Exam 6: Establishing Trust and Building a Relationship

Two people empathize with each other and begin to adopt each other's values.Which of the following terms most suitably denotes the kind of trust shared between the two of them?

Two companies in the research field are considering a partnership.The representatives of the two parties set the negotiation ball rolling.Under which of the following circumstances will the negotiators experience cognition-based trust?

Which of the following is characteristic of the O.Henry effect?

Negotiators are advised to adopt ________ as a method of building trust with the counterparty.

Surveillance helps reinforce the behaviors that monitoring intends to ensure.

Expressing disappointment can be detrimental if a negotiator intends to repair broken trust.

Azurus Fabrics,a textile manufacturing factory,has hit a rough patch with its employees.The employees don't seem to be satisfied with the way the management has been handling certain issues.According to the workers,there has been no increase in the workers' compensation despite the fact that there were five employee deaths in the previous year.They also claim that,a year ago,the chief production officer had promised to increase their compensation by now,but has done nothing so far.The labor union threatens to go on a strike if the issue is not resolved soon.Which of the following,if true,could have led to the skepticism between the management and the laborers?

When it comes to pie-slicing,the kind of relationship shared by negotiators becomes immaterial.

Merit-based rule is also known as the ________ rule.

Knowledge-based trust increases dependence and commitment among parties.