.

Briefly describe the organizing function of management.

________ plans outline the firm's long-range (often two to five years)organizational goals and set a course of action the firm will pursue to reach its goals.

"Do what's right,respect others,care for customers,and perform with excellence." This is likely to be an organization's ________ statement.

Briefly explain the four basic categories of management skills.

Alfa Knowledge is a knowledge management firm.The company helps organizations document and manage internal knowledge.The company has operations in seventeen countries.Which of the following describes a weakness that Alfa Knowledge has?

Alfa Knowledge is a knowledge management firm.The company helps organizations document and manage internal knowledge.The company has operations in seventeen countries.The demand for Alfa's products has been shrinking in recent times.This is considered a(n)________ for the company.

RSX Plastic is an Asian company that manufactures commercial plastic products.The company plans to open a production facility in the United States.In order to enter the U.S.market,the company is required to set up a plastic recycling plant that attracts huge fixed costs.This requirement is an example of a(n)________ for the company.

Controlling is the process of motivating employees to be committed toward the organization's values.

An economic slowdown is viewed as a weakness in the SWOT analysis of a firm.

Arthur is a plant supervisor at Skyline Constructions.Twenty construction workers report to Arthur.Arthur provides them the work designs and schedules every week and does not allow them to make any changes to the schedule.Workers often complain that he is not receptive to suggestions from them.Arthur is following ________ leadership in this case.