Question 1

Gestures which symbolize certain messages are called ________.

Accepted Answer

A)  emblems 
B)  illustrators 
C)  adaptors 
D)  predictors 
A)  emblems 
B)  illustrators 
C)  adaptors 
D)  predictors

Question 2

In a negotiation,the negotiators of OneTime accused those of Bluegray of exaggerating the facts to make their case more favorable.OneTime's negotiators asserted that a negotiation was impossible if both parties were not honest.Bluegray challenged OneTime's negotiators saying that they had withheld information that might have changed their opinion.Which of the following is evident in this situation?

Accepted Answer

A)  confirmation bias 
B)  cognitive bias 
C)  egocentric bias 
D)  selection bias 
A)  confirmation bias 
B)  cognitive bias 
C)  egocentric bias 
D)  selection bias

Question 3

What are the various components of nonverbal communication?

Accepted Answer

Nonverbal communication is anything that

Question 4

People are more likely to lie face-to-face than when communicating by telephone or e-mail.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is a paralinguistic cue?

Accepted Answer

A)  smiling 
B)  prolonged gazing 
C)  intonation 
D)  interpersonal spacing 
A)  smiling 
B)  prolonged gazing 
C)  intonation 
D)  interpersonal spacing

Question 6

Which of the following paraverbal cues is negatively correlated with deception?

Accepted Answer

A)  message duration 
B)  speech errors 
C)  pitch 
D)  response latency 
A)  message duration 
B)  speech errors 
C)  pitch 
D)  response latency

Question 7

In which of the following modes of communication is it easiest to detect deception?

Accepted Answer

A)  voice mail 
B)  face-to-face communication 
C)  e-mail 
D)  telephonic conversation 
A)  voice mail 
B)  face-to-face communication 
C)  e-mail 
D)  telephonic conversation

Question 8

During a negotiation meeting,you notice an inconsistency in the information provided by the opponent.In such a situation,which of the following methods is most likely to be effective in detecting deception?

Accepted Answer

A)  look for microexpressions 
B)  enrich the mode of communication 
C)  ask for evidence 
D)  look for change in the tone of voice 
A)  look for microexpressions 
B)  enrich the mode of communication 
C)  ask for evidence 
D)  look for change in the tone of voice

Question 9

________ is a social skill having to do with verbal and nonverbal expressiveness.

Accepted Answer

A)  Emotional contagion 
B)  Self-concordance 
C)  Charisma 
D)  Emotional labor 
A)  Emotional contagion 
B)  Self-concordance 
C)  Charisma 
D)  Emotional labor

Question 10

Which of the following statements is true regarding illustrators?

Accepted Answer

A)  Usually, when people lie, their use of illustrators increases. 
B)  Illustrators symbolize certain messages, such as the North American thumbs-up for "okay." 
C)  Use of illustrators decreases when people are more involved with what is being said. 
D)  Illustrators are used to help explain ideas that are difficult to put into words. 
A)  Usually, when people lie, their use of illustrators increases. 
B)  Illustrators symbolize certain messages, such as the North American thumbs-up for "okay." 
C)  Use of illustrators decreases when people are more involved with what is being said. 
D)  Illustrators are used to help explain ideas that are difficult to put into words.

Gestures which symbolize certain messages are called ________.

What are the various components of nonverbal communication?

People are more likely to lie face-to-face than when communicating by telephone or e-mail.

Which of the following is a paralinguistic cue?

Which of the following paraverbal cues is negatively correlated with deception?

In which of the following modes of communication is it easiest to detect deception?

During a negotiation meeting,you notice an inconsistency in the information provided by the opponent.In such a situation,which of the following methods is most likely to be effective in detecting deception?

________ is a social skill having to do with verbal and nonverbal expressiveness.

Which of the following statements is true regarding illustrators?

Negotiation: The Mind and the Heart

Preparation: What to Do Before Negotiation

Distributive Negotiation: Slicing the Pie

Win-Win Negotiation: Expanding the Pie

Developing a Negotiating Style

Establishing Trust and Building a Relationship

Power,Persuasion,and Ethics

Creativity and Problem Solving in Negotiations

Multiple Parties,Coalitions,and Teams

Cross-Cultural Negotiation

Tacit Negotiations and Social Dilemmas

Negotiating Via Information Technology

Are You a Rational Person Check Yourself

Third-Party Intervention

Negotiating a Job Offer

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Exam 14: Nonverbal Communication and Lie Detection

Gestures which symbolize certain messages are called ________.

What are the various components of nonverbal communication?

People are more likely to lie face-to-face than when communicating by telephone or e-mail.

Which of the following is a paralinguistic cue?

Which of the following paraverbal cues is negatively correlated with deception?

In which of the following modes of communication is it easiest to detect deception?

During a negotiation meeting,you notice an inconsistency in the information provided by the opponent.In such a situation,which of the following methods is most likely to be effective in detecting deception?

________ is a social skill having to do with verbal and nonverbal expressiveness.

Which of the following statements is true regarding illustrators?

Negotiation: The Mind and the Heart

Preparation: What to Do Before Negotiation

Distributive Negotiation: Slicing the Pie

Win-Win Negotiation: Expanding the Pie

Developing a Negotiating Style

Establishing Trust and Building a Relationship

Power,Persuasion,and Ethics

Creativity and Problem Solving in Negotiations

Multiple Parties,Coalitions,and Teams

Cross-Cultural Negotiation

Tacit Negotiations and Social Dilemmas

Negotiating Via Information Technology

Are You a Rational Person Check Yourself

Third-Party Intervention

Negotiating a Job Offer

Filters