Question 1

Which of the following is not a guideline for an effective overhead presentation?

Accepted Answer

A) Present one major idea on each slide 
B) Assume that the equipment will work when you start 
C) Make your slides interesting - use color and images 
D) Make your letters large enough to read 
A) Present one major idea on each slide 
B) Assume that the equipment will work when you start 
C) Make your slides interesting - use color and images 
D) Make your letters large enough to read

Question 2

Job rotation is frequently used to train:

Accepted Answer

A) highly skilled production workers 
B) first-level managers 
C) top executives 
D) workers with limited skills 
A) highly skilled production workers 
B) first-level managers 
C) top executives 
D) workers with limited skills

Question 3

Which of the following is NOT TRUE about on-the-job training (OJT)?

Accepted Answer

A) it is typically less expensive than off-the-job training 
B) it provides trainees with an immediate opportunity to practice the tasks on the job 
C) customers are usually very forgiving of the inconvenience they experience when served by someone who is learning on-the-job 
D) if OJT is used with heavy equipment, this may pose a safety threat for those who are working nearby 
A) it is typically less expensive than off-the-job training 
B) it provides trainees with an immediate opportunity to practice the tasks on the job 
C) customers are usually very forgiving of the inconvenience they experience when served by someone who is learning on-the-job 
D) if OJT is used with heavy equipment, this may pose a safety threat for those who are working nearby

Question 4

Outdoor training includes:

Accepted Answer

A) Low ropes courses 
B) High ropes activities 
C) Wilderness adventures 
D) All of the above 
A) Low ropes courses 
B) High ropes activities 
C) Wilderness adventures 
D) All of the above

Question 5

Discussion is a form of classroom training.

Accepted Answer

A) True 
 B)False

Question 6

Mentoring involves:

Accepted Answer

A) The learner and his/her supervisor 
B) A classroom setting 
C) A form of OJT 
D) A senior executive 
A) The learner and his/her supervisor 
B) A classroom setting 
C) A form of OJT 
D) A senior executive

Question 7

Dynamic media would include:

Accepted Answer

A) Overheads 
B) CD-ROMs 
C) Handouts 
D) Powerpoints 
A) Overheads 
B) CD-ROMs 
C) Handouts 
D) Powerpoints

Question 8

Which of the following is not a design principle for effective e-learning materials?

Accepted Answer

A) Select a realistic problem 
B) Focus on only 1 of the senses to avoid confusing learners 
C) Provide the simplest possible instructions 
D) Try to incorporate both flexible and structured lessons. 
A) Select a realistic problem 
B) Focus on only 1 of the senses to avoid confusing learners 
C) Provide the simplest possible instructions 
D) Try to incorporate both flexible and structured lessons.

Question 9

Job rotation can be best done by working in one department for a long time

Accepted Answer

A) True 
 B)False

Question 10

Kaizen is:

Accepted Answer

A) The Japanese philosophy of continuous improvement 
B) The head of ASTD 
C) A new way of doing on the job training 
D) An instructor at UWW 
A) The Japanese philosophy of continuous improvement 
B) The head of ASTD 
C) A new way of doing on the job training 
D) An instructor at UWW

Question 11

A reflective question mirrors what someone else said.

Accepted Answer

A) True 
 B)False

Question 12

The question "Can you tell me about your most recent experience in a positive customer situation?" is an example of a:

Accepted Answer

A) a direct question 
B) a reflective question 
C) an open-ended question 
D) a situational question 
A) a direct question 
B) a reflective question 
C) an open-ended question 
D) a situational question

Question 13

The approach to computer-based training that is able to determine the learner's performance based upon their pattern of responses is:

Accepted Answer

A) teleconferencing 
B) intelligent computer-assisted instruction 
C) computer-assisted instruction via CD-ROM 
D) Intranet-based training 
A) teleconferencing 
B) intelligent computer-assisted instruction 
C) computer-assisted instruction via CD-ROM 
D) Intranet-based training

Question 14

Which of the following is true about on the job training (OJT):

Accepted Answer

A) It is rarely used 
B) It involves going to an off- work location 
C) It is done only by professional trainers 
D) It involves training at a trainees regular work station 
A) It is rarely used 
B) It involves going to an off- work location 
C) It is done only by professional trainers 
D) It involves training at a trainees regular work station

Question 15

A training scenario where a new employee receives training in the environment where the trainee will be working is called?

Accepted Answer

A) just in time training 
B) coaching/ mentoring 
C) on the job training 
D) job rotation 
A) just in time training 
B) coaching/ mentoring 
C) on the job training 
D) job rotation

Question 16

In Job Instruction Training, which of the following steps is not part of the process?

Accepted Answer

A) always have a video ready 
B) show the behavior 
C) motivate the trainee 
D) let the trainee practice 
A) always have a video ready 
B) show the behavior 
C) motivate the trainee 
D) let the trainee practice

Question 17

An In-basket exercise is designed to:

Accepted Answer

A) Test what the trainees already know 
B) Assess the trainee's ability to establish priorities 
C) Evaluate the training program 
D) Assess the learning gap before training 
A) Test what the trainees already know 
B) Assess the trainee's ability to establish priorities 
C) Evaluate the training program 
D) Assess the learning gap before training

Question 18

Behavior modeling does not include:

Accepted Answer

A) Observing a model of performance 
B) Discussing the model 
C) Practicing the behavior 
D) Listening to a lecture on how to do something 
A) Observing a model of performance 
B) Discussing the model 
C) Practicing the behavior 
D) Listening to a lecture on how to do something

Question 19

Which sequence of training events best describes Job Instruction Training (JIT)?

Accepted Answer

A) present the task, practice, follow-up, correction 
B) present the task, feedback, practice, follow-up 
C) prepare the worker, feedback, practice, follow-up 
D) prepare the worker, present the task, practice, follow-up 
A) present the task, practice, follow-up, correction 
B) present the task, feedback, practice, follow-up 
C) prepare the worker, feedback, practice, follow-up 
D) prepare the worker, present the task, practice, follow-up

Question 20

What is true about Outdoor training:

Accepted Answer

A) Results of effectiveness are mixed 
B) It always works 
C) It is all games not training 
D) It has not been used since World War II 
A) Results of effectiveness are mixed 
B) It always works 
C) It is all games not training 
D) It has not been used since World War II

Which of the following is not a guideline for an effective overhead presentation?

Job rotation is frequently used to train:

Which of the following is NOT TRUE about on-the-job training (OJT)?

Outdoor training includes:

Discussion is a form of classroom training.

Mentoring involves:

Dynamic media would include:

Which of the following is not a design principle for effective e-learning materials?

Job rotation can be best done by working in one department for a long time

Kaizen is:

A reflective question mirrors what someone else said.

The question "Can you tell me about your most recent experience in a positive customer situation?" is an example of a:

The approach to computer-based training that is able to determine the learner's performance based upon their pattern of responses is:

Which of the following is true about on the job training (OJT):

A training scenario where a new employee receives training in the environment where the trainee will be working is called?

In Job Instruction Training, which of the following steps is not part of the process?

An In-basket exercise is designed to:

Behavior modeling does not include:

Which sequence of training events best describes Job Instruction Training (JIT)?

What is true about Outdoor training:

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Assessing HRD Needs

Designing Effective HRD Programs

Evaluating HRD Programs

Employee Socialization and Orientation

HRD and Diversity: Diversity Training and Beyond

Skills and Technical Training

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

Organization Development and Change

HRD and Diversity: Diversity Training and Beyond

Filters

Exam 5: Implementing HRD Programs

Which of the following is not a guideline for an effective overhead presentation?

Job rotation is frequently used to train:

Which of the following is NOT TRUE about on-the-job training (OJT)?

Outdoor training includes:

Discussion is a form of classroom training.

Mentoring involves:

Dynamic media would include:

Which of the following is not a design principle for effective e-learning materials?

Job rotation can be best done by working in one department for a long time

Kaizen is:

A reflective question mirrors what someone else said.

The question "Can you tell me about your most recent experience in a positive customer situation?" is an example of a:

The approach to computer-based training that is able to determine the learner's performance based upon their pattern of responses is:

Which of the following is true about on the job training (OJT):

A training scenario where a new employee receives training in the environment where the trainee will be working is called?

In Job Instruction Training, which of the following steps is not part of the process?

An In-basket exercise is designed to:

Behavior modeling does not include:

Which sequence of training events best describes Job Instruction Training (JIT)?

What is true about Outdoor training:

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Assessing HRD Needs

Designing Effective HRD Programs

Evaluating HRD Programs

Employee Socialization and Orientation

HRD and Diversity: Diversity Training and Beyond

Skills and Technical Training

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

Organization Development and Change

HRD and Diversity: Diversity Training and Beyond

Filters