Exam 15: Toolkit C: Financial Analysis Tools

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Tangible costs are costs whose dollar value cannot be calculated easily.

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_________ is the process of determining how long it takes an information system to pay for itself.

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_________ is a percentage rate that measures profitability by comparing the total net benefits received from a project to the total costs of the project.

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Identify an example of direct costs.

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Which of the following is an example of operational costs?

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