Exam 11: Managing Human Resource Systems

At Abendreg, a multinational law firm, only English-speaking trainers are given the opportunity to impart training to employees in different countries. This is because the company has most of its branches in English-speaking countries, while only three of its branches are in countries where English is not an official language. In the context of employment discrimination, this scenario best illustrates _____.

It is unlawful to hire private investigators to conduct background checks on job applicants.

Victor applied for the position of a field service technician at an electronics manufacturing company where he was assessed for his problem-solving skills, customer service skills, organizational skills, and his ability to work quickly under pressure without supervision. Given this information, which of the following selection tests was conducted by the company?

Coaching and mentoring are helpful for reinforcing other kinds of training and for trainees who benefit from support and personal encouragement.

Which of the following is a difference between structured interviews and unstructured interviews?

Anstantink, an audit firm, conducts interviews for hiring new employees. Individual interviewers are given the liberty by the human resources department to ask questions of their choice. Given this information, which of the following kinds of interviews is Anstantink most likely using?

While recruiting law graduates through campus placements, the recruitment team at Prangley, a law firm, asks the universities to furnish details about candidates that are not disclosed in their résumés. These details include remarks of the candidates' project guides, disciplinary actions taken against the candidates, and attendance history of the candidates. In the context of job selection, this scenario best illustrates _____.

__________is the process of developing a pool of qualified job applicants from outside a company.

Jennifer applied for the job of a waitress at Sam's Coffee shop. During the recruitment, the recruiter asked her to make five different types of beverages and wait tables for an hour. In this scenario, the recruiter conducted a _____.

Downsizing is the loss of employees who voluntarily choose to leave a company.

The Fair Labor Standards Act of 1938 is a major labor law.

Employment references include the names of previous employers or coworkers of an applicant.

Which of the following is a difference between a quid pro quo case and a case of hostile work environment?

In the context of recruiting, which of the following kinds of information can be gathered by job analysis?

Flagon Inc., a bottle manufacturing company, pays its employees 50 cents for every bottle that is produced in addition to the production rate of 200 bottles per day. Which of the following compensation systems has Flagon adopted?

Due to an increase in the employee turnover of a company, the company decided to be very thorough in gathering accurate information about the job applicants. It decided to uncover all job-related information not provided by the applicants in order to hire only those candidates who do not have an inconsistent employment history. Given the scenario, the company should conduct _____.

In structured interviews, background questions ask applicants about their work experience, education, and other qualifications.

To get a job as a web content manager at Glentap, an e-commerce site, one must be organized and excellent at meeting deadlines, must be hardworking, and must possess excellent editing and proofreading skills. This is because Glentap's management believes that these capabilities cannot be developed through training. In this scenario, which of the following selection tests does Glentap most likely conduct to hire the right candidates?

Which of the following is true of developmental feedback?

To fill a vacancy for the post of a picture library assistant at Brentedith Museum, the museum's recruitment team laid down the following job requirements for candidates: passion for pictures; interest in current affairs, history, and world issues; good communication skills; and good customer service skills. In this scenario, which of the following selection tests should the museum's recruitment team conduct to find the right candidate?