Question 1

A highly cohesive group can set performance output at a level below standard.

Accepted Answer

A) True 
 B)False

Question 2

Match the following:
-Empowerment

Accepted Answer

A) A cultural characteristic of an organization that encourages employee problem solving. 
B) A work team that can make decisions formally made by managers. 
C) Top level or executive managers. 
D) The shifting of authority and responsibility downward into the organization. 
E) To act alone. 
A) A cultural characteristic of an organization that encourages employee problem solving. 
B) A work team that can make decisions formally made by managers. 
C) Top level or executive managers. 
D) The shifting of authority and responsibility downward into the organization. 
E) To act alone.

Question 3

A group is a collection of two or more persons with common interests or objectives, whereas a work team:

Accepted Answer

A) consists of two or more persons who are loosely tied together, yet each member works independently 
B) may be dozens of people who are quickly assembled to perform a task that may only take a few minutes 
C) has several persons but the performance or contribution of any particular member is inconsequential for the team's output 
D) is usually a small number of people with complementary skills who are committed to a common goal for which they are mutually accountable 
A) consists of two or more persons who are loosely tied together, yet each member works independently 
B) may be dozens of people who are quickly assembled to perform a task that may only take a few minutes 
C) has several persons but the performance or contribution of any particular member is inconsequential for the team's output 
D) is usually a small number of people with complementary skills who are committed to a common goal for which they are mutually accountable

Question 4

A method for countering social loafing includes:

Accepted Answer

A) motivational training 
B) formal evaluation of member contributions 
C) emphasizing task functions 
D) setting clear group goals 
A) motivational training 
B) formal evaluation of member contributions 
C) emphasizing task functions 
D) setting clear group goals

Question 5

The most critical process skill for empowerment is goal setting.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not considered to be a foundation for successful teamwork?

Accepted Answer

A) working together 
B) empowerment skills 
C) goal clarity 
D) process skills 
A) working together 
B) empowerment skills 
C) goal clarity 
D) process skills

Question 7

Which of the following statements regarding group cohesion is NOT accurate?

Accepted Answer

A) group cohesion can enhance job satisfaction for members. 
B) group cohesion can enhance organizational productivity. 
C) highly cohesive groups tend to have higher interpersonal exchanges away from the workplace. 
D) highly cohesive groups are better able to control and manager their membership better than work groups low in cohesion. 
A) group cohesion can enhance job satisfaction for members. 
B) group cohesion can enhance organizational productivity. 
C) highly cohesive groups tend to have higher interpersonal exchanges away from the workplace. 
D) highly cohesive groups are better able to control and manager their membership better than work groups low in cohesion.

Question 8

Teams with experience working together produce valuable innovations, and individual contributions within teams are valuable as well.

Accepted Answer

A) True 
 B)False

Question 9

Self-managed teams are sometimes called:

Accepted Answer

A) quality circles 
B) quality teams 
C) autonomous work groups 
D) cross-functional work teams 
A) quality circles 
B) quality teams 
C) autonomous work groups 
D) cross-functional work teams

Question 10

After its formation, a group goes through stages of development that unfortunately cannot be predicted.

Accepted Answer

A) True 
 B)False

Question 11

In the performing stage of development, the group requires a coaching style from the leader.

Accepted Answer

A) True 
 B)False

Question 12

Match the following:
-Self-managed teams

Accepted Answer

A) A cultural characteristic of an organization that encourages employee problem solving. 
B) A work team that can make decisions formally made by managers. 
C) Top level or executive managers. 
D) The shifting of authority and responsibility downward into the organization. 
E) To act alone. 
A) A cultural characteristic of an organization that encourages employee problem solving. 
B) A work team that can make decisions formally made by managers. 
C) Top level or executive managers. 
D) The shifting of authority and responsibility downward into the organization. 
E) To act alone.

Question 13

In order to increase the speed of a group's performance, competitive rewards would have a better impact then cooperative rewards.

Accepted Answer

A) True 
 B)False

Question 14

Match the following:
-Emergent

Accepted Answer

A) The final or mature stage of group development. 
B) Non-designated leadership. 
C) The facilitator and linking pin member of a cross-functional team. 
D) The second stage of group development. 
E) Alternate periods of inertia and bursts of energy. 
A) The final or mature stage of group development. 
B) Non-designated leadership. 
C) The facilitator and linking pin member of a cross-functional team. 
D) The second stage of group development. 
E) Alternate periods of inertia and bursts of energy.

Question 15

Which of the following statements best reflects the punctuated equilibrium model of group development?

Accepted Answer

A) teams experience relational conflicts at different times and in different contexts. 
B) groups do not necessarily progress linearly from one stage to another in sequential steps or stages. 
C) groups alternate between periods of inertia and progress toward goals with bursts of energy. 
D) all of these. 
A) teams experience relational conflicts at different times and in different contexts. 
B) groups do not necessarily progress linearly from one stage to another in sequential steps or stages. 
C) groups alternate between periods of inertia and progress toward goals with bursts of energy. 
D) all of these.

Question 16

The standards that a work group uses to evaluate the behavior of its members are called:

Accepted Answer

A) role congruence 
B) expectation consistency 
C) norms of behavior 
D) superordinate goals 
A) role congruence 
B) expectation consistency 
C) norms of behavior 
D) superordinate goals

Question 17

Which of the following would NOT be considered a formal or deliberately designed group in a work setting?

Accepted Answer

A) project team 
B) council of department heads 
C) executive committee 
D) lunch hour table group 
A) project team 
B) council of department heads 
C) executive committee 
D) lunch hour table group

Question 18

Informal groups do not go through the same stages of group development that formal groups go through.

Accepted Answer

A) True 
 B)False

Question 19

A beneficial team environment is one where an individual does the following:

Accepted Answer

A) suppresses their own thoughts 
B) follows orders 
C) comes up with initiatives 
D) doesn't rock the boat 
A) suppresses their own thoughts 
B) follows orders 
C) comes up with initiatives 
D) doesn't rock the boat

Question 20

Work teams place a strong emphasis on:

Accepted Answer

A) shared leadership 
B) mutual accountability 
C) products that require collective work 
D) individual accountability 
A) shared leadership 
B) mutual accountability 
C) products that require collective work 
D) individual accountability

A highly cohesive group can set performance output at a level below standard.

Match the following: -Empowerment

A group is a collection of two or more persons with common interests or objectives, whereas a work team:

A method for countering social loafing includes:

The most critical process skill for empowerment is goal setting.

Which of the following is not considered to be a foundation for successful teamwork?

Which of the following statements regarding group cohesion is NOT accurate?

Teams with experience working together produce valuable innovations, and individual contributions within teams are valuable as well.

Self-managed teams are sometimes called:

After its formation, a group goes through stages of development that unfortunately cannot be predicted.

In the performing stage of development, the group requires a coaching style from the leader.

Match the following: -Self-managed teams

In order to increase the speed of a group's performance, competitive rewards would have a better impact then cooperative rewards.

Match the following: -Emergent

Which of the following statements best reflects the punctuated equilibrium model of group development?

The standards that a work group uses to evaluate the behavior of its members are called:

Which of the following would NOT be considered a formal or deliberately designed group in a work setting?

Informal groups do not go through the same stages of group development that formal groups go through.

A beneficial team environment is one where an individual does the following:

Work teams place a strong emphasis on:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 9: Work Teams and Groups

A highly cohesive group can set performance output at a level below standard.

Match the following: -Empowerment

A group is a collection of two or more persons with common interests or objectives, whereas a work team:

A method for countering social loafing includes:

The most critical process skill for empowerment is goal setting.

Which of the following is not considered to be a foundation for successful teamwork?

Which of the following statements regarding group cohesion is NOT accurate?

Teams with experience working together produce valuable innovations, and individual contributions within teams are valuable as well.

Self-managed teams are sometimes called:

After its formation, a group goes through stages of development that unfortunately cannot be predicted.

In the performing stage of development, the group requires a coaching style from the leader.

Match the following: -Self-managed teams

In order to increase the speed of a group's performance, competitive rewards would have a better impact then cooperative rewards.

Match the following: -Emergent

Which of the following statements best reflects the punctuated equilibrium model of group development?

The standards that a work group uses to evaluate the behavior of its members are called:

Which of the following would NOT be considered a formal or deliberately designed group in a work setting?

Informal groups do not go through the same stages of group development that formal groups go through.

A beneficial team environment is one where an individual does the following:

Work teams place a strong emphasis on:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters