Question 1

Tension reduction activities are considered a:

Accepted Answer

A) maintenance function 
B) leadership function 
C) management function 
D) conflict resolution function 
A) maintenance function 
B) leadership function 
C) management function 
D) conflict resolution function

Question 2

Match the following:
-Challenger

Accepted Answer

A) An example of a formally designated group. 
B) Strong interpersonal attractiveness among group members. 
C) The first stage in a group development. 
D) A benchmark against which team members are evaluated by each other. 
E) The devil's advocate within a group. 
A) An example of a formally designated group. 
B) Strong interpersonal attractiveness among group members. 
C) The first stage in a group development. 
D) A benchmark against which team members are evaluated by each other. 
E) The devil's advocate within a group.

Question 3

The behavioral norms expected within work groups and considered to be among the most important from the organization's perspective are known as:

Accepted Answer

A) visions 
B) organizational culture and credos 
C) group cohesion 
D) groupthink 
A) visions 
B) organizational culture and credos 
C) group cohesion 
D) groupthink

Question 4

Match the following:
-Forming

Accepted Answer

A) An example of a formally designated group. 
B) Strong interpersonal attractiveness among group members. 
C) The first stage in a group development. 
D) A benchmark against which team members are evaluated by each other. 
E) The devil's advocate within a group. 
A) An example of a formally designated group. 
B) Strong interpersonal attractiveness among group members. 
C) The first stage in a group development. 
D) A benchmark against which team members are evaluated by each other. 
E) The devil's advocate within a group.

Question 5

All work teams are groups, but not all groups are work teams.

Accepted Answer

A) True 
 B)False

Question 6

Match the following:
-Integrated involvement

Accepted Answer

A) Emotional closeness to other group members. 
B) A task function of a team. 
C) Closeness to the group and its members achieved through tasks and activities. 
D) Set of authority and task relations among a group's members. 
E) A maintenance function of a team or group. 
A) Emotional closeness to other group members. 
B) A task function of a team. 
C) Closeness to the group and its members achieved through tasks and activities. 
D) Set of authority and task relations among a group's members. 
E) A maintenance function of a team or group.

Question 7

Match the following:
-Delegation

Accepted Answer

A) A cultural characteristic of an organization that encourages employee problem solving. 
B) A work team that can make decisions formally made by managers. 
C) Top level or executive managers. 
D) The shifting of authority and responsibility downward into the organization. 
E) To act alone. 
A) A cultural characteristic of an organization that encourages employee problem solving. 
B) A work team that can make decisions formally made by managers. 
C) Top level or executive managers. 
D) The shifting of authority and responsibility downward into the organization. 
E) To act alone.

Question 8

The punctuated equilibrium model of group development proposes that groups do not necessarily progress linearly from one step to another in a predetermined sequence.

Accepted Answer

A) True 
 B)False

Question 9

The notion that groups alternate between periods of inertia and bursts of energy as they develop is most consistent with:

Accepted Answer

A) storming-norming stage 
B) forming-storming stage 
C) punctuated equilibrium 
D) evolution-revolution in group development 
A) storming-norming stage 
B) forming-storming stage 
C) punctuated equilibrium 
D) evolution-revolution in group development

Question 10

Which of the following is a characteristic of a well-functioning group?

Accepted Answer

A) decisions are usually based on what a majority of the group wants 
B) conflict and disagreement tend to be over individual personalities or approaches 
C) the atmosphere tends to be stressful and formal 
D) people express both their feelings and their thoughts 
A) decisions are usually based on what a majority of the group wants 
B) conflict and disagreement tend to be over individual personalities or approaches 
C) the atmosphere tends to be stressful and formal 
D) people express both their feelings and their thoughts

Question 11

Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except:

Accepted Answer

A) seeking information 
B) coordinating activities 
C) testing ideas 
D) consensus testing 
A) seeking information 
B) coordinating activities 
C) testing ideas 
D) consensus testing

Question 12

According to Tuckman, a group goes through predictable stages of development after it is developed.

Accepted Answer

A) True 
 B)False

Question 13

Distinguish between and provide examples of task and maintenance functions of groups.

Accepted Answer

Task functions related to getting the jo

Question 14

Match the following:
-Loss of individuality

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group. 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together. 
C) An expected behavior that group members use as a standard. 
D) The phenomenon of a group member losing his/her sense of belonging, contribution to the group, and accountability to the group. 
E) Two or more persons with mutually reinforcing skills and commitment to one another to accomplish a task goal. 
A) A group member who fails to contribute to group tasks and relies on others to carry the group. 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together. 
C) An expected behavior that group members use as a standard. 
D) The phenomenon of a group member losing his/her sense of belonging, contribution to the group, and accountability to the group. 
E) Two or more persons with mutually reinforcing skills and commitment to one another to accomplish a task goal.

Question 15

Match the following:
-Behavioral norms

Accepted Answer

A) An example of a formally designated group. 
B) Strong interpersonal attractiveness among group members. 
C) The first stage in a group development. 
D) A benchmark against which team members are evaluated by each other. 
E) The devil's advocate within a group. 
A) An example of a formally designated group. 
B) Strong interpersonal attractiveness among group members. 
C) The first stage in a group development. 
D) A benchmark against which team members are evaluated by each other. 
E) The devil's advocate within a group.

Question 16

Which of the following is NOT a maintenance function of a group?

Accepted Answer

A) harmonizing conflicts 
B) elaborating concepts 
C) following others' leads 
D) setting standards 
A) harmonizing conflicts 
B) elaborating concepts 
C) following others' leads 
D) setting standards

Question 17

According to the group development model discussed in the text, a group addresses which of the following issues?

Accepted Answer

A) personal, task, and authority issues 
B) cultural, interpersonal, and task issues 
C) task, authority, and cultural issues 
D) interpersonal, task, and authority issues 
A) personal, task, and authority issues 
B) cultural, interpersonal, and task issues 
C) task, authority, and cultural issues 
D) interpersonal, task, and authority issues

Question 18

Work team effectiveness in the new team environment requires attention by management to both:

Accepted Answer

A) training and work team process 
B) team structure and work team training 
C) team structure and team process 
D) roles and leadership 
A) training and work team process 
B) team structure and work team training 
C) team structure and team process 
D) roles and leadership

Question 19

An effective team exhibits:

Accepted Answer

A) no weaknesses 
B) shared leadership 
C) intragroup conflict 
D) formal, designated leadership 
A) no weaknesses 
B) shared leadership 
C) intragroup conflict 
D) formal, designated leadership

Question 20

An important role in the performance of cross-functional teams is:

Accepted Answer

A) contributor 
B) data generator 
C) challenger 
D) integrator 
A) contributor 
B) data generator 
C) challenger 
D) integrator

Tension reduction activities are considered a:

Match the following: -Challenger

The behavioral norms expected within work groups and considered to be among the most important from the organization's perspective are known as:

Match the following: -Forming

All work teams are groups, but not all groups are work teams.

Match the following: -Integrated involvement

Match the following: -Delegation

The punctuated equilibrium model of group development proposes that groups do not necessarily progress linearly from one step to another in a predetermined sequence.

The notion that groups alternate between periods of inertia and bursts of energy as they develop is most consistent with:

Which of the following is a characteristic of a well-functioning group?

Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except:

According to Tuckman, a group goes through predictable stages of development after it is developed.

Distinguish between and provide examples of task and maintenance functions of groups.

Match the following: -Loss of individuality

Match the following: -Behavioral norms

Which of the following is NOT a maintenance function of a group?

According to the group development model discussed in the text, a group addresses which of the following issues?

Work team effectiveness in the new team environment requires attention by management to both:

An effective team exhibits:

An important role in the performance of cross-functional teams is:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 9: Work Teams and Groups

Tension reduction activities are considered a:

Match the following: -Challenger

The behavioral norms expected within work groups and considered to be among the most important from the organization's perspective are known as:

Match the following: -Forming

All work teams are groups, but not all groups are work teams.

Match the following: -Integrated involvement

Match the following: -Delegation

The punctuated equilibrium model of group development proposes that groups do not necessarily progress linearly from one step to another in a predetermined sequence.

The notion that groups alternate between periods of inertia and bursts of energy as they develop is most consistent with:

Which of the following is a characteristic of a well-functioning group?

Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except:

According to Tuckman, a group goes through predictable stages of development after it is developed.

Distinguish between and provide examples of task and maintenance functions of groups.

Match the following: -Loss of individuality

Match the following: -Behavioral norms

Which of the following is NOT a maintenance function of a group?

According to the group development model discussed in the text, a group addresses which of the following issues?

Work team effectiveness in the new team environment requires attention by management to both:

An effective team exhibits:

An important role in the performance of cross-functional teams is:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters