Exam 7: Quality, Performance and Value

Benchmarking is always externally focused.

A review of the quality plan to determine whether the project activities comply with organizational and project policies,processes,and procedures defines

A process control chart used to monitor the sample means of variables that result from a process and is often used in quality control best defines

ISO 10006:2003 emphasizes quality assurance via preventive actions instead of just checking the final product,system or service.

A process to measure the performance of an organization and compare that measure with other organizations in the same industry to understand industry best practices defines

The extent to which a product can be easily repaired and serviced best defines

The range in which the true value of the population is estimated best defines level of

Quality planning is more about process and is based on problems related to processes.

What is a project quality plan? What steps are involved?

According to the textbook,scholars have viewed cost,time,and quality as the success criteria to project performance.

Simple random sampling stratifies the population by important variables.

Overall benchmarking can be broken into two major processes: the external review process and the internal review process.

The superiority or excellence of primary operating characteristics of a product best describes

A project organization must apply quality standards and quality management at the organizational,process,and project levels.

Which of the following is the sampling selection method where every member of the population is given an equal chance?

Describe the process for peer reviews.

Judgment sampling is not prone to bias.

Which of the following types of reviews is conducted to evaluate the status of a project in order to understand and allocate resources?

A configuration review is a formal procedure for reviewing a product,system,or service against quality criteria set forth by the project organization.

The major goal of quality management is to prevent defects.