Question 1

With random sampling,larger sample sizes generally lead to increased precision.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following follows all the steps outlined in the process improvement plan in order to identify the improvements necessary to enhance the quality of a project?

Accepted Answer

A) quality process analysis 
B) quality inspections 
C) quality audit 
D) quality work review 
A) quality process analysis 
B) quality inspections 
C) quality audit 
D) quality work review A

Question 3

Poor design is an example of variation due to normal causes.

Accepted Answer

A) True 
 B)False  True

Question 4

ISO 9002 deals with the requirements that an organization has to fulfill in order to meet the standards and provides a model for quality assurance in design,development,production,installation,and servicing for creation of new products,services,and systems.

Accepted Answer

A) True 
 B)False

Question 5

Quality in use is defined by

Accepted Answer

A) effectiveness. 
B) productivity. 
C) safety. 
D) all of the above. 
A) effectiveness. 
B) productivity. 
C) safety. 
D) all of the above.

Question 6

Control charts used in controlling quality include

Accepted Answer

A) X-bar charts. 
B) R-charts. 
C) P-charts. 
D) all of the above. 
A) X-bar charts. 
B) R-charts. 
C) P-charts. 
D) all of the above.

Question 7

The application of statistical methods to monitor and control a process in order to reduce variability best defines

Accepted Answer

A) testing and inspection. 
B) scope analysis. 
C) statistical process control. 
D) random review. 
A) testing and inspection. 
B) scope analysis. 
C) statistical process control. 
D) random review.

Question 8

Which of the following was defined by Edwards Deming as a predictable degree of uniformity and dependability at low cost suitable to the market?

Accepted Answer

A) reliability 
B) durability 
C) serviceability 
D) quality 
A) reliability 
B) durability 
C) serviceability 
D) quality

Question 9

The availability and excellence of "bells and whistles" related to a product best describes

Accepted Answer

A) conformance. 
B) serviceability. 
C) performance. 
D) features. 
A) conformance. 
B) serviceability. 
C) performance. 
D) features.

Question 10

Garvin's eight dimensions of quality include each of the following except

Accepted Answer

A) serviceability. 
B) flexibility. 
C) performance. 
D) reliability. 
A) serviceability. 
B) flexibility. 
C) performance. 
D) reliability.

Question 11

The profitability index is the ratio of payoff to investment of a proposed project.

Accepted Answer

A) True 
 B)False

Question 12

ISO/IEC 9126-1 addresses a framework for software evaluation using the general characteristics of software.

Accepted Answer

A) True 
 B)False

Question 13

Quality review methods include

Accepted Answer

A) expert reviews. 
B) process reviews. 
C) management reviews. 
D) all of the above. 
A) expert reviews. 
B) process reviews. 
C) management reviews. 
D) all of the above.

Question 14

The biggest challenge in managing quality is ensuring that processes are consistent.

Accepted Answer

A) True 
 B)False

Question 15

A critical aspect of quality control and evaluates the ability of a project process to meet or exceed the expectations or preset specifications best describes

Accepted Answer

A) process capability. 
B) risk assessment. 
C) resource breakdown structure. 
D) cluster sampling. 
A) process capability. 
B) risk assessment. 
C) resource breakdown structure. 
D) cluster sampling.

Question 16

Components of quality management include

Accepted Answer

A) customer satisfaction. 
B) defect prevention. 
C) continuous improvement. 
D) all of the above. 
A) customer satisfaction. 
B) defect prevention. 
C) continuous improvement. 
D) all of the above.

Question 17

A statistical method for identifying which factors influence specific variables of a product or process and which variable has the greatest effect best describes

Accepted Answer

A) process capability. 
B) statistical control process. 
C) design of experiments. 
D) statistical sampling. 
A) process capability. 
B) statistical control process. 
C) design of experiments. 
D) statistical sampling.

Question 18

Quality process analysis steps include each of the following except

Accepted Answer

A) describe and prioritize accountabilities. 
B) activate contingency plan. 
C) establish performance monitoring. 
D) describe and analyze processes. 
A) describe and prioritize accountabilities. 
B) activate contingency plan. 
C) establish performance monitoring. 
D) describe and analyze processes.

Question 19

Identify and describe four control charts.

Accepted Answer

X-bar chart,R-chart,P-chart,and C-chart

Question 20

Define metric.In order to be widely used in an organization,what must a metric do?

Accepted Answer

A metric is a measure of the activities

With random sampling,larger sample sizes generally lead to increased precision.

Which of the following follows all the steps outlined in the process improvement plan in order to identify the improvements necessary to enhance the quality of a project?

Poor design is an example of variation due to normal causes.

ISO 9002 deals with the requirements that an organization has to fulfill in order to meet the standards and provides a model for quality assurance in design,development,production,installation,and servicing for creation of new products,services,and systems.

Quality in use is defined by

Control charts used in controlling quality include

The application of statistical methods to monitor and control a process in order to reduce variability best defines

Which of the following was defined by Edwards Deming as a predictable degree of uniformity and dependability at low cost suitable to the market?

The availability and excellence of "bells and whistles" related to a product best describes

Garvin's eight dimensions of quality include each of the following except

The profitability index is the ratio of payoff to investment of a proposed project.

ISO/IEC 9126-1 addresses a framework for software evaluation using the general characteristics of software.

Quality review methods include

The biggest challenge in managing quality is ensuring that processes are consistent.

A critical aspect of quality control and evaluates the ability of a project process to meet or exceed the expectations or preset specifications best describes

Components of quality management include

A statistical method for identifying which factors influence specific variables of a product or process and which variable has the greatest effect best describes

Quality process analysis steps include each of the following except

Identify and describe four control charts.

Define metric.In order to be widely used in an organization,what must a metric do?

Projects and Project Management

Process and Methods

Project Management Tools

Project Initiation

Project Planning

Risk Management

Project Scheduling

Resources, Costing, and Control

Project Closure

Project Organizational Structures

Project Success

Filters

Exam 7: Quality, Performance and Value

With random sampling,larger sample sizes generally lead to increased precision.

Which of the following follows all the steps outlined in the process improvement plan in order to identify the improvements necessary to enhance the quality of a project?

Poor design is an example of variation due to normal causes.

ISO 9002 deals with the requirements that an organization has to fulfill in order to meet the standards and provides a model for quality assurance in design,development,production,installation,and servicing for creation of new products,services,and systems.

Quality in use is defined by

Control charts used in controlling quality include

The application of statistical methods to monitor and control a process in order to reduce variability best defines

Which of the following was defined by Edwards Deming as a predictable degree of uniformity and dependability at low cost suitable to the market?

The availability and excellence of "bells and whistles" related to a product best describes

Garvin's eight dimensions of quality include each of the following except

The profitability index is the ratio of payoff to investment of a proposed project.

ISO/IEC 9126-1 addresses a framework for software evaluation using the general characteristics of software.

Quality review methods include

The biggest challenge in managing quality is ensuring that processes are consistent.

A critical aspect of quality control and evaluates the ability of a project process to meet or exceed the expectations or preset specifications best describes

Components of quality management include

A statistical method for identifying which factors influence specific variables of a product or process and which variable has the greatest effect best describes

Quality process analysis steps include each of the following except

Identify and describe four control charts.

Define metric.In order to be widely used in an organization,what must a metric do?

Projects and Project Management

Process and Methods

Project Management Tools

Project Initiation

Project Planning

Risk Management

Project Scheduling

Resources, Costing, and Control

Project Closure

Project Organizational Structures

Project Success

Filters