Exam 11: Managing Human Resource Systems

A__________helps a company meet the legal requirement that its human resource decisions be job related.

Kansamb Residential School, a school run by Christian missionaries, does not recruit teaching staff who practice other religions even when they meet the hiring requirements. In the context of employment discrimination, this scenario best illustrates _____.

The management of Elaka Air, an airline company, has set a mandatory retirement age for its flight attendants. This is because the management strongly feels that with age, flight attendants find it difficult to work in a pressurized cabin for extended periods. In the context of federal employment laws, this scenario exemplifies a(n) _____.

Dana's application for the post of marketing manager was rejected because she turned down the interviewer's repeated requests to go out on a date with him. In the context of employment legislation, this scenario best illustrates _____.

Like other major human resource decisions, employee termination decisions should be made on the basis of job-related factors.

Job evaluation determines the worth of each job by determining the market value of the knowledge, skills, and requirements needed to perform it.

In the context of job performance, customer complaints are an objective performance measure.

In the context of the recruitment process, which of the following best defines validation?

During a campus placement drive, Plusterk, a hardware company, wants to conduct a common test while hiring candidates to fill positions in various departments of the company. Irrespective of the department, the company gives utmost importance to candidates' math skills, information technology skills, and verbal comprehension skills. In this scenario, which of the following selection tests should Plusterk conduct in its campus placement drive?

During the hiring process for a customer relationship manager at Jocylles, a toy manufacturer, the applicants were given role-playing exercises in which they were asked to interact directly with a trained role player. This was designed to assess the communication and interpersonal skills of the candidates. In this scenario, which of the following selection tests did Jocylles employ to hire a customer relationship manager?

Roadling Inc., a private bus company, has set minimum and maximum age limits for the recruitment of bus drivers. This is because younger bus drivers may not understand the seriousness of safeguarding the life and safety of passengers, and older bus drivers may not be able to work for long hours and night shifts. In the context of federal employment laws, this scenario exemplifies a(n) _____.

In contrast to quid pro quo cases, a hostile work environment results in economic injury.

Employment reference is a recruitment method wherein employees of a company recommend qualified friends, relatives, or colleagues for a job vacancy in the company.

The recruitment team at Pathjomp, a software company, rejects the applications of candidates who do not provide contact details of their previous employers, supervisors, or coworkers who can furnish further job-related information about the candidates. This scenario illustrates that Pathjomp gives high importance to _____.

_____ includes both the financial and nonfinancial rewards that organizations give employees in exchange for their work.

__________is a purposeful, systematic process for collecting information on the important work-related aspects of a job.

Darlene Jespersen used to work in a sports bar. Despite being nominated by her manager for a promotion for her outstanding performance, the nomination was rejected; and a male coworker was awarded the promotion. Subsequently, Darlene's manager informed her that she was not promoted because the post requires working extra hours, and the management considered that to be a difficult task for a female employee. This is an example of _____.

Managers should verify the information collected via résumés and application forms by comparing it with additional information collected during interviews and other stages of the selection process.

June does not like her new job as a web designer at a software company because she finds the work culture unfitting. Her female peers go on dinner dates with the project manager to get their work approved. She also has male colleagues who exhibit inappropriate behavior. In the context of employment legislation, this scenario best illustrates _____.

To be a technical director at Maschopum, a film production company, one must possess knowledge in Python and other programming languages; must have excellent composition, color, layout, and design skills; must be proficient in professional compositing programs; and must be able to create incredibly complex animations. Given this information, which of the following selection tests should Maschopum conduct to hire the right candidate as a technical director?